Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12159092
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sony Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product. Sound is pretty amazing! 100% recommend it guys.
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, sound is really great, easy to use, I will recommend this product. AAA+++
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Acastillo, Great! You definitely made the right choice. We're glad you are enjoying everything about these headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony!-Jess
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding great phones. Son love them. I have an older pair that works great
I would recommend this to a friend - Pros mentioned:Comfort
Comfortable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good deal for a decent set of comfortable headphones.
I would recommend this to a friend - Pros mentioned:Sound quality
Old School headphones.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, especially with the noise canceling feature.
I would recommend this to a friend Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received for Christmas, very happy. It's exactly what I wanted.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DennisR,
We couldn't be happier to hear that your new headphones were exactly what you were wishing for this holiday season. You will certainly enjoy the incredible battery life of up to 50 hours for multi-day listening, as well as the high-quality sound restoration provided by our Digital Sound Enhancement Engine (DSEE).
Thank you for being part of the Sony family!
Regards,
Dominick
- Pros mentioned:Sound quality
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good. I wear when working out and it is not the best for sweating, but can definitely hold up. I like them and will be keeping
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AGreen,
Fantastic! We are thrilled to know that you like the incredible sound quality, reasonable price, and superb performance of the WH-CH520 Wireless Headphones. We greatly appreciate your feedback with the design of the unit. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Sony WH-CH520 headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint volume and on/off buttons should be highlighted.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyP,
Thanks so much for taking the time to share your feedback with us.
We really appreciate the suggestion about highlighting the volume and power buttons on the WH-CH520. Hearing directly from our listeners helps us understand how to make our headphones easier and more intuitive to use.
Thanks again for being part of the Sony family.
Best regards,
Estefany
- Pros mentioned:Sound quality
Good value option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality for the money. Battery life is a bit overstated, but really solid headphones for the money. Very easy to connect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephH, Thank you so much for the positive feedback! We are so glad to hear that you are enjoying your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl
- Pros mentioned:Comfort
Comfortable position
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, they are super comfortable and adjustable
I would recommend this to a friend Nice Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, good fit. Just what I wanted. I would recommend to a friend
I would recommend this to a friend- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great, they were a gift for my dad and he loves them!
I would recommend this to a friend - Pros mentioned:Battery life
Headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great set with good audio performance. The battery last long listen for hours.
I would recommend this to a friend - Pros mentioned:Battery life
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones works great. Battery life is awesome. Last a few days.
I would recommend this to a friend Fantastic purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset was a gift. Our little friend loved them and wears them all the time.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Great for music. No great for calls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. Mic quality is terrible do not recommed for this reason. Battery life is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adam450,
While we are glad to know your satisfaction with the exceptional sound quality and long-lasting battery life of the WH-CH520, we are really sorry if you are experiencing an issue with its microphone. This is certainly not the experience we were hoping you would have. If you haven't yet, let's try to isolate and fix the problem by following the troubleshooting steps on this help guide link:
Cannot hear the other person or the call volume is low during calls/The other person cannot hear you or their call volume is low during calls. - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000777007.html
I hope this helps.
Should you need more information/technical assistance, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you so much for choosing Sony.
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Comfort
Easy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works nice and my little one seem to enjoys it without a question.
I would recommend this to a friend - Pros mentioned:Sound quality
Good buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good buy for the money and they’re currently on sale to me. It works as well as they expensive
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielG,
Thank you for the purchase! We're glad to hear that you like the value of the headphones for its price point. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort
Nice Item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, comfortable, and easy to use. Nice item.
I would recommend this to a friend Cool blue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this in beige and this blue one for my son. We love it and he thinks the color is cool. He's 7. Lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrsKARSalas,
Thank you for the wonderful review! We're so happy to hear that both you and your son are loving the WH-CH520 headphones. It's awesome that he thinks the blue color is cool!
Thanks for choosing Sony.
Best regards,
Eliab