Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12804189
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.
This summary was generated by AI based on customer reviews.
Good quality for price, bit small.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money it will definitely do the work, I’d say that having big ears won’t help.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ICAP, thanks for the 5-star rating! We're glad you like your new Sony - WH-CH520 Wireless Headphones, they offer an excellent value for their price, thanks for choosing Sony, regards. - Dominick
It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfect for the price! My daugher loves it a lot.
I would recommend this to a friendGood purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Gets the job done. Haven’t had any issues
I would recommend this to a friendHeadphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my grandsons cell phone. Uses it constantly
I would recommend this to a friend- Pros mentioned:Sound quality
Decent budget headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this budget headphone is acceptable. Sound quality is good with alot of bass
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, TedA. Thank you for sharing your experience with us! We're glad to know you're enjoying the bass from your WH-CH520 Wireless Headphones! Remember the sound quality can be customizable to your music preference with EQ Custom on the Sony | Headphones Connect App; you can also boost the quality of compressed music files and enjoy streaming music with high quality sound through DSEE™ (Digital Sound Enhancement Engine). We would like to know if there's any advice you want to give to us to help us improve the rating! Thank you for choosing Sony, best regards. -Jenn.
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Good buy for your money. I recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user754054, thanks for sharing your experience with the Sony - WH-CH520! It's rewarding to hear that they're delivering great value for their price. With stunning sound quality, long battery life, stable connectivity and enhanced call performance, these headphones are built to keep up with your day! Thank you for choosing Sony. Regards, -Dominick
birthday gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 9 year old son and he loves it and so do I
I would recommend this to a friendAlways Shop at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing price, amazing product!! Best Buy is always the place to go!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayshaunV,
Thank you so much for your wonderful review! We are thrilled to hear that you are enjoying the WH-CH520 and that you found it at an amazing price.
The WH-CH520 have an ultra-long battery life of up to 50 hours.
Thanks for choosing Sony!
Best regards,
- Stephanie
Great introductory headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter loved getting her first wireless headphones. This is a great introductory headphone for a child, age 11.
I would recommend this to a friendGreat for kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony never disappoints, my son likes it , I like …
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience with the WH-CH520, ThiagoG! We're glad to hear that both you and your son are enjoying them. It's wonderful to know that Sony continues to meet your expectations. The WH-CH520 is designed for everyday comfort and features impressive battery life, helping you listen to your favorite music for up to 50 hours on a single charge. We're grateful for your support and excited that our product is making a positive impact for your family! If you ever have any questions or want tips to get the most out of your headphones, feel free to reach out.
Thanks for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought them for my husband. IHe love them. I am very please with this purchase.
I would recommend this to a friendGood deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones for the price would definitely buy again!
I would recommend this to a friendTan TV headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These can only be used if I connect through my fire TV every time I want to use them but then no one else can hear the TV unless I disconnect them from the TV each time. I wanted them because I am hard of hearing so everyone else in the room can hear the TV at a normal volume
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SallyW,
Thank you for reaching out. We're sorry to hear about the trouble you're having with your WH-CH520 headphones and your Fire TV. It sounds like the headphones are staying connected to the TV even after you turn them off, which is preventing others from hearing the audio.
To fix this, you may need to manually disconnect the headphones from the Fire TV's Bluetooth settings after each use. A good tip is to go into the TV's Bluetooth menu and "Forget" the device. Then, reconnect them only when you need them. This should prevent the TV from automatically connecting to them every time.
Thanks for choosing Sony.
Best regards,
Eliab
Over the ear headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product reasonably priced excellent for gym classes
I would recommend this to a friendGreat for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Head phones. I use these when doing Yard work.
I would recommend this to a friendGreat Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I chose this type because it also keeps my ears warm when it's cold outside.
I would recommend this to a friendHeadphones that work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product exceeded my expectations, as did the timely, damage-free shipping. Many thanks!
I would recommend this to a friendLoved!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought for my daughter and she loved! She uses everywhere ❤️ we are in peace now
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good we have bought this item and it is useful for kids learning
I would recommend this to a friend- Pros mentioned:Sound quality
They’re okay for making calls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for use in my office to make calls. They’re not the most comfortable after 30 minutes of use but they get the job done at a cheap price. The mic is clear and sound quality for calls is very good. I’m not sure I’d buy them again
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rodger,
While we are thrilled to know your satisfaction with the reasonable price and exceptional performance of the WH-CH520 for calls, we are really sorry if the fit of these headphones isn't great for you. This is certainly not the experience we were hoping you would have. The WH-CH520 was designed for all day comfort with an adjustable headband and soft earpads. To ensure that you are wearing the headphones correctly, please follow our suggested troubleshooting steps on these links:
How to wear the headband headphones correctly so it is comfortable - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845
Wearing the headset - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html?search=fit
I hope this helps.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
If there's something we can do to help or you may need more information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support