Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12804189
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
BUDGET HEADPHONES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphones at an affordable price. Not loud enough but you get what you pay for.
I would recommend this to a friend Just a maybe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually love anything Sony, but these headphones are tight fitting and a pain to use, that is, turning them on to use for phone and turning off so that I can hear sounds directly off my iPhone. Decent price though, but I will be looking for something easier to use.
No, I would not recommend this to a friendthey work okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not exactly what i expected. figuring out how to connect them wasn't easy. i'd like to know how to connect them to the bluetooth on my sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gregory,
We are really sorry if you had a hard time setting up our WH-CH520. That is certainly not the news we'd like to hear from you. The WH-CH520 Wireless Headphones will work with any device that supports Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless music playback. We recommend contacting the manufacturer of your soundbar to confirm if it supports Bluetooth headphones Connection. As for the WH-CH520, to connect it with Bluetooth devices, you may refer to the following:
How to make a wireless connection to Bluetooth devices - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776866.html
I hope this helps.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
If there's something we can do to help or you may need more information/technical assistance with our product, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Decent Audio for Workouts
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good for the price. The quality is clear but not as robust as some of the higher models.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MonetC, while we are glad to hear that you are happy with the WHCH520, we are sorry to hear that it did not meet all of your expectations. With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These wireless headphones are great for what and when i use them for, mostly when I'm mowing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Farmgirl,
That's awesome! You've made a great choice! We are so happy to hear that it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
My little one loves these !!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super child friendly. Fit is generous to grow with my preferences. Sound is Perfect.
I would recommend this to a friend Purchsed for childrens. speakers and charging good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchsed for childrens. speakers and charging good
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, RamakrishnaD! We're glad your kids like the headphones. Enjoy and thanks for choosing Sony. -Craig
Best option to buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelllent option to buy, also runs in Iphone 15 ok.
I would recommend this to a friendSony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great out of the box. No issues so far. Highly recommended.
I would recommend this to a friendSony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is for my son and so far he likes it but says the charging cord is way to short.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sham, Choosing these headphones will definitely be worth it! We're so glad to hear your purchase went well and your son likes the incredible audio quality of his new WHCH520. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Good for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and good quality for price but does not cover the ears completely even for my 3 year old ..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Prem, Great! We're very pleased to hear you like good sound and overall quality of your Sony WHCH520 headphones. The WHCH520 is an on-ear design headphones. If you are looking for an over-the-ear headphones, I would suggest the CH720N, WH1000XM4 and WH1000XM5. Hope this helps!
Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best headphones that i bought sometimes they don’t pair sometimes
I would recommend this to a friendSolid headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid basic Bluetooth headset. There's not a lot to it but it does what you'd expect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick,
Fantastic! We are thrilled to know your satisfaction with the superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Just alright...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are cheaply made and the sound quality on them is just alright. While handling them I felt like I would break them because the headband was so flimsy. If you're just looking for mere sound and not quality I would say these are decent. I gave them to my 12 year old nephew.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KathleenO,
Thanks for reaching out and sharing your honest feedback about the WH-CH520 headphones. We’re sorry to hear that the build quality and sound experience fell short of your expectations.
We really appreciate you taking the time to share your perspective on the feel of the headband.
Your feedback is truly valuable. It helps us understand where we can make improvements for future models.
We appreciate you giving Sony a chance with this product.
Sincerely,
Estefany
- Pros mentioned:Sound quality
earphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were ik used on a flight three different flights and the quality was good.
I would recommend this to a friend Perfect gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son absolutely loves these headphones. A perfect gift
I would recommend this to a friend- Pros mentioned:Comfort
Decent Budget headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was ok, returned it though.. im partial to over the ear
No, I would not recommend this to a friend Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Wireless Headphones for my son work great and no complaints.
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 for the daughters and absolutely loves them!
I would recommend this to a friendVery comfortable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the headphones.. not the best sound but it’s serving the purpose for wich i got it ..
I would recommend this to a friend