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Customer Ratings & Reviews

$58.00
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Customer reviews

Rating 4.6 out of 5 stars with 2424 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,424 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone .. some noise cancellation .. bought for my child

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality I’ve had in a pair of headphones for the longest period of time #toplife

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic battery life! Great for my travel needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for Teenagers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent resource for my child both during school and fun!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello 1234,

      Thank you for choosing Sony!

      We’re honored to hear that the WHCH520 serves as an excellent resource for your child’s education and entertainment. It’s gratifying to know our product contributes positively to both learning and enjoyment. Thank you for your thoughtful feedback and for trusting us to support your child’s growth.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Affordable Headset Ever!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im going to review this headset in 3 words; 1) Affordable 2) Quality 3) Comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awesome, Thank you for the 5-star rating! We're very happy to hear that you like the comfortable fit, overall quality, and great value of your Sony WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    My Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are very affordable, and they function well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DerrickW,

      We are very glad to hear that you are enjoying the Sony WH-CH520 headphones and that they are functioning well for you!

      We aim to provide excellent performance at an accessible price point, and we are delighted that you find them both very affordable and reliable.

      Thank you for choosing Sony and for sharing your positive review!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good product well worth price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in early October 23. So far so good! Battery life is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for a good price, love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good while muting the outside noise. They are perfect for my outside walk. The head piece could be more comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulaD,
      Thank you for your time writing this review. We're glad your new headphones suits your needs and expectations. We're sorry to hear your discomforts while wearing the headset. Please make sure to wear the unit properly and adjust the orientation of the left and right units so that each earpad fits snugly over each part of your ear. If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort. You may refer to this link with information about wearing the headset: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html

      Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Awesome, love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are amazing affordable headphones, I love to exercise while listening to music,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MARISOLB!
      Thanks so much for reaching out and sharing your experience! We are very glad to hear that you're enjoying the WH-CH520 headphones. It's awesome to know that they're a great fit for your workouts.

      We designed them to be lightweight and comfortable, with a battery that lasts up to 50 hours, so you can keep the music going through multiple sessions.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound really good for the price. I wouldn't think twice about buying them again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brent, we're glad you like the sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great bass. I use connect them to my work compter and leave them on all day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sydney, Awesome! We are glad to hear you are enjoying WH-CH520 Headphones. Good to know your investment is worth and you appreciate the excellent audio of these headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    SUPURB!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I use them everyday, I love them I would recommend them to my friends

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LauraB4190, we are really happy to hear how much you're enjoying your WH-CH520 headphones. We're so glad they've become your go-to for daily listening and that you'd recommend them to your friends!

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must try

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound very great and they are good to use on walks/rubs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it has a good sound clarity. It was a great purchase ever!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headphones for the price, sound quality is good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great solid headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones for the price. Sony never disappoints.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound & functionality on budget friendly + Sony quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend it for working out. It'll keep the noice away and the bass inside.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanR,

      Thanks for commenting! We are truly delighted to hear your satisfaction with the incredible performance of the WH-CH520, especially when using it for work out. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sync and easy to use! Was able to easliy sync to two different devices. Good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crog,

      Very nice! We're glad to hear that you like the smart feature of the headphones. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!

      -David Sony_US