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Customer Ratings & Reviews

$58.00
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Customer reviews

Rating 4.6 out of 5 stars with 2424 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,424 reviews
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Bass

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average no bass when I listen the music in the gym.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. They arrived in good condition

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello User309078,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your WHCH520 headphones are working well and arrived in excellent condition. Ensuring a smooth experience from delivery to daily use is very important to us, and your feedback encourages us to maintain that standard.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, actually love them so much…great for school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry headphones for teens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everday could wish it wasnt so tight but still rrly good perfect for entry grade too but will be uprading rather soon to something sleeker and bigger in both performance and size .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good in general

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It´s good, not the best one. Sometimes the people doesn´t hear me or my voice sounds very far away. Connectivity is complex for the second device. Not bad for the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphone option within 100$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, good noise canceling ability. Also great mic functionality, voice comes across clean and clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RLConsumer, we're glad you are enjoying your new headphones! Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds okay but JBL is better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound okay for the price but I suggest getting the JBL headsets for $10 more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to my daughter on her birthday and she liked it so much. She always uses it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have worked excellent for what I was looking for and I am not afraid to let my kids borrow them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinH,

      It is most rewarding to hear that the Sony WH-CH520 headphones have worked excellently for your needs! We're also very glad to know you feel confident in their quality and durability, even when sharing them with your kids. We truly appreciate your support and thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality with great base and app for great eq settings and audio!, sony never fails!, great for the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BradleyWeber, We're happy to hear that you enjoy your Sony WHCH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony - Marco Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as a gift for my sister. She loves them, I tried them out too and I think I'm going to have to get myself a pair too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewW, This is a great gift idea! We're pleased to hear that your sister loves them. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice beats. works very well makes me enjoy listening to my music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is really nice and of good quality. I would recommend this for wireless calls and listening songs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArunK, We are glad that you like your Sony wireless headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes them and he's a picky person when it comes to electronics and headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamikaM,

      Thank you for choosing Sony!

      It brings us great joy to hear that your son enjoys the WH-CH520, especially with his discerning taste in electronics and headphones. We sincerely appreciate you sharing your feedback and hope he continues to have a wonderful listening experience with them.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my purpose. I wanted wireless headphones for when I am outside doing yardwork and these work great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WoahNelly Great! We're glad that these headphones fit your purpose. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin sony-global

  • Rated 5 out of 5 stars

    SONYHEADPHONES

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child loves to tune us out with these! Great color also!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EHOWARD,
      Thank you for sharing your feedback on the WH-CH520 headphones.
      We are excited to hear that your child loves them and that you appreciate the great color options!

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price point. Love the color and texture. Do wish they folded.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello glopez48,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the WHCH520’s color and texture, especially at such a great price point. Your feedback about the folding feature is valuable, and we’ll keep it in mind as we continue to improve our products. Thank you for sharing your thoughts with us!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent Sony headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my Sony headphones since they were defective. These upgraded Sony headphones will satisfy my needs very much also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ramon,

      Fantastic! You've made a great choice! Thank you very much for upgrading to our WH-CH520 Wireless Headphones. While we are sorry about what happened to your other Sony headphones, we are extremely pleased to know that the WH-CH520 perfectly suits your needs. With these headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Connects easily, app is easy to use and user friendly. Big size means wont get lost in the wash or anywhere else!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi C3pO,

      Fantastic! You've made a great choice! We are so grateful to know your satisfaction with the ease of Bluetooth connectivity, intuitive Sony | Headphones Connect app, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase of the SONY wireless headphones . I can listen to my TV and not disturb anyone else.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SharoneS,
      Nice! Thanks for your recommendation! We're glad that you are very happy with your purchase and you enjoyed watching all your favorite program without any distractions using our Sony - WH-CH520 Wireless Headphone with Microphone. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. - Marco Sony_US