Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12159092
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its is very good I recommend it!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsauraL,
That's fantastic! Thank you so much for the enthusiastic recommendation and the 5-star review! We're delighted you find the Sony WH-CH520 so good. We engineered these headphones for everyday comfort and reliability, offering up to 50 hours of battery life so your music lasts all day, a built-in microphone for clear hands-free calls, and Digital Sound Enhancement Engine (DSEE) upscaling to restore high-frequency sounds lost in compression. Enjoy your listening and thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Comfort
VP, GREAT TECHNOLOGY CORP.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is nice to wear into both of my ears during walking and listening music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YHEEchen, Thanks for the 5-star rating! We're glad that you are happy with your Sony CH520 headphones. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Craig
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and effective easy to dry up as well even for a fifteen year old
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smoove, we're glad you are enjoying our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl
Happy headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these headphones and uses them everyday he can listen to what he wants without making too much noise for his mom n’dad
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ByrneS,
Thank you for choosing Sony!
We're truly delighted to hear how much your son enjoys his WH-CH520 headphones and that they've become a daily essential. It's so rewarding to know they provide him with his own private listening experience, giving mom and dad some peace and quiet too!
Best regards,
-Fred
- Pros mentioned:Battery life
Durable and holds a good charge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable and holds a good charge. Recommended for a middle school kid
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ROXY,
That's nice! We're glad that you like the durability and battery life of your new Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Buy A Pair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are better than I thought they would be when I purchased them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GuyWithTooMuchTime,
Thank you for the 5-star rating and recommendation! Your satisfaction with your new headphones is greatly appreciated. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony! - Kris
amazing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality headphones for the price would recommend
I would recommend this to a friend- Pros mentioned:Sound quality
Must be the best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome! Sound is great and does cancel out noise in my opinion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlanR, Awesome! We're really glad to hear you're happy and satisfied with the features, amazing sound quality, and excellent noise cancellation of your new WH-CH520 headphones! Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony! -Jess
Cute
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them and the color goes well with everything and I will purchase again. I use them at the gym but you do have to download an app to use them just fyi
I would recommend this to a friend- Pros mentioned:Sound quality
Affordable quality headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound from headphones . Would recommend this to anyone who needs affordable headphones to buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nana,
You made the right choice! We're glad that you are enjoying the sound quality of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of the day. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Cool and earth friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that they are made with the enviorment in mine. I love the sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeniseH, we're glad you love our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl
- Pros mentioned:Weight
Great lightweight wireless headphone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a lightweight wireless headphone for my phone.
I would recommend this to a friend - Pros mentioned:Sound quality
music
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awsome item really helpful to hear at work, and a lot of places
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, MariaV! We're glad that you are enjoying your new headphones. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. -Craig
- Pros mentioned:Comfort, Connectivity
Okay with phones, awful with laptops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are comfortable and light headphones. They charge quickly and connect easily. But the laptop audio and mic quality is AWFUL. I can only describe it as trying to speak to someone through a wall with the AC on. While the quality was much better while connected to my phone, it was not anything impressive by any means.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi OwennB,
While we are glad to know your satisfaction with the very comfortable fit & light weight design, quick charge feature, and ease of connection of the WH-CH520, we are really sorry if you are experiencing an issue when using it with your laptop. This is certainly not the experience we were hoping you would have. Please allow us to help you and turn this into a better experience. If you haven't tried yet, please perform our suggested troubleshooting steps on these articles to isolate the problem:
There is no audio or poor audio after pairing the headphones to a computer - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00029577
How to use Bluetooth headphones for video calls on a computer - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00250089
Low sound quality - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html
I hope this helps.
Should you need more information/technical assistance with our product, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thanks for choosing Sony.
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
The best deal!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great.. the sound is very good I love it!!!
I would recommend this to a friend - Pros mentioned:Comfort
Sony wireless head set
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product!! Excellent price!! Comfortable to wear!!
I would recommend this to a friend - Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product. Great sound. I loke it alot
I would recommend this to a friend Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cheaper set of headphones for a kid or as a backup pair
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Batmanduh!
It is a truly pleasure to hear that the WH-CH520 is such a great choice for a backup or starter pair!
We designed these to be very practical, featuring a super long, 50-hour battery life so you don't have to worry about charging them all the time.
Thank you for choosing Sony!
Best regards,
Estefany
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is excellent. I enjoyed using it. I give it five stars and I will recommend that you purchase it when you are looking for headphones
I would recommend this to a friend- Pros mentioned:Sound quality
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound quality. Well worth the cost!!! So glad I got them
I would recommend this to a friendBrand response from SonyListens
Posted .Hreat! We're glad that you like the sound quality of your new headphones, JoniF. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! Erin