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Customer Ratings & Reviews

$65.99
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Customer reviews

Rating 4.6 out of 5 stars with 2456 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,456 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wireless headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, wifi, built-in microphone, soft feel to my ears, for the price the sound is great , this is a good product and it a long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, great Quality battery life last a long highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MelissaW,

      Thank you for choosing Sony!

      It's a truly pleasure to hear that you’re enjoying your WH-CH520 headphones and that the quality and long-lasting battery life have made a great impression. It means a lot to us that you highly recommend them. Enjoy your music!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I think theyre really good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have really good sound but they sometimes hurt my ears. I mainly use them at school and daily life i wouldnt recommend them for working out though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christina,

      We are pleased to learn that you are enjoying the high-quality sound of your WH-CH520 headphones during your school day and daily life. While we designed these to be a lightweight on-ear option for everyday listening, we appreciate your honest feedback regarding the fit during longer sessions and more active use like working out. Your insights help us as we continue to refine the comfort of our designs for all types of listeners.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    My take on the Sony WH-CH520

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-CH520 are a great pair of headphones for traveling or going to the gym. I typically just throw them in my backpack and carry them wherever I go. Audio quality wise, I think they are fine ( I got them on sale for around $30). They're definitely not audiophile level, but for the price, they have a deep, warm and punchy bass response, without drowning the mids, like vocals. They could absolutely work on tuning the higher frequencies, as the high end can come off a bit sharp in some tracks. It can be bit ear piercing without much shimmer to the high notes (I mainly listen to EDM music). Other than that the battery life of these headphones is amazing. I've used them for a whole week of gym sessions and at the end of the week they still had over 50% battery life remaining. For this price point, you can't ask for everything, but Sony sure has delivered a great overall package!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice product with low budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound qualityis good and headset was comfortable with low budget

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your thoughtful review, RajeshAllam! We're thrilled to hear that you find the sound quality and comfort of the WH-CH520 headset impressive, especially considering the value it offers at a budget-friendly price.

      The WH-CH520 is designed to provide clear sound and a comfortable fit, making it ideal for extended listening sessions, whether you’re working or enjoying music on the go. If you have any further feedback or questions, please feel free to share.

      Thank you once again for your support and choosing us!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good headphones and the sound is amazing you sho but these there perfect for every day live and the battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last long without charging about 3 days and sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound sturdy and quiet. Long battery life charge 1x every 2 weeks

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My headphone experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones were great sound quality is just amazing, and hour long battery lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great fit! Comfortable as well and is perfect for working out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TLee,

      Thank you for your fantastic feedback on the WHCH520! We are truly honored to know that you find the quality, fit, and comfort perfect for your workout sessions. Your experience inspires us to keep providing top-notch products. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great value for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones! Quality sound for the price. Great Bluetooth function used for multiple devices. Charge lasts for days! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome headphones. I needed a certain price range. The sound is good. They fit well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Great purchase, It is a little bit smaller/thinner than shown in photos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Haley!
      Thank you so much for the feedback and for sharing your thoughts on your new gear.

      It brings us great joy to hear that you are happy with your WH-CH520 purchase! We really appreciate your note about the size and thickness; hearing how they look and feel in person helps us out a lot.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My kid loves them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have something of this quality for this price. I got them for my kid because I had to replace a more expensive option and they can't tell the difference.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephJ,

      We couldn't be happier to hear that the WH-CH520 is delivering such impressive quality for your family. We specifically integrated our Digital Sound Enhancement Engine (DSEE™) to ensure that listeners enjoy a rich, high-quality audio experience that rivals more expensive models. It is fantastic to know that your child is enjoying the sound so much and that we could provide a high-performance solution that fits your budget perfectly.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Sony has done it again !

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I purchased these headphones betore i traceled Europe for a month. The sound quality is AMAZING and the battery life is awesome. For reference , i bought them a week before my trip and I didnt have to charge them until the end of my trip.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marcus,

      Fantastic! We are extremely pleased to know your satisfaction with the incredible sound quality, long-lasting battery life, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Love the quality,it has all you need for school.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this product. Alll you need for back to school in 1. The Sony Brand is the best brand we have ever use. I’ll buy more for my other kiddos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BLANCAM,

      We are thrilled to hear that our headphones are a hit for your back-to-school season and that you plan to buy more for your other kiddos. Hearing that you consider Sony to be the best brand you have ever used is incredibly rewarding for our team, and we are so glad we can provide everything you need in one package.

      Thank you for trusting Sony to keep your family connected and ready for the school year.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headset at Excellent Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my special needs daughter who loves to listen to her music, her favorite music - morning, noon, night, at midnight, and hours in between. Usually one of three of her favorite songs, repeatedly, and as all of us in her family support her in her musical inclinations, this headset looked like it would work well for our favorite audiophile. Most headsets that I have purchased in the past have been child-sized, as many of the adult versions would not fit her head well. The cushions on the ears are very soft and thus far, she has worn and respected the headset well (meaning she hasn’t worn them for a short period of time and taken them off and tossed them somewhere). These are Bluetooth and connect easily to her iPad. I did have to download the Sony app onto her iPad, but I’m not sure if I really needed to do so for what purpose this headphone serves (no microphone used).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sunni1Ib,

      That's awesome! You've made a great choice! We are thrilled to know that your daughter is having an enjoyable listening experience with our WH-CH520. We are also grateful to know your satisfaction with the exceptional sound quality, reasonable price, very comfortable fit design, reliable & stable Bluetooth connectivity, and superb performance of these Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good sounding quality wireless headphones from Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShannonC,

      We are happy to hear that you are enjoying the sound quality of your new wireless headphones!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    honest review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the audio is very good but after 4 months one side does not work I tried calling Sony company but did not answer I really loved them but I was hopping to get another ones but I still use them like than and by the way the battery life is amazing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST HEADPHONES EVER!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these 3 years ago and they still work great! Sound is amazing and its so clear!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anthony,

      We are very glad to hear that your WH-CH520 headphones are still performing so brilliantly after three years! It is fantastic to know that you are continuing to enjoy that amazing, clear sound quality day after day. We take great pride in the durability of our products, and your experience is a wonderful testament to that.

      Thank you for being a loyal member of the Sony family for all these years.

      Regards,
      Dominick sony-global