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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2423 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,423 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    MULTI

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWSOME Headphones I like the features to connect to multi equipment linux,win,samsung phione, lg tv etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    extremely satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely satisfied with the Sony WH-CH520 Wireless Headphone with Microphone in Black. The sound quality is outstanding, and the wireless connectivity works flawlessly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wonderful, wow! We're glad you like the sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sony headphone for cheap price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones very quality well built. The sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts for a long time, it has been a long time since I’ve charged these head phones and it only at 50 percent. The bass on the headphone is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s does it’s job and sounds okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite Sony headphone. It does its job but unless you live alone or don’t use public anything I was missing that noise cancellation

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lisa,

      Thank you for choosing Sony!

      We’re honored to hear your feedback on the WH-CH520 headphones and apologize for the inconvenience caused by the lack of noise cancellation. We appreciate your insights on how this affects your experience in various settings. Please be assured that we will forward your comments to our dedicated Sony team for their thorough review as we continue to work diligently to enhance our products.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Great budget Headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for the price category! It is easy to use for dual device with the app. Great option if yo don't want to pay several 100s for a premium headphone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kind of like the product. It is a good purchase for this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hearing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my android i have been recommending them to friends and family

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JavierG!

      We are so happy to hear that your WH-CH520 headphones are working great with your Android device! It is incredibly rewarding to know that you’ve been recommending them to your friends and family—there is no higher compliment than that.

      We’re thrilled to have you as a part of the Sony community and appreciate you spreading the word. Thank you for choosing Sony and for sharing your experience!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my kid. I needed new headphones for my kids to take on vacation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryH!
      Thanks for the review about the WH-CH520! We appreciate you choosing us to help keep your kids entertained on your travels.
      It brings us great satisfaction to hear that these worked out so well for your vacation.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my kid. I needed new headphones for my kids to take on vacation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 3 of this and the kids liek them. I may get one for myself

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CatherineO,

      We are ecstatic to learn that your kids are enjoying their headphones so much that you’ve already brought three pairs into your home!

      There is no better compliment than a repeat purchase, and we truly hope you decide to treat yourself to a pair as well. With up to 50 hours of battery life and a lightweight, comfortable design, they are perfect for keeping the whole family entertained throughout the week. It’s wonderful to know that our sound quality and ease of use have made such a positive impression on your household.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolutely Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and amazing battery life. Only have had to charge them 2 times since purchased and have used them daily!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my little sister as she as looking for something comfortable and easy to wear at home....with good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones are great at a reasonable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonyT!
      It brings us great satisfaction to hear that you’re finding the WH-CH520 to be such a high quality option at a solid price point. We really appreciate you sharing your experience.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price. Sounds great and very loud.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really good, battery life last more than 5 hours for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My every days

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best battery life for the best price. I have owned these and the 720's and would recommend these over the nicer headset if you do not require noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TylerD,

      Great! We're thrilled that you are enjoying the battery life of the headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love Sony!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is always an awesome buy! Awesome quality! I would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy them and is good enough for me that was i looked something good at low price and it works well for me !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    My buddy ooooooooooooooooo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hedset with wireless ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooò

    I would recommend this to a friend