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Customer reviews

Rating 4.6 out of 5 stars with 2347 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,347 reviews
  • Rated 5 out of 5 stars

    Great headphones for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a great headphone set. I use it to listen to SiriusXM in the gym through my phone. Sound is better than what I had with earbuds, and they stay on securely during my workouts. Battery lasts a long time between charges. I haven't compared the sound to more expensive headphones, but for me it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I perfer my Sony headphones over my AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great quality of sound, when making a call the voice is so crisp and clear. They are so lightweight I forget I have them on. I love listening to music with them and the battery lasts up for days I will be purchasing my son a pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless freedom, Sony style

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there’s one area that could be better, it’s the lack of active noise cancellation — but at this price point, it’s not really expected. The passive isolation is decent enough for everyday use. Overall, the Sony WH‑CH520 headphones feel like a great value: comfortable, long‑lasting, and dependable for daily listening and calls. A solid purchase that does exactly what you want without unnecessary complications.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariR,
      Thank you for your thoughtful feedback! We are delighted to hear that you find the WH-CH520 headphones comfortable, long-lasting and dependable for everyday use.

      While they don’t have active noise cancellation, their passive isolation is designed to suit daily listening needs well. We’re glad they offer great value without extra complications.

      Thanks again for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really don’t have to spend the $500 on new headphones. These at the price they are, are amazing. Super comfortable and noise canceling. The battery life on these is amazing, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome. They do everything they say that can and more. The sound quality is amazing and the battery life is real good. This was the biggest bang for my buck. I highly recommend them! This is the most impressed I’ve been with a headphone purchase in quite a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some aspects I would give 5 stars, but the average is 4. The battery life on these headphones is great - 5 star. The comfort fit is maybe 3 stars. They don't go all the way over my ears like my previous pairs - they just rest on top so it is a little awkward. Maybe other people like that. The sound quality is good. The mic - I haven't used. The reach - distance from devise in which you can still hear - is great in my opinion. I have had others that were much worse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality,very easy to connect and battery is very durable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NaziruY!
      Thank you for your feedback on the WH-CH520 headphones. We are really happy to hear you appreciate the sound quality, easy connection and long-lasting battery.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Bluetooth headphones. I use these paired with my laptop. I can also pair with my phone as a second device through the app. I like that if I'm at a coffee shop these will automatically switch to my phone if a call comes in. Very nice feature for the price of these headphones. Sound quality is nice also. Very clear and headphones are lightweight. Charge seems to last forever. I give these a thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony-WH-CH520 Wireless Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use head phones for my computer, meditation and the gym to listen to books while I work out. I have found the Sony-WH-CH520 Wireless headphones to be comfortable and with good sound quality in all these contexts. They pair well with my iphone, ipad and Mac mini. Overall, a good value for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamS,

      We’re glad to hear your headphones are keeping up with your workouts, work, and meditation! It’s great to know you’re enjoying the comfort, sound quality, and seamless pairing across all your devices. Thanks for choosing Sony.

      Best regards,

      Eliab sony-global

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Very comfortable, easy to connect and great audio experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GhadiS,

      We are pleased to hear that the WH-CH520 is delivering a comfortable fit and a seamless connection. It is wonderful to know that you are enjoying a great audio experience with these headphones!

      Thanks for choosing Sony.

      Best regards,

      Eliab sony-global

  • Rated 5 out of 5 stars

    Best price for headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat the price for these headphones. The battery life lasts o\really long and the sound is amazing. When I go on my walks and have phone calls, everyone can hear me clearly, no issues at all. They're also comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jessie, thank you so much for your fantastic review! We're very glad to hear you're enjoying the Sony - WHCH520 headphones. It's great to know the long battery life, clear call quality, and amazing sound are making a difference in your daily walks and comfort too! We truly appreciate your support and thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound quality and they are very comfortable as well as durable and stylish. The battery life is excellent as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlyssaD,

      We are immensely pleased to hear that you are enjoying your Sony WH-CH520 headphones! It's fantastic to know that you find the sound quality, comfort, durability, and style all to your liking. We also appreciate you highlighting the excellent battery life—we designed them to keep the music going. Thank you for taking the time to share your 5-star experience and for choosing Sony!

      Best regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Sony headphones quality bass

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones. Sony makes good quality products and this one doesn’t disappoint. Good bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Golffan85,

      We are delighted to hear that your new WH-CH520 headphones are delivering the high-quality sound and bass you've come to expect from us!

      It’s great to know they are hitting the mark for you. We take a lot of pride in packing that punchy, high-quality audio into such a lightweight and comfortable design.

      If you ever find yourself looking to take that experience even further, you might want to check out our latest flagship model, the WH-1000XM6. It features our most advanced noise-canceling technology yet and an even more refined soundstage, perfect for when you want to fully immerse yourself in that deep bass without any outside distractions.

      Thank you for trusting Sony for your listening needs!

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Sony WH-CH520 Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones! I bought them for my daughter. They are light they sound good, and I will buy them again in a minute. She’s been using the Anker SoundCore headphones. The main improvement is that these are lighter, an easier to transport. She’s autistic so, so lighter headphones are better!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JohnM,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WH-CH520 headphones are a great fit for your daughter. We’re glad the lightweight design and sound quality have made a positive difference, especially considering her comfort. Your kind words encourage us to keep creating products that truly enhance everyday experiences.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Endless battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone I ever head, battery lasts forever. Sound quality also great for price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the awesome review, sjmoreno!

      We’re so glad to hear the WH-CH520 is the best headphone you’ve heard! With up to 50 hours of power, we definitely designed them so the battery feels like it "lasts forever." It’s great to know you’re enjoying that premium sound quality at such a solid value.

      Thanks for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Amazing sound, low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great overall sound system. The battery life is 50 hour long as stated. They are very comfortable and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, AlejandraG!

      We are absolutely delighted to hear that you are loving the overall sound system of your WH-CH520 headphones.

      It is especially rewarding to know that the 50-hour battery life is living up to its promise, giving you days of listening without worry. We also designed these headphones to be both comfortable and easy to use, so your feedback on those points is greatly appreciated.

      Thank you again for choosing Sony!

      Best regards,
      Gus,
      Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones offer a lot of utility allowing pairing with two devices. They hold a charge very well and are comfortable to wear as they are lightweight. Would buy again if I had too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndresH!
      We are truly delighted to hear your positive feedback about the WH-CH520 headphones!
      It's great to know that you appreciate their ability to pair with two devices simultaneously, as well as their impressive battery life and lightweight design, making them comfortable for extended use.

      Thank you for choosing Sony. We look forward to serving you again in the future!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are actually really nice. I thought the low price would compromise the quality but it’s been a really good product for 2 years now with no problems.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SaraT,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WHCH520 headphones have exceeded your initial expectations and continue to deliver quality after two years. Your trust in our product inspires us to keep providing reliable and enjoyable audio experiences.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    They knew what I wanted for less !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always so pleased to find the thoughtfulness of fit, compactness, ease of operation that Sony achieves. I am pleased with the fit and sound of headphones especially because Sony compares in an excellent way above the others for me. They are light compared to others I have tried

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment, good sound, it is light and connects perfectly. its cost is low. I recommend it 100%

    I would recommend this to a friend