Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12804189
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality, Weight
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price, very light weight and great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Allison!
We are so glad to hear that you are enjoying your WH-CH520 headphones! We designed this model to be incredibly lightweight for all-day comfort without sacrificing that great Sony sound quality, so it’s wonderful to know we hit the mark for you.
It’s great to hear you’re finding such high value in them. Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Great value for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Comfortable, great battery life , great price too... Love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi baibokas1, We're glad that you like the sound, comfort, and battery life. Our WHCH520 allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them great sound can hear every beat . Great sound too I brought a few for my family members . They also loved them and were very happy with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, MARTHAR!
We’re so happy to hear you’re enjoying that crisp sound and catching every beat! It’s the ultimate compliment that you chose to buy several more for your family—we love knowing that the WH-CH520 is a hit with the whole crew.
Thank you for being such a loyal Sony fan!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality, Weight
Good product lightweight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super lightweight I am able to wear this while working out. Looks and feels nice. Beats beats
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NotSoAverageJoey,
Thank you for choosing Sony!
It's rewarding to hear that you're enjoying the lightweight feel and design of your WH-CH520 headphones. We're happy to know they're a great fit for your workouts and that you find them both comfortable and stylish. Thank you for sharing your feedback!
Best regards,
-Fred
- Pros mentioned:Connectivity, Sound quality
Sony - WH - CH520 SSG Bel (Ret.)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound system and easy to pair with any device via Bluetooth.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rlly good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good headphones for the price and being Bluetooth ofc don’t be expecting anything insane it’s a very simple design but the quality is definitely impressive for the price and the battery is crazy it’s insanely good like no joke good headphones for the price
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great prosuct!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long battery life and always connects easily to Bluetooth. Also, great sound! Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JFH1979,
Thanks for this fantastic five-stars review!
We're thrilled to hear you're enjoying the long battery life and easy Bluetooth connectivity of your WH-CH520 headphones. It's also great to know the sound quality is so great that you recommend these headphones!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Connectivity
The best priced and functional headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best, especially for the price! I use them everywhere, even in the shower under a shower cap! They connect and charge easily. They travel well to Europe! These are the only headphones I have purchased in the last ten years!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SylviaS!
It is most rewarding to hear that the WH-CH520 headphones have become such a big part of your daily routine and your travels! We love that they are easy for you to use and that they’ve made it all the way to Europe with you.
Thank you for putting your trust in Sony and happy 2026!
Warm regards,
Estefany
- Pros mentioned:Sound quality
Sony headphones quality bass
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones. Sony makes good quality products and this one doesn’t disappoint. Good bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Golffan85,
We are delighted to hear that your new WH-CH520 headphones are delivering the high-quality sound and bass you've come to expect from us!
It’s great to know they are hitting the mark for you. We take a lot of pride in packing that punchy, high-quality audio into such a lightweight and comfortable design.
If you ever find yourself looking to take that experience even further, you might want to check out our latest flagship model, the WH-1000XM6. It features our most advanced noise-canceling technology yet and an even more refined soundstage, perfect for when you want to fully immerse yourself in that deep bass without any outside distractions.
Thank you for trusting Sony for your listening needs!
Regards,
Dominick
- Pros mentioned:Connectivity, Sound quality
Cordless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of use and connectivity sound quality is pretty good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardM!
Thanks for your feedback! We are delighted to hear that the WH-CH520’s ease of use, connectivity, and sound quality are standing out for you.
This headphone model is built with user-friendly controls and reliable Bluetooth connection, delivering clear audio for your listening pleasure. Plus, it offers a lightweight design and impressive battery life to keep you going all day.
Thank you for choosing Sony!
Kind regards,
Estefany
- Pros mentioned:Comfort
Pretty good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great headphone. It is a little small when I first got it but when I stretched it for a while it fit my head perfectly. The buttons are easy to use and I can take phone calls with them. I've had one for 2 years before I broke it and needed to get a new one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user804872,
Thanks for the kind words! We’re happy the WH-CH520 fits you so well now and that you're finding the call quality helpful.
Losing a favorite pair of headphones is never fun, but we're honored you chose us again for your replacement.
Thanks for choosing Sony. Enjoy the holidays!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for myself about a year ago. Sound is good, battery life is excellent. There is a slight tinniness when using them for phone calls. But, I use it primarly when I'm at the gym so that's not a large begative. I liked these so much that I purchaesed a 2nd one as a secret Santa gift for a child at my church.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Noise reduction and flight satisfaction.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this products purposely to Use in air plane for long distance flights. It’s been very helpful and good . The sound quality is very excellent and noise reduction. The battery last for hours which gives maximum satisfaction thus fulfilling the reason I bought this product.
I would recommend this to a friend Great Value for the price point
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer over-the-ear headphones vs in-ear headphones based overall comfort and fit. I was drawn to the Sony-WH-CH520 headphones based on the reviews that indicated they fit well for smaller heads. I also shave my head which makes a snug fit even tougher to get when working out at the gym. The reviews were spot-on, these fit much tighter, they stay on tightly even when running on the treadmill or when using various types of fitness equipment. These are not sound canceling and the sound quality is not as good as my Bose sound cancelling set that costs over twice as much but if they don't stay on and constantly slip, it doesn't matter how good they are. The Sony app does allow you to adjust the sound equalizer to your personal preferences. For the price point, the SONY's sound great and they are very comfortable to wear.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect, very loud and good bass. Battery only needs charge every other day
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WaylonL,
Thank you for the fantastic review! We're thrilled to hear that you're enjoying the sound quality and impressive battery life of your WH-CH520 headphones. Your feedback is greatly appreciated.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are great. They barely need to be charged the battery is impeccable and they have noise cancellation. Price is reasonable too. Totally recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Shanyce
We are delighted to hear that you are enjoying your Sony WH-CH520! Designed to provide up to 50 hours of playback time on a full charge, which is quite impressive and suitable for extended use without frequent recharging. Also, They provide high-quality audio performance, suitable for listening to music and audio from various devices. Thank you for choosing Sony!
-DiegoV
- Pros mentioned:Comfort, Sound quality
great investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality is incredible. not noise canceling but they never claimed to be so its okay. the headphones are super sturdy and very comfortable for everyday, long periods of listening. also great for workouts, even running/cardio. you can download the app with the headphones to change the sound to have a clearer base or emphasize the vocals in a song.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clarissa,
Awesome! You've made a great choice! We are thrilled to know your satisfaction with the very comfortable fit design and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Battery life, Comfort
Highly recommend these headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get these for my new tablet along with them being easier for me to use when i work. Battery lasts super long and they're very comfortable
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
household
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.soft color, good sound, easy to use. batter can last long.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WEIMEIBestBuy!
Thanks so much for sharing your positive feedback about the WH-CH520 headphones. We're truly grateful you took the time to tell us about your experience.
We're delighted to hear you find the color subtle, the sound quality great and the overall experience simple.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Amazing headphones for the price..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on sale and wow, what amazing sounding headphones for the price. The battery life just keeps going, I dont think i've charged them once yet in the week i've owned them. You can actually tune the EQ with the Sony app as well which is great. These are worth 5 stars considering the price.. although if I had to ding these for anything, it would be the passive noise isolation is pretty bad and they clamp on your ears slightly too much for my liking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diversion,
Thank you for the review. We're glad to hear that you like the sound quality, price point and battery performance of the headphones. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!
-David