Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12159092
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the product's clear sound quality, unbeatable battery life, and comfortable, lightweight design. Its seamless wireless connectivity, great price, and adjustable fit are also frequently praised. However, some users have noted issues with unclear volume and a lack of bass, along with uncertainty regarding compatibility with specific devices like the Galaxy 24 Ultra.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
ehh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't show up on some bluetooth devices, because you have to download an app first, (I'm guessing, because that's how it connected to my phone). And you can't listen to them while they charge. No aux cable, so you can't connect if it's not recognized on certain devices. *Pluses= charges quick, and battery has a long life
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Demi,
Thank you for sharing your experience with the WHCH520. We are glad to hear your satisfaction with its long-lasting battery life and quick charge feature. We greatly appreciate your input with the wired connection option and the use while charging function. Regarding Bluetooth pairing, you can actually pair and connect the WHCH520 to your device without using the Sony Headphones Connect app. To pair a second or subsequent device (the headset already has pairing information for other devices), press and hold the Bluetooth/Power button for about 5 seconds or more to enter pairing mode manually. For more details, please visit following Help Guide link:
Pairing and connecting with a Bluetooth device - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776852.html?search=Bluetooth%20pairing
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
If there's something we can do to help or you may need more information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought these for my kids for Christmas. This was the best gift!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShondaW,
Thanks for your wonderful review! We're delighted to know the WH-CH520 headphones were the best gift for your kids last Christmas, and that they'll continue to enjoy their excellent sound quality next Christmas!
Thanks for choosing Sony.
Sincerely,
Jenn | Sony Social Media Team.
AMAZING SOUND...!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT , GREAT WIRELESS HEADPHONES, HIGHLY RECOMMENDED.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisC,
Thank you for the 5-star rating and we're glad to hear that you love the sound quality of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great sound quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for over the ears and working out not noise canceling headphones but sound quality is very good.
I would recommend this to a friend - Pros mentioned:Sound quality
Good but not perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good it mase noise and i enjoyed the noise that was coming out of the headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rigo,
Thanks for commenting. We are glad to know that you are enjoying your WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
I bought them for the price and quality.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The personalization of sound equalization is great.
I would recommend this to a friend- Pros mentioned:Connectivity
GREAT
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the gym!! Connecting to Bluetooth easy!
I would recommend this to a friend My pookieee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like this so much… my pookie!! ❤️ It’s better than people who like to talk. Heheh JK but it’s still my pookie.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi onyourm,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your WHCH520 headphones. They truly offer a great listening experience, perfect for those moments when you want to relax and unwind.
Thanks for choosing Sony!
Best regards,
- Stephanie
headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.need just a little improvement on the ear pace that brakes
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GearyB,
Thanks for the 5-star rating and for sharing your feedback on the WH-CH520 headphones. We're glad to hear that you rate them highly, but we're also sorry about the issue you've experienced with the earpiece.
Product durability is very important to us, and your feedback helps us to continue improving our designs. If you are experiencing a product issue, we recommend reaching out to our support team directly. They can provide troubleshooting steps and help with warranty options. You can find their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
We're sorry to hear about the issue you've experienced with the earpiece. Product durability is very important to us, and your feedback helps us to continue improving our designs.
- Pros mentioned:Sound quality
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great, I use them to work out.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, Natalia! We're glad that you like the sound quality of your new Sony headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for the perfect star review and for choosing Sony! - Craig
- Pros mentioned:Sound quality
One Of the Essentials
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in deals , with this price Sony headphone is worth and sound also clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi worth, we're glad you like the sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Amazing headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound I would even say it is water resistant.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DestinyC,
Thanks for commenting! We are thrilled to know your satisfaction with the superb performance of our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Comfortable fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but no sound blocking, not bad for the money, works well in the car.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephenG, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl
- Pros mentioned:Sound quality
Mcwilson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with a very good sound quality!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mcwilson,
Amazing! We're extremely pleased to know your satisfaction with the exceptional sound quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Sony wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, purchased in store. Would recommend , use them often .
I would recommend this to a friendGood sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price and helps me stay in tune with my workouts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tommy,
We are delighted to hear that you've been using the WH-CH520 headphones on your workouts!
Designed with comfort in mind, these headphones are lightweight and feature soft earpads.
Thanks for choosing Sony!
Best regards,
Estefany
I.Cons / Ear_Cons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can now Listen to my fav. Music via Blue Tooth, cast from my phone. Suggesting: Camille Saint Saen, 3rd Symphony, Recorded 2017 at Notre Dame , Organ.. A heavenly "Wake up call ... !! I had been looking to replace my headphones but $200 seems excessive , Too pricy & "Boozed up for my taste.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Musicologuy,
That's amazing! We are thrilled to know that you are having an enjoyable listening experience with our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones, best for teens or kids for schools
I would recommend this to a friendBeige headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works absolutely great especially for how much it is.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeeF!
It's great to hear that your headphones are working so well!
With our WH-CH520 you can keep your music playing all day with a battery life that delivers up to 50 hours of power.
Thank you for choosing Sony!
Best regards,
Estefany
works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this at the gym. Works well. I did think that when it is connected to my iphone it would announce when calls come in
I would recommend this to a friend