Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12159092
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the product's clear sound quality, unbeatable battery life, and comfortable, lightweight design. Its seamless wireless connectivity, great price, and adjustable fit are also frequently praised. However, some users have noted issues with unclear volume and a lack of bass, along with uncertainty regarding compatibility with specific devices like the Galaxy 24 Ultra.
This summary was generated by AI based on customer reviews.
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones work really well and such a great price.
I would recommend this to a friendGym Buddy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for some gym headphones and these are perfect, and affordable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, CrisolC,
Thanks for the great review! We are very glad to hear how much you are enjoying your Sony Headphones! It is great to hear how they met your needs effectively Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
Adequate, but small.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was for my son. The quality of sound on this wasn't as good as the JBL Tune 660NC that he eventually got and the pads were a bit on the small side making it less comfortable. He's a drummer and wanted comfortable over-the-ear style, BT headphones. Certainly less expensive than the JBL Tune 660NC, but didn't work for his needs.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PapaCraft,
Thank you for your time writing this review. We're sorry to hear that our WHCH520 headphones did not meet your son's needs and expectations. Sony values the opinions of customers and is always striving to provide the best experience possible. You may find this link helpful with steps to try if the sound quality is low: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html
If you feel discomforts while wearing the headset, try extending the slider and adjust the orientation of the left and right units so that each earpad fits snugly over each part of your ear. If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort. For reference: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html
Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We've taken note of your feedback and thanks again for purchasing Sony. - Kris
Loving it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product. Good Price! Love using this to listen to my books.
I would recommend this to a friendCheapest choice for a great experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for hearing news! Could de a little better for music
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RudimarB,
Thanks for commenting! We are thrilled to know your satisfaction with the exceptional performance of the WH-CH520 Wireless Headphones. We greatly appreciate your input when playing music. To ensure you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its volume to your liking.
ref: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html?search=equalizer
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you so much for your purchase and for choosing Sony!
Romeo
For young kids - too small for adults
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good brand, small size, not for adults - young kids
I would recommend this to a friend- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arise quick,and Great sound headphone would buy again A+++
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryB, We're very happy to hear this feedback! Good to know you're enjoying the great sound quality of your Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam
They work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid likes them. And thats what matters. They work.
No, I would not recommend this to a friendGreat headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work great for my work from home setup. Would recommend.
I would recommend this to a friendFantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise reduction! Loved it! Would buy again!!
I would recommend this to a friendGood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price, no noise cancellation so be aware
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadG,
Thanks for commenting! We are happy to know your satisfaction with the superb performance of our WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
It is an awesome and convenient headphone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This haed phone is handy easy to install and use. It's been of great help with my school work.
I would recommend this to a friendGreat headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good ones now connected to my son TV but i have to connect mine to his Samsung table because one cannot connect to his tv and table
I would recommend this to a friendGood value !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price compared to higher priced similar headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianC. Thank you for your positive review!. We're thrilled to hear that you find our product to be great value for the price, especially when compared to higher-priced similar headphones. We strive to offer high-quality products at competitive prices and your satisfaction is our top priority. Enjoy your listening experience!. Thanks for choosing Sony. Regards, Milton.
- Pros mentioned:Sound quality
Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is decent and really good for price given
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZarghaamA,
Fantastic! We're thrilled to know that you are satisfied with the superb sound quality and reasonable price of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Connectivity
Basic headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great for the gym and are easy to connect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaribelR,
Fabulous! We are truly delighted to hear your satisfaction with the superb performance of our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for your purchase and for choosing Sony!
- Romeo
Ok headphones.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok headphones. The $20.00 Sony sound a little better in my opinion if you want Bluetooth connectivity without spending a lot then yes; but if you can save your money and spend to get the 1 or 2 models higher. To me the sound was coming low on this model.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Techsavvy1, We appreciate you taking the time writing us your feedback about the WHCH520. We regret the the loudness did not meet your expectations. You may try the following steps below to troubleshoot low sound issue:
Adjust the volume of the headset and the connected device.
Connect the Bluetooth device to the headset once again.
Reset the headset.
Initialize the headset, and pair the headset and the device again.
Please check the Help Guide for more details:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776823.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Headphones- Gifted my cousin for her birthday and she loved it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlishaT. We're excited to hear you loved the headphones to give it as a present!. That's fantastic to hear that your cousin loved the headphones you gifted her too!. Sony headphones are incredibly well-received for their comfort and sound quality, making them an excellent choice for a birthday present. Thanks for choosing Sony!.-Milton.
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Gets the job done. Haven’t had any issues
I would recommend this to a friend- Pros mentioned:Connectivity
Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they work well and connect to my PC well. Get one!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeS,
Fabulous! We are truly delighted to hear your satisfaction with the superb performance of our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for recommending our WH-CH520 and for choosing Sony!
- Romeo