Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12804189
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Sony Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are pretty decent. The battery life is exceptional, I didn’t have to excessively charge it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ARIHANNAW!
We are excited to hear that your WH-CH520 headphones are treating you well. It is great to know that the exceptional battery life is keeping you going without the hassle of constant charging!
While these work well, you’ll love the WH-1000XM6, XM5, or WH-ULT900N if you want our top features. They offer a truly premium listening experience.
We are so happy to have you as part of the Sony family!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort
Best wireless headphones for the price.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The blue tooth headphones are the best I’ve purchased for the price. It may not be on the same level as 200-400$ headphones, but the quality is so great you question what you’re missing. They are durable and you can depend that the battery will still contain life after days of multiple use and hours of play. It is a simple and straight forward connection with blue tooth and you won’t get a headache with attempting to pair.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Just gonna give it to you straight up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st- you dont need to charge it as much because the battery is long lasting (about 13-15 hrs) 2nd- very good sound quality and supports dolby atmos 3-not really as much noise cancellation but would still do the job 4- I really like how they have a app to where you can change the EQ and other things
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TayJ,
Thank you for choosing Sony!
It's truly a pleasure to learn that you are enjoying your WH-CH520 headphones. These wireless headphones boast impressive features. As you noted, they offer a long-lasting battery life of approximately 13-15 hours, allowing for extended listening sessions without the need for frequent recharging. The sound quality is excellent, and we appreciate your feedback regarding the noise cancellation; they perform well in minimizing background noise. Furthermore, the support for Dolby Atmos and the ability to adjust the EQ and other settings through the dedicated app significantly enhance the overall user experience.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, very comfortable, would buy again. An older person with hearing aids can hear the tv again.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, MichaelB!
We are so touched to hear that the WH-CH520 is helping you enjoy your TV again. Knowing our headphones can make such a difference for those with hearing aids is incredibly rewarding for us.
Enjoy the shows and thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Nice headphones. Buy them.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these on a Black Friday sale. Very comfortable, great sound and easily connects to any device. Would recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brent,
We are beyond pleased to hear that your new headphones are providing such a comfortable experience with great sound. It is wonderful to know that the easy connectivity across your devices has made them a product you would recommend to others!
Thank you for making Sony part of your daily listening.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Has a stuttering issue but good in short durations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on sale for $40. These are so comfortable to wear, the sound quality is nice and set up is easy. I want to compliment its long battery life but unfortunately, that is not relevant when the sound starts to stutter/cut off by around 70% battery. So I wouldn't use this for long periods of time because of the stuttering issue. Because of this I often have to reset the headphones. Good for Zoom calls though. It's good for the price point if you got it on sale.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Sound is boominggg!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work so well! I don’t use them as much but I have had them since December and have yet to charge them! Great for working out, taking a walk, you name it! They’re so loud at the highest volume you can take them off and still hear the song clearly! They’re great & I’m happy with my purchase!
I would recommend this to a friend - Pros mentioned:Comfort, Connectivity, Sound quality
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, acoustics and quality. Solid and durable material. It's also comfortable to wear for long periods of time. Excellent connectivity.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are so good I had to buy a second pair because my kid stole the first pair from me! Good sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the feedback!
We are so glad to hear the good sound quality is hitting the mark for you! It is pretty funny that you had to grab a second pair because your kid took the first ones, but we are happy the WH-CH520 is working out great for both of you.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
He loves them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves them. They are comfortable and loud, and he loves the controls on the side of the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the lovely review, AprilW!
We are so happy to hear that your son is enjoying his new WH-CH520! It’s great to know he’s finding them comfortable and is enjoying the ease of the on-ear controls. We designed those buttons to be intuitive, so it's wonderful to hear they are a hit with him.
Thank you for choosing Sony for your son!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves them. They are comfortable and loud, and he loves the controls on the side of the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, AprilW!
We’re so glad to hear your son is a fan of his new WH-CH520 in cappuccino! It’s great to know that the comfort and sound are hitting the mark, and that he’s finding the side controls easy to use. We put a lot of thought into making those buttons intuitive for everyday use.
Thank you for choosing Sony for your son!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Weight
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life is AMAZING !! I can literally go three days before charging it, they charge really quickly, they are super lightweight, comfortable, and just great for the price !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GuadalupeM, Awesome! We're glad that you are enjoying the battery life. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Good for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, good sound and good quality. I like how they arent too bulky on my ears. Im also happy they were affordable!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color, and the sound is great. The headphones have lasted for more than a year now!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuliaR,
We are thrilled to hear that your WH-CH520 headphones are still going strong after more than a year! We take pride in the durability of our products, and it’s wonderful that you’re still loving both the Cappuccino color and the sound quality.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Versatile, economic, quality headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones do the job I expected them to do. Ghey last almost a week of watching evening tv. If theyre almost dead i can get 3+ hours of charge in only 5 minutes. They connect effortlessly to anything I want and sound bettervthan expected. Theyre not noise canceling but do a good job of muffling unwanted outside noise.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great Value Headphone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great Sony headphone. comfortable enough, good clear sound that wont break the bank.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FujiguyLAX,
We are happy to hear you're enjoying the clear sound and comfort of your new WH-CH520 headphones! It’s great to know they are providing such good value for your daily listening.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life
Great basic Bluetooth headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Bluetooth headphone set for my wife, who sometimes watches (and listens to) videos in bed as I'm asleep beside her. She'd been using wired headphones that did not have earcups covering her ears...so she couldn't turn up the volume too hihh for fear of disturbing me. When we upgraded her phone, she lost the audio plug. This Sony earphone was the perfect solution for her. Initial pairing was easy, and the headset goes for a number of nights before needing a charge. Since the full earcups cover her ears, she doesn’t have to worry about disturbing me if shr turns up the volume. She's not very tech savvy, but she's had no problems wuth using this product. It's a great entry level solution. I'd recommend this headset for any looking for a straightforward or entry-level sound solution!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Like it very much!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like these headphones, I find the battery life amazing with the sound quality of Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Customer!
We are so happy to hear that you are enjoying your WH-CH520 headphones! It’s wonderful to know that the sound quality is meeting your expectations and that the battery life is standing out to you. We designed these to keep the music going for as long as possible, and we’re thrilled they are fitting into your lifestyle so well.
Thank you for choosing Sony and for taking the time to share your feedback!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Must buy headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones! The sound quality is awesome and the battery seems to last forever.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Chris!
We are so pleased to hear that you are enjoying the awesome sound quality of your WH-CH520 headphones. It is great to know that the battery life is standing out for you—we designed them to keep the music going for up to 50 hours, so we're glad they are keeping up with your needs!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Great holiday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound quality. battery life is awesome. the material isn’t cheap and they aren’t as flimsy when they are connected at the ear cups
I would recommend this to a friend