Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12159092
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Great quality. Great price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son to use on his devices. He tends yo be rough on his headphones, but these are holding up.
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eork great for zoom, teams, etc calls. Headphones are very good for bluetooth and noise cancelling. The microphone picks up well also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cwm2,
Thanks for commenting! We are extremely pleased to hear that you are satisfied with the exceptional performance of the WH-CH520, especially when using it for meetings/calls. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Comfort
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these as a gift for my wife and she loves them. They are very comfortable and easy to use. Will be getting them for myself too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwinG,
Fabulous! You've made a great choice! We are thrilled to know that you find our WH-CH520 Wireless Headphones perfect as a gift and that your wife loves them so much.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
We are looking forward to your other purchase and thank you very much for choosing Sony!
- Romeo
Can you hear that
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these. Order came quickly great bass
I would recommend this to a friendSecond pair, id buy a third
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a pair in 2023 they were great till i fell on turning them into landfill material immediately. Bought another pair the next day, same great headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DjCodemam,
Thanks for sharing your experience with the WH-CH520 headphones!
We're sorry to hear about your first pair, but we're truly hearted to know you loved them so much that you needed to get a second set right away. We appreciate your loyalty and are happy to hear that you're enjoying your new pair just as much.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Sound quality
Allen Head Phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These make the sound on my tv a lot more clear. Better than a sound bar. And I can still here my wife when she calls me.
I would recommend this to a friend Sony Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these headphones. Note - read the instructions on how to charge and repair.
I would recommend this to a friend- Pros mentioned:Sound quality
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Use them daily when I workout with no issue. Great sound quality for the price.
I would recommend this to a friend - Pros mentioned:Weight
ok basic headphones for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok basic headphones. bought for long flights. light enough thy don't make your ears sweat. app is useless, battery is good. haven't tried to use to answer phone so can't vouch for that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fxsales,
Thanks for commenting. We are thrilled to know your satisfaction with the very comfortable fit design, long-lasting battery life, and reasonable price of the WH-CH520. We greatly appreciate your input with the Sony | Headphones Connect app. With the Sony | Headphones Connect app you can fine-tune your headphones and maximize its volume to your liking. And from there you will find all sorts of tools like an equalizer for your WH-CH520.
ref: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html?search=equalizer
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
If there's something we can do to help or you may need more information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Sony's good product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hear only what I am listening to it totally keeps out unwanted noise.
I would recommend this to a friend Live love music
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loved her gift. She didn’t even wait till xmas
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamerhappy,
It is truly wonderful to know that your daughter was so excited about her gift that she couldn't wait until Christmas to start using it. We are thrilled to hear that she is already enjoying her new headphones and that they brought such immediate joy.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the money they are nice sounding,not like my quiet comforts,but ok,great price
I would recommend this to a friend Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product for the price. Don’t overpay for all tjose fancy expensive headphones.
I would recommend this to a friend- Pros mentioned:Comfort
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a Christmas gift for my step son and he loves it. According to him it’s comfortable on his ears.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an excellent headphone.I will only buy Sony The sound is incredible and the charge time is so fast .
I would recommend this to a friend Awesome for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to gift my mom a set of headphones that would be great but wouldn’t break the bank. She is not super techi so the headphones needed to be easy to use as well. This headphones checked all of the boxes and they are surprisingly really good. Definitely worth the price
I would recommend this to a friendKid friendly headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another headset for the kids much needed will spread the word
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonishaI!
It is fantastic to know that you are looking into getting the WH-CH520 for your kids. We are so glad you’re finding our product helpful for your family!
The WH-CH520 is a great choice because of its massive 50-hour battery life, which means less time spent worrying about charging. These headphones are also super lightweight and have soft earpads, making them comfy for smaller heads or long car rides.
Thanks for choosing Sony. Enjoy the holidays!
Best regards,
Estefany
- Pros mentioned:Sound quality
Wow!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow what a great value! Very impressed with the quality for the money.
I would recommend this to a friend - Pros mentioned:Comfort
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying using the headphones. They are comfortable and work well. They are a great value.
I would recommend this to a friend - Pros mentioned:Sound quality
Quality is very good. Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and sound quality is very good with that price! I personally recommend to buy quality products from best buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ravi, Thanks for sharing your experience. We are glad that you are very comfortable with your new Sony headphones and that you like their sound quality. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent