Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12804189
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Excellent headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cheaper headphones, great sound and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .hank you for the excellent review, RaspyLemon!
We are so happy to hear that you find the WH-CH520 to be great, affordable headphones. We designed them to deliver excellent sound quality and be comfortable for long listening sessions, and it's truly rewarding to know we've succeeded.
We appreciate you choosing Sony and hope you continue to enjoy your listening experience!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Love them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and comfortable fit! For a very reasonable price
I would recommend this to a friend - Pros mentioned:Battery life
10/10 !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its actually really good headphones I have no complaints ! Super easy to pair when you download the app ! Volume is good and if you have small ears these will work great for you!! I think I've only charged them one since I got them! The battery last a really long time !
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic review, user822024!
We are absolutely thrilled to hear you think the WH-CH520 headphones are "really good" and you have no complaints! It's great to know that the combination of easy pairing (especially with the app), good volume, and a comfortable fit for small ears makes them a winner for you.
We are particularly happy to hear about the battery life—it's rewarding to know you've only charged them once! We designed them for excellent endurance, so your feedback on the battery lasting a really long time is wonderful to hear.
Enjoy your listening experience and thanks for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Pleasantly surprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! I bought them for the gym but the phone quality is amazing as well. When my phone switched from my car's Bluetooth to the headphones, my husband said he couldn't even notice the difference! Glad I didn't buy expensive ones. The color (cappuccino/beige) is pretty cool too. Five Stars.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Best workout headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap enough to not worry about throwing them in a gym bag and they actually have good sound quality. Im no audiophine but i do own a few high end iems and headphones with a dac amp setup and they have a good sound. Also i dont sweat as much with them on begaise they are on ear not over hear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Asam,
Amazing! We are so happy to know your satisfaction with the incredible sound quality of the Sony WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great pair of headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphones for the price when compared to more expensive options such as Beats. Sony quality is unmatched,
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Isaac!
We are thrilled to hear that you are enjoying your WH-CH520! It is great to know that the sound quality is standing out for you, especially when compared to other premium brands. We take a lot of pride in delivering that unmatched Sony quality and performance at every price point.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Connectivity
Comfortable and sounds great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a crazy audio guy but to me these headphones are great for thier value. They are comfortable to wear but can start to slightly hurt after extended usr if not set comfortably. They were wasy to connect to all my devuces with no issues. If you are looking for a good set of headphones on a budget I would definitely consider these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wilson,
Thanks for commenting! We are thrilled to know your satisfaction with the amazing sound quality, very comfortable fit design, great Bluetooth connectivity, and affordable price of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
A good buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the first headphones I have used in decades and I was totally impressed when I first connected to my TV. The sounds were zipping around in my head. It's too bad though that the entertainment I watch on television doesn’t really use the sound technology to fully appreciate them. I do use them to workout though and they're excellent for that. I do wish they were a little louder though (I love loudness) but it's probably better for me that they aren't louder. I really haven't messed with the app so maybe that could help with the volume. Despite me wishing they were louder they're actually good enough. The bass is excellent and is probably my favorite feature. I personally don't think they could be beat for the price but it's just my opinion. They are definitely worth it and i'm happy with my purchase....
I would recommend this to a friend - Pros mentioned:Battery life
Just what I needed............
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to find a replace to my old AirPods. I wanted to try something over the ears. After researching the product specs, I decided to check out these headphones. Not only was it affordable but have a great battery life (50hrs!). It was easy to setup and use. I have not been disappointed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JAMES!
It is truly wonderful to know that you're so happy with the WH-CH520 headphones. We really appreciate you giving our product a try, especially as a replacement for your previous earbuds.
We designed the WH-CH520 to be a great everyday headphone, so it's awesome that you find it easy to set up and use. The long-lasting battery is a favorite feature, and the headphones also have a built-in microphone for clear calls and a comfortable lightweight design, which makes them perfect for all-day listening.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Nice little addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. These were purchased for my daughter to have something to listen to her ebooks as she roams around the house. Not recommended for gaming or noise cancelling but for great for normal music and ereader lovers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasMcvicker,
We are really happy to hear that the WH-CH520 is the perfect companion for your daughter’s e-books and music as she moves around the house. We designed these headphones to be ultra-lightweight and comfortable for long sessions, with a battery life of up to 50 hours so she can keep listening without frequent charging. While this model focuses on high-quality audio through our DSEE™ technology rather than active noise cancellation, we are thrilled it provides the clarity and reliability needed for her favorite stories.
Thank you for making Sony part of your family’s daily listening.
Best regards,
Dominick
Headphone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one is one of my favorite, it’s affordable and work well specially when at the gym . Actually bought another one great color
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gracie!
Thanks for your feedback! It is fantastic to know that you’re having such a great experience with the WH-CH520 headphones.
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
- Pros mentioned:Comfort
Sony headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable and are perfect for flying, listening to music wherever, and talking on the phone. They are light and outside noise is not heard.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Apostolos!
Thank you for sharing your experience with the WH-CH520 headphones. We are thrilled to hear that their comfort and noise isolation have enhanced your travel and daily activities!
We appreciate you choosing Sony!
Warm regards,
Estefany
Good gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these and gave them to my little sister. She loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SHAQUISR,
We are pleased to learn that your little sister is loving her new WH-CH520 headphones!
It is wonderful that you chose Sony for such a thoughtful gift. This model is perfect for daily use, offering a fantastic blend of comfort and impressive battery life that makes it a reliable companion for any young music lover.
If you are ever looking to treat yourself to a pair as well, you might be interested in our newest flagship, the WH-1000XM6. It offers the next level of audio immersion with industry-leading noise cancellation—perfect for when you want to tune out the world and enjoy your own music in peace.
Thank you for making Sony part of your family's listening experience!
Regards,
Dominick
- Pros mentioned:Sound quality
phones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phones. Good price. Good quality. Nice sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidA,
We're happy to hear you're enjoying the sound and quality of your new headphones! It's great to know they were a good value for you.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Good sound and comfy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I primarily use these to watch shows on my tablet at night in bed while not distrubing the wife. So far the sound is more than good enough for my use. Normally I prefer over ear style headphones, but these are comfortable and lightweight, they dont hurt my ears at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dukey,
Amazing! We are so happy to know your satisfaction with the incredible sound quality and very comfortable fit design of the WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Comfort, Sound quality
Great buy very affordable and nice qaulity.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for school and they are very durable ive dropped them multiple times. I was suprised that they are still in great condition. very good sound quality. Perfect for girfts and just for yourself.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality. And noise reduction is great and great battery life
I would recommend this to a friend - Pros mentioned:Comfort
Perfect and cost effective gift for teens
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I had Beats headphone and it started leaking sound , wanted something cheap and durable. This is a good buy for the price and features this model has I offer. Got a couple more as gifts for my nephew and niece as well. They love it . Great gift for Teens
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bbybuyer,
Thank you so much for your purchase! We're really glad we were able to give you a great deal. This is definitely a great gift for your niece and nephew. Nice to know they love their new WHCH520 headphones. Your satisfaction with our product is greatly appreciated. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Great value for the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have worked great so far for me. I haven’t had any issues with connecting it to my iPhone and the battery life is awesome! I have had them for several weeks now and I think I have only charged them twice and that was just to top it off. The sound quality is good for what it is, so I think overall it is a great budget set of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RachelD,
Fabulous! We are truly delighted to hear your satisfaction with the superb performance of our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Battery life, Comfort, Sound quality
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is decent. Comfortable, and battery lasts a long time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Amazing! We are extremely pleased to know your satisfaction with the very comfortable fit design, long-lasting battery life, and exceptional sound quality of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo