4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$58.00
Save $10
The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2423 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,423 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome headphones!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s great. I use them all the time at the gym so I’ve put these headphones to the test and it doesn’t slip off my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for the money. Can’t go wrong I purchased these while browsing through the Best Buy app and decided to get them for the price and really enjoy them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyE,

      Thank you very much for sharing your amazing experience with the WH-CH520 Wireless Headphones! We are extremely pleased it suits your needs. Your assessment is spot on, these headphones were designed with people like you in mind. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for purchasing our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Sony Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very good everyday headphones for walking in the cold. Wish the on/off control was easier to use and no way to tell if the power is on or off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! I bought them for my daughter and even tested them myself, and we both love them. Great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Check me out ladies!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing!! I use them quite often and they work so well!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ValerieL,

      Thank you for choosing Sony!

      We're elated to hear that your WHCH520 headphones have become a reliable part of your daily routine. Knowing they work so well for you encourages us to keep delivering quality and performance you can count on.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good headphone and i am loving it. I just miss the headphone jack if some system does not have that feature. otherwise its fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the gym and everyday use. My daughter loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CeliaG,

      It’s a true pleasure to hear that your daughter is loving her new headphones. We are delighted to know that the WH-CH520 is working out so well for her, whether she is at the gym or just using them throughout her day.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Great upgrade from previous edition.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones a ton and would recommend to anyone. It even comoes with its own app to level bass and control music while playing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kidd love then

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gteat headphones, my kids enjoy them very much. The sound is very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for the price. I use it mainly for the gym and I have no complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Louiesitoo,

      We are honored to hear that your WH-CH520 headphones are serving you so well during your gym sessions. We are glad to provide a reliable audio companion for your workouts and thrilled to know you are happy with your purchase.

      Thank you for making Sony part of your listening experience.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very nice, small ears

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small ear covers, so your ears get sweaty and hurt if you wear them for multiple hours. Other than that, perfect set of headphones. GREATTTTT item for price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome! Thank you!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely excellent. My 8 year old son picked these specifi headphones directly. He loves them. And thoroughly enjoys them for all audio activities...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DellTouchLaptop, we're glad you son loves our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    wireless headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and sound is outstanding. I'm considering buying a second one for my computer even though this works with two different components.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatrickE,

      That's amazing! It is really lovely to hear your satisfaction with the superb performance of our WH-CH520, and that you'll considering buying second one for your computer.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      We are looking forward to your other purchase and thank you very much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones for the price.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality headphones for the price. Great bass and clear sound quality. Just as good as beats for a quarter of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Works fine for me. Good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I use mine for the gym and school. There is no noise bleed and the sound quality is better than expected for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emma, Thank you for your awesome review! We are glad to hear that you are enjoying the sound quality of your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better than expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, clear for taking calls as they we purchased for a back up pair.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this headphones. The battery last longer than I expected and I used it almost everyday. Im so happy I bought them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product for reasonable amount. Inbuilt Mic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. The quality of sound at this price point is just what i was looking for when i purchased them.

    I would recommend this to a friend