Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12159092
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the product's clear sound quality, unbeatable battery life, and comfortable, lightweight design. Its seamless wireless connectivity, great price, and adjustable fit are also frequently praised. However, some users have noted issues with unclear volume and a lack of bass, along with uncertainty regarding compatibility with specific devices like the Galaxy 24 Ultra.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Sound good. Good mic for phone use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BatmanFTW, Awesome! We are glad to hear that you are enjoying your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and good noise canceling . It is the hest value
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chromebook,
Fantastic! We are so happy to know your satisfaction with the amazing quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Comfortable and Durable!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for good headphones to use to conduct training sessions. These are perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MattN,
Fantastic! You've made a great choice! We are extremely pleased it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headsets sound quality wise for its price range
I would recommend this to a friend Recommended for kids.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. Paira with Apple products seamlessly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MOCHAVILLE, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl
Simply Great Value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Great Price. Really really really.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielO,
Fantastic! We are truly delighted to hear your satisfaction with the superb performance and reasonable price of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Comfort
Pretty Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and surprisingly comfortable for on-ear headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OwenC, We are glad that you like the quality of your new Sony headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is extremely good and i will recommend it to anyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EduafoM, Amazing! We're glad that you are enjoying your new headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great, the quality and sound is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KinaS, Amazing! We're glad you like the great quality and excellent sound of your Sony WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Mr. Flores
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones sound is great, but the app is not user friendly, they could make is easier for seniors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobbyF,
We are thrilled to know your satisfaction with the exceptional sound quality of the WH-CH520. We truly appreciate your input with the operation of the Sony Headphones Connect app, and we are sorry if you find it not user-friendly.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
If there's something we can do to help or you may need more information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Weight
Lightweight headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice light weight headset. It isnt as good at blocking out other noise, but works fine for us.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lilnugnug,
Thanks for sharing your review and experience with the WHCH520. We're glad that you like the weight of the headphones. Your feedback about outside noise is greatly appreciated. These headphones don't have a noise canceling function. To ensure that you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its sound quality to your liking. You may find this link helpful:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!
-Ralph
everyday use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My default everyday use headphones. Sadly they are fragile around the hinge and fail from breaking.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, AlanM.
We are so pleased to hear that your WH-CH520 headphones are your go-to for everyday use. We designed this model to be a convenient and reliable option, so it's rewarding to know that they are working so well for you.
We are, however, very sorry to hear about the issue you experienced with the hinge. We understand how disappointing it is to have a product fail from a break. We are constantly working to improve the durability of our products, and we will be sure to share your valuable feedback with our engineering and product development teams for future designs.
Thank you again for being a Sony customer and for your honest review.
Best regards, Gus, Sony Social Media Team
Lashawn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing best gift I’ve ever bought for myself
I would recommend this to a friend- Pros mentioned:Sound quality
Good Producf
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product. It is a must try . Please use it . I love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PriyankP, Thanks for the feedback. We're glad you like our product. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing SONY! -Craig
Sony Head Photo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exert what i ordered for. The product is very good
I would recommend this to a friendUsed for gym, bike rides
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price, definitely a good bang for your buck
I would recommend this to a friend- Pros mentioned:Sound quality
Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to replace an old pair. The sound is wonderful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nicki757,
Amazing! You've made a great choice! We are happy to know your satisfaction with the exceptional sound quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I can sync with cell phone & my work phone. Nice listening sound.
I would recommend this to a friend School headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my grandson for school Hsppy with purchase
I would recommend this to a friendBrand response from SonyListens
Posted .HI KathyM,
We are so glad that you're happy with your purchase and that your grandson is enjoying his new WH-CH520 headphones for school. We truly appreciate you sharing this with us.
Thanks for choosing Sony.
Best regards,
Eliab
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonably priced wireless headphones for traveling on a plane
I would recommend this to a friendBrand response from SonyListens
Posted .Hi stevem,
You've made a great choice! We are so grateful to know your satisfaction with the reasonable price and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo