Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12804189
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort
Wireless freedom, Sony style
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If there’s one area that could be better, it’s the lack of active noise cancellation — but at this price point, it’s not really expected. The passive isolation is decent enough for everyday use. Overall, the Sony WH‑CH520 headphones feel like a great value: comfortable, long‑lasting, and dependable for daily listening and calls. A solid purchase that does exactly what you want without unnecessary complications.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariR,
Thank you for your thoughtful feedback! We are delighted to hear that you find the WH-CH520 headphones comfortable, long-lasting and dependable for everyday use.
While they don’t have active noise cancellation, their passive isolation is designed to suit daily listening needs well. We’re glad they offer great value without extra complications.
Thanks again for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort
great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they fit over my earrings comfortably, dont fall off when jogging & stay charged for over a week, highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JADE!
It brings us great joy to hear how well the WH-CH520 headphones fit into your daily routine. We are so glad that they stay secure while you are jogging and stay comfortable even when you wear your earrings!
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
A+ Battery Life and Sound Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who normally buys top of the line headphones, I just wanted something cheaper in price to carry with me to use with my phone, laptop, and nintendo switch while saving my expensive headphones for home use. I'm super impressed with what you get for this price point. Sure, it doesn't have noise cancelling, but the excellent sound quality and how they fit on your ears comfortably makes me not mind that at all. Solid package all around. I love being able to seamlessly switch between two devices because the headphones can connect to two devices at once. And did I mention battery life? I'm actually using these more over any wireless earbuds I own because of how much longer the battery lasts.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how comfortable these headphones are. They sit perfectly on my curly hair / in between my curls. They kinda double as ear muffs during winter and I love that! The sound is good and never feels like it's too loud or too quiet. Def recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alessandra,
We are very glad to hear that your WH-CH520 headphones are providing such a perfect, comfortable fit for your curls while keeping you cozy during the winter months! It is wonderful to know that the sound balance is exactly where you want it to be, making your listening experience both stylish and functional.
Thank you for choosing Sony to be your companion through every season.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Underrated Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple premium sound quality economic Sony headphones recommended for any age looking for premium quality and affordable long battery life, perfect for gaming since it has 360 sound built in, so you can tell were sound is coming from
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamA,
It brings us great joy to hear that you are enjoying the premium sound and impressive battery life of your WH-CH520. It’s wonderful to know that the 360 Reality Audio is giving you that competitive edge in gaming by providing such accurate spatial awareness.
If you love that immersive experience, you might eventually want to explore our new WH-1000XM6. They take those features to the next level with industry-leading noise cancellation and even more refined audio precision for the ultimate upgrade.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
5 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have great sound quality and they are very comfortable as well as durable and stylish. The battery life is excellent as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlyssaD,
We are immensely pleased to hear that you are enjoying your Sony WH-CH520 headphones! It's fantastic to know that you find the sound quality, comfort, durability, and style all to your liking. We also appreciate you highlighting the excellent battery life—we designed them to keep the music going. Thank you for taking the time to share your 5-star experience and for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Battery life, Connectivity
Perfect for my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to connect to my Samsung TV's Bluetooth. Battery lasts a good long time, cups filter outside sound nicely, and the connection is almost instant.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality, Weight
They knew what I wanted for less !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am always so pleased to find the thoughtfulness of fit, compactness, ease of operation that Sony achieves. I am pleased with the fit and sound of headphones especially because Sony compares in an excellent way above the others for me. They are light compared to others I have tried
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Great!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally was looking to buy Beats headphones but they were quite expensive. I spent time looking at the Sony headphones and chose this model. After listening to music through this, these are very good. I use them all the time. I find myself not having to charge them so much they can last for a good while. they're comfy.
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Thank me later
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. They cancel out all noise. They arent heavy on my head. Easy to charge. I brought them for my nephew for his birthday and he messed up by letting me try them and I havent returned them to him yet. Guess he needs to buy himself a pair. Great for everything, from working out,to cleaning. Come in hany when im with my husband and I need to drown him out. I strongly recommend these. Not to mention the price is amazing. Remember you get what you pay for and in this cause the price doesn't suit the quality.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Works Well But Pulls Hair
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life, charging time, sounds good; overall excellent headphones. My major complaint is that it pulls my hair when it gets stuck at the joints between the band and the ear phones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OLIVIAF,
We're glad to hear you're enjoying the excellent sound quality and battery life of your WH-CH520! We truly appreciate you sharing your experience, and we'll be sure to pass your feedback regarding the headband joints along to our product design team.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Connectivity, Sound quality
Durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality,very easy to connect and battery is very durable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NaziruY!
Thank you for your feedback on the WH-CH520 headphones. We are really happy to hear you appreciate the sound quality, easy connection and long-lasting battery.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Fantastic Value for Wireless Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Sony WH-CH520 Wireless Headphones, and they have exceeded my expectations in every way. The Sony WH-CH520 Wireless Headphones offer fantastic value for the price. They deliver high-quality sound, comfort, and long battery life, making them a great choice for anyone in need of reliable wireless headphones.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Connectivity
Great Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones offer a lot of utility allowing pairing with two devices. They hold a charge very well and are comfortable to wear as they are lightweight. Would buy again if I had too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndresH!
We are truly delighted to hear your positive feedback about the WH-CH520 headphones!
It's great to know that you appreciate their ability to pair with two devices simultaneously, as well as their impressive battery life and lightweight design, making them comfortable for extended use.
Thank you for choosing Sony. We look forward to serving you again in the future!
Best regards,
Estefany
- Pros mentioned:Sound quality, Weight
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. It is a light weight, easier to use, and clear sound highly recommended this product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KassahunS,
We are thrilled to hear that you are enjoying your WH-CH520 headphones! We intentionally designed them to be lightweight and user-friendly without sacrificing that clear, high-quality audio you expect from us.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Connectivity, Sound quality
Amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Very comfortable, easy to connect and great audio experience
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GhadiS,
We are pleased to hear that the WH-CH520 is delivering a comfortable fit and a seamless connection. It is wonderful to know that you are enjoying a great audio experience with these headphones!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Might be the best pair of headphones I’ve bought!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve bought so many headphones but these ……I love these headphones so much it’s incredible. Sound quality is perfect and I use them everyday all day! They are comfortable and reliable. Wouldn’t trade these is for anything else!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DannyJ, That's awesome! We are glad that you now have a perfect wireless headphones for everyday use. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
Sony-WH-CH520 Wireless Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use head phones for my computer, meditation and the gym to listen to books while I work out. I have found the Sony-WH-CH520 Wireless headphones to be comfortable and with good sound quality in all these contexts. They pair well with my iphone, ipad and Mac mini. Overall, a good value for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamS,
We’re glad to hear your headphones are keeping up with your workouts, work, and meditation! It’s great to know you’re enjoying the comfort, sound quality, and seamless pairing across all your devices. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
Amazing sound, low price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a great overall sound system. The battery life is 50 hour long as stated. They are very comfortable and easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, AlejandraG!
We are absolutely delighted to hear that you are loving the overall sound system of your WH-CH520 headphones.
It is especially rewarding to know that the 50-hour battery life is living up to its promise, giving you days of listening without worry. We also designed these headphones to be both comfortable and easy to use, so your feedback on those points is greatly appreciated.
Thank you again for choosing Sony!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Great Purchase & Value A+
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, great audio quality, long lasting battery, and great phone functionality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JJVA,
We are ecstatic to learn that you are having such a great experience with the WH-CH520 headphones. Providing an all-around reliable package, from long-lasting battery life and crisp audio quality to seamless hands-free calling and effortless controls, is exactly what this model is designed for, and we are glad it fits perfectly into your daily routine.
We really appreciate you being part of the Sony family.
Regards,
Dominick