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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2424 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,424 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod max

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for any Ocacion love the sound and love the quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother really love it comfortable for travelling and it's easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Red1, Thank you so much for choosing Sony! We are glad to hear that you and your brother are enjoying the WHCH520 headphones! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good headsets

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset. Enjoyed using it. Good battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love them. He said that they are not so good with cell phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love them. The only kind she will use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful feedback, Mythreeks4life!

      We are absolutely delighted to hear that your daughter loves her WH-CH520 headphones and that they are the only kind she will use! Knowing we've provided a product that brings her that much enjoyment is incredibly rewarding for the team.

      Thank you for choosing Sony for her listening needs!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Still using

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy best buying headphones,Still im using it,i love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi fahimfk1989, thanks for your feedback!
      It sounds like the Sony WH-CH520 headphones have truly been a winner for you. Knowing you are still using and loving them speaks volumes about their long-term value and reliability.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Amazing headohones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been my favorite headphones. I use it on my phone, tv, laptop. Basically everything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaeedaB,
      Thanks for your feedback! It's great to hear that you are able to connect the WH-CH520 without any problems with your devices.

      Designed with comfort in mind, the WH-CH520 headphones are lightweight and feature soft earpads, additional head cushion and silent joints so you can enjoy your favorite music and podcasts all day long.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, sound great! A must buy at the price we got them for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesD, We are glad to hear that your new Sony headphones work great for you. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset sound is fantastic. Works great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for the price, more for younger people, but still great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, Kevin!

      We are very happy to know your satisfaction with the reasonable price and amazing performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another excellent headphones from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent headphones from Sony. Its flawless. Great sound. Great bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vishi,

      We appreciate the 5-star rating! We're glad to hear that you like the sound quality and bass of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good divece, confortable to use in any moment, and place.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SelvinA, we're glad you are enjoying your new headphones! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. The sound quality is quite nice and it fits well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my head phones I use them when I fly and besides that You use it for everything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GersonC,

      Thank you for the five-star review! We're thrilled to hear you love your WH-CH520 headphones and that they're a great companion for your flights and daily use. It's awesome to know they're working so well for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Cheap and good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant complain at all, for the price i paid it does the job perfectly!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goodphone,

      Fantastic! We are truly happy to know your satisfaction with the amazing performance of our WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money and setting up was very easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RetiredUser,
      Thank you for sharing your feedback with us! It brings us great joy to hear that you found the WH-CH520 to be a good value and easy to set up.

      This model is designed to offer a comfortable fit with clear sound quality, along with long battery life to keep you connected for hours.

      Thank you for putting your trust in Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and the sound is awesome. This was worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks that these arent noise canceling but it has really good sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NobleBuyer,

      Thanks for commenting! We are thrilled to know your satisfaction with the amazing sound quality of our WH-CH520 Wireless Headphones. We greatly appreciate your input with the noise canceling function. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connects to my phone and computer and sounds very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 STAR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent Price / Quality Device No problema to connect

    I would recommend this to a friend