Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12804189
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.
This summary was generated by AI based on customer reviews.
Price reflects Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price but doesn't stay connected to the device longterm. I'd recommend if you're not super techy. If you just want something to listen to music here and there.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback on the WH-CH520, KenyaC! We appreciate your comment about the product being good for the price.
Regarding your concern about the connection stability, it might be helpful to ensure that both the firmware of the WH-CH520 and the “Sony | Headphones Connect” app are updated to the latest versions.
To enhance the Bluetooth connection stability, make sure your headset is fully charged, keep the devices within a close range with no large obstacles or electronic interference and ensure that the headset is paired correctly through the app.
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000777246.html
We value your recommendation for users who are looking for a simple device primarily for listening to music occasionally. If you encounter any further issues or have more questions, feel free to visit our support page for additional guidance.
Thanks for choosing Sony!
Gus
buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a transcriptionist and these are perfect for the job!
I would recommend this to a friendGood for workouts
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these to work out every morning and I've never had a bad experience with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cheryl, we're glad you are enjoying our product! The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing SONY! ~Earl
Great Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loved them for her Christmas gift!!! Just took a while for them to connect with blu tooth
I would recommend this to a friendHeadphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it, it’s nice and handy. I recommend this for friends.
I would recommend this to a friendSony headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Sony entry level bluetooth headphones. Works wel, with tv, better with computer and tv. Happy with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bill, We're happy to hear this feedback! Good to know it works well with your TV and computer. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
WH-CH520
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.problem pairing with my unit; vert poor sound quality; charges last for shorter time than stated!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AHMADE, thanks for reaching out about your WH-CH520 headphones. We're sorry to hear you're having trouble with them, it's definitely not the experience we want you to have.
We're here to help and would be happy to provide some troubleshooting steps to get this resolved.
-For the pairing issue, try initializing your headphones.
Turn off the headset and remove the USB Type-C cable. Press and hold the (power) button and (volume –) button for about 10 seconds or more. When the initializing is complete, the indicator (blue) flashes 4 times.
For detailed instructions, kindly visit the following link: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000783325.html
-If the sound quality is still off, double-check that no other devices are interfering and make sure they’re not too far from your phone or computer when in use. Also, make sure any audio enhancements or EQ settings on your device are set properly.
-Battery life can be affected by volume levels, the codec used, or even the age of the headphones. If you’re getting a lot less than the stated time, do a full charge (leave them plugged in for at least 3–4 hours) and see if that helps.
If you've already tried these and the issues persist, we strongly suggest to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony and for letting us know about these issues.
Sincerely,
Estefany
Banging for your buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They value versus the price point is unbelievable .
I would recommend this to a friendGrandson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson love this thanks for making him happy they are the best
I would recommend this to a friendSony headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headphones it's good to every one! It's portable in every bag
No, I would not recommend this to a friendGooooooood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Guapo,
Awesome! We're happy that you are satisfied with your Sony - WH-CH520 Wireless Headphone with Microphone. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony! - Marco
Very good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are on a budget , this is perfect . Honestly it worth the money you spend
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, ChukwuemekaO! Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Craig
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent They Work Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendSony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performed as expected. The Sony WH-Ch520 headphones are a good value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bill,
That's good to hear! We're very happy to hear that you are pleased with the performance of our Sony - WH-CH520 Wireless Headphone with Microphone. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony and enjoy! - Marco
Cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good product, excelent, nice, this is a gift for my daughter she love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MyrnaC,
That's fantastic! You've made a great choice! We are extremely pleased to know that your daughter loves her new WH-CH520. With the WH-CH520 headphones, she will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of the day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I great is great and aswesome I like it is great great I
I would recommend this to a friendVerify buyer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product wonderful customer service verify buyer
I would recommend this to a friendLoved
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, I use it when I go on a trip and I don't want to bother others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LourdesYDavila, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality and overall features of your WH-CH520 headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Jess
Great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had any issues with them. They work great. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JAbril, We're happy to hear this feedback! Good to know that it works great. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. We appreciate the recommendation and thanks for choosing Sony! -Sam
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but I will change for other model of Sony
I would recommend this to a friend