Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12159092
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the product's clear sound quality, unbeatable battery life, and comfortable, lightweight design. Its seamless wireless connectivity, great price, and adjustable fit are also frequently praised. However, some users have noted issues with unclear volume and a lack of bass, along with uncertainty regarding compatibility with specific devices like the Galaxy 24 Ultra.
This summary was generated by AI based on customer reviews.
Great affordable headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality headphones, but they do not fold for easy storage. Only reason this gets 4 stars instead of 5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi urgh, We are glad that you like the quality of your Sony wireless headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
Official review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones for the price, highly recommend it.
I would recommend this to a friend- Pros mentioned:Sound quality
Superb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Sound is awesome. No issues at all. Connects automatically
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HaseenaB,
Amazing! We are so happy to know your satisfaction with the exceptional sound quality, Bluetooth connectivity, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality 100% recommended . Sound high performance
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yorneltr, Perfect! We're very happy to hear you like the amazing sound quality of your Sony WHCH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They feel and sound fantastic. Good purchase excellent price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mitchel789,
Fabulous! We are truly happy to know your satisfaction with the incredible sound & quality and reasonable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Best Wireless headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless headset, good clarity microphone for calls
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, Nicks!
We are extremely pleased to know your satisfaction with the amazing call quality performance of our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Pink Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cute. Short plug in cord for charging. Good value for the price. Reaches more area in the house than my last set.
I would recommend this to a friend- Pros mentioned:Sound quality
Good sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it! Sound quality is very good. Very easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DAMC,
Fantastic! We are thrilled to know that you love our WH-CH520 and that you're satisfied with its incredible sound quality & ease of use. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can use few days with excellent sound and aforfable for my ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose,
Thanks for commenting! We are extremely pleased to hear your satisfaction with the exceptional sound quality and reasonable price of our WH-CH520. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for purchasing our WH-CH520 and for choosing Sony!
- Romeo
REVIEW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.better than i thought, it looks fragile and it also feels fragile
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HELEN, thanks for the feedback! It is fantastic to know that you're enjoying the WH-CH520 headphones.
We designed them to be as lightweight and comfortable as possible for all-day listening, so it's understandable that they might feel a little delicate. But we're confident they're built to last!
We appreciate you choosing Sony!
Best regards,
Estefany
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones just wished they folded up to fit in backpack
I would recommend this to a friend- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the money. Sound quality is good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShawnW, we're glad you like the sound quality of our product. With the WHCH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great bargain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good bargain great sound definitely recommend for anyone on the go!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarinaB, Fantastic! We're glad you're enjoying the great sound quality of your Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life
Great Gym Earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charges fast and is really holding up to that 50hr play time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonnaH, we're glad you are enjoying our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my sister as a gift and she never takes it off
I would recommend this to a friendBrand response from SonyListens
Posted .Hi yourfruity,
That's fantastic! We are really happy to know that your sister is enjoying her WH-CH520 Wireless Headphones. With the WH-CH520 headphones, she will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of the day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item for the boys and girls in our houses, the best at that price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NelsonG, We're glad that you are enjoying your new headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and perfect for me as I have severe hearing loss
I would recommend this to a friendBrand response from SonyListens
Posted .That's amazing, SharadD! We are extremely pleased to hear that it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Great functionally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I got I totally recommend them to anyone else.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ethan, That's awesome! We're thrilled to hear that you feel the WH-CH520 is the best headphones you've ever owned. Good to know you're enjoying the amazing features and overall sound quality of the unit. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Sound quality
Headphones should be headphones..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To use these headphones you need to download an app first which takes time and skill that some may not have. Also, there is no way to use a cord for certain devices. Even with an adapter purchased, it is not possible to use a cord. Yes they are cheap headphones and sound okay but its just frustrating that its not as simple as the price to use.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KennyN,
Thanks for sharing your review and experience with the WHCH520. We're glad that you like the sound quality of the headphones. Your feedback about the Sony app and supplied USB cable is greatly appreciated.
Using the Sony app is recommended to fully utilize the capabilities of the headphones. If you need more information about the Sony Headphones Connect app, please refer to this link:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html
The USB cable is specifically designed to charge the headset. It is not designed for audio listening. You may find this link helpful:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776814.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
- Pros mentioned:Sound quality
.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't try yet but I read a lot ofacctual rewievs so why not.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrenoB, Thank you for choosing Sony! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl