Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12804189
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Good for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality and durability for a good price. Would definitely recommend to get the job done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wanted!
We are immensely pleased to hear that you're so happy with your WH-CH520 headphones! It's truly rewarding to know that they're a great fit for you and that you appreciate their durability and sound quality.
We designed the WH-CH520 with our Digital Sound Enhancement Engine (DSEE) to deliver rich, high-quality sound and an impressive battery life for all-day listening and it's awesome to know that's making a difference for you.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Good earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earphones for the price. The sound is good, they work well to take phone calls, & the battery life is fantastic. One thing to note, they fit “on ear” instead of over the ears so it’s uncomfortable when wearing stud earrings, but other than that I am happy with this purchase.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Sony is always a good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a Chrismas present for my older daughter (21) she loves them. Still going strong 6 months later... clear sound, good battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArikaS,
Thanks for the 5-star rating! We're so happy to hear how much your daughter is loving the WHCH520 headphones! We hope they serve her well for years to come.
Thanks for choosing Sony.
-Eliab
- Pros mentioned:Battery life, Sound quality
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, and battery life is great. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the positive review, Chevyz71!
We are delighted to hear how much you are enjoying the WH-CH520 wireless headphones! It is incredibly rewarding to know that you are pleased with the great sound quality and the reliable battery life. We appreciate your strong recommendation!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Connectivity
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great, easy to set up and connect to. The battery lasts a long time between charges too. Kind of hurts the ears, wish the ear cup was bigger.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Good purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent sound and very good batery, my wife is very happy
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, VictorM!
We are delighted to hear that you are enjoying the excellent sound and very good battery life of the WH-CH520 headphones! It's especially rewarding to know that your wife is so happy with them.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable headset/padding. Easy app user interface. Great sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HDee!
It is a truly pleasure to hear you're finding the WH-CH520 so comfortable, with its easy-to-use app and that the sound quality is hitting the mark. Thank you for taking the time to share your positive experience with us.
We designed the WH-CH520 to be a perfect everyday companion, not only with its all-day comfort and great sound, but also with its incredible battery life; up to 50 hours of playback so you can listen longer without interruption.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
These headphones are a great buy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is awesome and the pri e was even better! I love that ine batter charging lasts for a looooong time as well. I recommend them.
I would recommend this to a friend - Pros mentioned:Comfort
I been very happy with my headset works great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it very well done comfortable to wear and enjoy
I would recommend this to a friendBrand response from SonyListens
Posted .Hello VADIMC,
Thank you for choosing Sony!
We're excited to hear that you love your WHCH520 headphones and appreciate how comfortable they are to wear. It’s wonderful to know they are enhancing your listening experience. If you ever want to explore even more advanced sound and noise-canceling features, our latest WH1000XM5 and WH1000XM6 models offer exceptional quality. Feel free to check them out at https://electronics.sony.com/.
Best regards,
-Fred
- Pros mentioned:Battery life
Perfect for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and last forever on a single charge. I use them at the gym and they are exactly what I needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TFox,
We are happy to hear that the WH-CH520 is exactly what you needed! It’s great to know you’re making the most of that long-lasting battery life at the gym.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Weight
ear phones are lighweight
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.earphones are lightweight,somtimes I lost the bluetooth connection
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the feedback, SAGARA!
We are so glad to hear that the lightweight design and overall comfort are working out great for you!
We also appreciate you calling out the occasional Bluetooth drops. We want that connection to be rock solid, so we are passing your notes along to our engineering team to keep improving things.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort
Excellent value, great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these in December as a gift for my child. They have been holding up great to pretty much being worn 24/7. The ear cups are still in perfect condition and the battery life has been great.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice and compact headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like its compact design. It feels durable. One thing I noticed is that the Bluetooth connection sometimes feels a bit more cumbersome to connect than I have experienced with other devices. Connecting to my mobile phone is relatively smooth. Connecting to my laptop is a hit or miss. Not sure why.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelD!
Thank you so much for sharing your feedback about the WH-CH520. We're really glad to hear you like its compact design and that it feels durable to you. At the same time, we’re sorry to hear you’ve had some trouble connecting to your laptop via Bluetooth.
Sometimes, making sure your laptop’s Bluetooth drivers are up to date or removing and re-pairing the headphones can help improve the connection.
If you continue to have any issues, please reach out to Sony Support using the contact information below.
https://www.sony.net/support-contact
Thanks for choosing Sony and sharing your feedback!
Warm regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Quality is great!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be happier with this headphone. I can't recall the last time I charged it. Battery lasts a very long time. It charges fast as well. For the price, this was a bargain. The sound quality is great as well.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent Purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted. Good tonaL qualities CEarn sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful feedback, Niclad!
We’re so glad to hear the tonal qualities and clear sound are exactly what you wanted. It’s awesome to know the WH-CH520 is hitting the mark for you.
Thanks for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great affordable headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for work as I wanted an affordable bluetooth option. Easily pairs with my laptop and phone. The tactile on/off buttom makes it convenient for the volume options. The microphone is great as others are able to hear me with no background sounds being picked up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BushyMcBushFace,
Thank you for choosing Sony!
We're honored to hear that the WHCH520 headphones have been a great fit for your work needs, with easy pairing and convenient controls. It’s wonderful to know the microphone performs well, ensuring clear communication without background noise. Your feedback encourages us to continue providing reliable and user-friendly products.
Best regards,
-Fred
- Pros mentioned:Sound quality
Works well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fit with decent sound quality that has good distance capability
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 4menot4u,
We couldn't be happier to hear that you are enjoying the comfortable fit and sound quality of your WH-CH520 headphones. It is also great to know that the stable Bluetooth connection is providing the wireless range you need to move around freely while listening.
Thank you for making Sony part of your listening experience.
Regards,
Dominick
- Pros mentioned:Connectivity, Sound quality
First wireless headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little tight on the head, but has good sound with no connection problems.
I would recommend this to a friend - Pros mentioned:Sound quality
good average pair of headphones
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] fine pair of headphones. do the trick and haven’t had any issues with audio since purchasing them a few months ago. though they’re really nothing special. i personally prefer studio headphones with larger muffs because i find these ones look a little awkward by comparison but they still get the job done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HannahM,
We are happy to hear that your WH-CH520 headphones have been performing reliably for the past few months! We designed this model to be a compact, "on-ear" solution for everyday use, though we understand that if you are used to the larger "over-ear" style of studio headphones, the smaller footprint can take some getting used to. We're glad they are getting the job done for your daily listening! Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality, Weight
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact. Light weight, goid sound, multiple colors
I would recommend this to a friend