Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12159092
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Sony headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works very good. Battery stays for a long time and for a really good price.
I would recommend this to a friend - Pros mentioned:Sound quality
Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent choice. Works as advertised. Good sound quality.
I would recommend this to a friend Cute color, not the most functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty color. Doesn't get small enough for my small head. Doesn't cover entire ear and sits on ear instead so not the most comfortable if you have a lot of earrings. Had some trouble with turning on/off the bluetooth connection. Worth it for the price though.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your honest feedback, FelS!
We’re glad you like the color and value of the WH-CH520. We are sorry to hear about the fit issues and the trouble with the Bluetooth connection. Since these are an "on-ear" design, we appreciate you mentioning how they feel with earrings, as that is very helpful for other users.
If you continue to have trouble with the Bluetooth, please reach out to us so we can help!
Thank you for choosing Sony.
Best regards,
Gus, Sony North America Customer Support
Student working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received as a gift for a better experience while studying
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your post, RonaldW!
We are delighted to hear that you received the WH-CH520 headphones as a gift and that you plan to use them for a better experience while studying!
These headphones are a great choice for studying, offering good sound and reliable Bluetooth connectivity to keep you focused on your materials. We hope they help you create a quiet, distraction-free environment for all your learning needs.
We wish you the best of luck with your studies!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Sony headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like putting EarPods in my ear. These easily connected and and sounds great for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JConn, Awesome! We're glad that you are enjoying the audio quality. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin
Excellent Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this for my 84 year old mother-in-law to use when listening on her tablet. It works great and she finds it easy to use.
I would recommend this to a friend- Pros mentioned:Sound quality
Good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is really good. A little loose around the ears but for the most part it’s enjoyable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AquillaA,
Amazing! We are truly delighted to hear your satisfaction with the incredible sound quality of the WH-CH520. We greatly appreciate your feedback with the fit of these headphones. The WH-CH520 was designed for all day comfort with an adjustable headband and soft earpads. To ensure that you are wearing the headphones correctly, please follow our suggested troubleshooting steps on these links:
How to wear the headband headphones correctly so it is comfortable - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845
Wearing the headset - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html?search=fit
I hope this helps.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Comfort
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for traveling. Not noise canceling, but very comfortable and a great price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChrisD, We are glad that you now have a great wireless headphones for traveling. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Would buy again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good sound canceling and loud enough to tune out a noisy room
I would recommend this to a friend - Pros mentioned:Sound quality
SONY THE WAY TO GO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FOR SCHOOL IS PERFECT FOR KIDS TOO IS NOT TO LOUD BUT GOOD QUALITY SOUND
I would recommend this to a friend - Pros mentioned:Comfort
Headset for TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset. Easy setting up with my TV. Comfortable and reasonably priced.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony wireless headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, great noise canceling technology and at a great price.
I would recommend this to a friend Sony Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked perfectly to listen to my audio books with my Kindle Scribe!
I would recommend this to a friend- Pros mentioned:Sound quality
Good quality with fair price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and sound quality is good, price is fair too
I would recommend this to a friend Calidad y precio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buen sonido, perfecta combinación entre calidad y precio
I would recommend this to a friendGood headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good headphones. For the price they are worth it and definitely good for people on a budget
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xtrem3Hav, We're very grateful for this positive feedback! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and sound quality. Easy blue tooth pairing.
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound and affordable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones for the price, Sony has improved in all their products
I would recommend this to a friend - Pros mentioned:Sound quality
Great guy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset for my son for school, good sound and overall a good product
I would recommend this to a friend Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.value for money, I will recommend this product and budget friendly.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the positive review, Tamilmathan!
We are delighted to hear that you find the WH-CH520 headphones to be value for money and budget friendly!
It's fantastic that you are so satisfied with the quality for the price point that you would recommend this product to others.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team