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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2424 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,424 reviews
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Just wish they were a little louder but you get what you pay for. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite headphones. I use them every day to watch tv. My daughter also has a pair that are her favorites and they get heavy use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my wife before a road trip. Great quality for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my grandson and he loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolB!
      Thanks so much for sharing that feedback with us. It is most rewarding to hear that your grandson loves his WH-CH520 headphones!

      We hope he's making good use of the features, like the customizable sound through the Sony | Sound Connect app and the handy Multipoint Connection that lets him easily switch between two devices, like a phone and a tablet.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave 5 stars because it fit the purpose that I bought it for. It was purchased mainly for exercising.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenH, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WH-CH520-Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent. Seamless Bluetooth connectivity. Good value for the money. Didn't face any issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Harish,

      Thank you for the 5-star rating and we're glad to hear that you like the sound quality, Bluetooth connection and value of the headphones. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound, sounds like they cost a lot more! Connects easily to Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    When you are looking for big sound pick me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you are looking for big sound from a light headset consider this one as your first choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Size for a girl is perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphones for my girl.. she love the color and the size for her is perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SheidaH,

      That's wonderful! We're happy to hear the WH-CH520 headphones are the perfect fit and that she loves the Cappuccino color.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and the price point is even more amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - WH-CH520 Wireless Headphone with Microphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    La batería es realmente Duradera Fácil de usar Bueno y económico 100%. Recomendado

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hola PEDROJ,

      ¡Muchas gracias por su reseña! Nos alegra mucho saber que está disfrutando de la larga duración de la batería de sus audífonos WH-CH520 y que los encuentra fáciles de usar y económicos. Agradecemos su recomendación del 100%.

      Gracias por preferir Sony.

      Sinceramente,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Inexpensive/great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my more expensive headset just goes to show expensive isn’t always better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gee555!
      It's truly wonderful to know that our WH-CH520 headphones are working so well for you.

      These headphones were designed to deliver a rich, clear sound and a comfortable fit, so you can enjoy your music all day.

      We really appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 4 out of 5 stars

    Trial run

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was for my wife to listen to pod casts. She seems to like the headphones. Of course more money would have bought a better quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidC,
      Thank you for your time writing this review! That's very sweet of you on getting your wife a new pair of headphones. Nice to know she likes it. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price! Would definitely recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head phones for the price works absolutely…..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good High quality build Would definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounds great. Enjoy the wireless for easy gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good, not great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality headphones at a reasonable price. Sound and features are all fine. The durability could be a bit better, as the last ones started to fall apart after a few years. Thankfully they're not very pricey to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these. Her favorite part was the color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonW,

      That's wonderful! We're thrilled that your daughter loves her WH-CH520 Wireless Headphones and that the Cappuccino color was a favorite. We hope she enjoys the great sound and comfort too!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Reasonable price for quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality great sound. I have a few of these for Apple TV

    I would recommend this to a friend