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Customer Ratings & Reviews

$58.00
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Customer reviews

Rating 4.6 out of 5 stars with 2424 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the product's clear sound quality, unbeatable battery life, and comfortable, lightweight design. Its seamless wireless connectivity, great price, and adjustable fit are also frequently praised. However, some users have noted issues with unclear volume and a lack of bass, along with uncertainty regarding compatibility with specific devices like the Galaxy 24 Ultra.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,424 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did did not disappoint with these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice! We're also pleased to hear that you are satisfied with your purchase, Gbestbuy. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent super great value for the price and Sony quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YeahMan,

      Fantastic! You've made a great choice! We are so grateful to know your satisfaction with the exceptional quality, reasonable price, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for purchasing our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughters 11th birthday, she wears them everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect as per the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked this product specially considering the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SalonikaA,
      Thanks so much for sharing your feedback with us! We are pleased to learn you're enjoying the WH-CH520 headphones. We're happy that you're getting a ton of value out of them.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great headphones especially for the price I could not complain. Perfect for a flight or a road trip as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JovanniR, thank you for sharing your great experience with the Sony - WH-CH520! We're really happy to hear that you've found great value for their price. With their long-battery life and comfortable design they are certainly a great companion for your adventures! Thank you for choosing Sony. Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good entry level headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good the price is right. My daughter uses these non-stop.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good at the price RANGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great. Got them to use at work during my breaks. Inexpensive but ok quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Toast,

      Thanks for commenting. We are glad to hear your satisfaction with the reasonable price of the WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      If there's something we can do to help or you may need an information/technical assistance with our product, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound for the price. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samsung43inch, Awesome! We are so glad to hear that you are happy with the sound quality of your new WHCH520 headphones! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money these things are great headphones. Bought 3 pairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money these things are great headphones. Bought 3 pairs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RandyE,

      Thank you for choosing Sony!

      We're excited to hear that you’re pleased with the WH-CH520 headphones and chose to purchase three pairs. Your confidence in their value and quality means a great deal to us. Thank you for your continued support!

      Best regards,
      -Fred Sony_US

  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good headphones for everyday

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones but not compatible with play station.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      Thanks for commenting. We are thrilled to know your satisfaction with the superb performance of the WHCH520. We are sorry if these headphones are not compatible with PlayStation. As an alternative, you can connect our WH-CH520 Wireless Headphones to your television via Bluetooth (the TV must support Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless speakers and headphones connection) so you can get the audio from the PlayStation. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good deal.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works nice and the sound quality is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sidhartha,

      Fabulous! We are thrilled to know your satisfaction with the amazing sound quality and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Makes a good gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bulky, smooth audio and covers background noise

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VirS, Thank you for the perfect rating! We're pleased to hear you like the sleek design, smooth audio experience and excellent passive noise isolation of your Sony WHCH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent headphones when paired with its Sony app. The battery life is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SebastianC, We're so glad to hear your purchase went well and you are enjoying its incredible audio and amazing battery life. Good to know you're utilizing the built-in equalizer in the Sony Headphones Connect app. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good, wear them all the time.best for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Texasiscooliguess, Awesome purchase! We are glad to hear that you are enjoying your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good overeat for tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set for private tv listening . I can’t wear buds as they won’t stay in ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi scottxray,

      That's fantastic! We are extremely pleased it suits your needs and expectations. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them work great sound great work great with my phone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Uwsp46,

      That's fantastic! We are very happy to know that you love the amazing sound quality and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for sharing your awesome experience with the WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions hard to read. Needs diagram of on switch and volume switch hard to see on unit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and sound. Love the style and look as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LupitaBonito,

      Fantastic! We are so happy to know your satisfaction with the amazing sound quality and stylish design of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. I would recommend this to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SouvenirT,

      Amazing! We are so happy to know your satisfaction with the amazing sound quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for recommending our WH-CH520 and for choosing Sony!

      - Romeo Sony_US