Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12804189
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lasts FOREVER. Very comfy. These were a trial run to see if I liked the style enough to get nicer headphones. But I think I’ll be sticking to these.
I would recommend this to a friend Headphones, wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DONALDM!
Thanks for the feedback! It's a pleasure to know that your WH-CH520 headphones are working as expected!
While these work well, you’ll love the WH-1000XM6, XM5, or WH-ULT900N if you want our top features. They offer a truly premium listening experience.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Connectivity
Still working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for a little over a year, and they are still going strong. I like that an update allowed the headphones to be connected to other devices without needing to disconnect from another device.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cmp25!
It is immensely pleased to hear that your WH-CH520 headphones are still performing so well after a year.
We appreciate your feedback on the multipoint connection feature, which is designed to make switching between devices effortless so you can keep listening to your music or take calls without any interruptions. We're so glad you're finding it useful.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Best headphones yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. They came right in time. Noise canceling is best for my job. Thank you
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrittanyS,
It is most rewarding to hear that your new headphones arrived exactly when you needed them! We are delighted that the secure, comfortable fit is providing the isolation you need to stay focused and productive at your job. It is wonderful to know that the WH-CH520 is delivering the high-quality sound and reliability that helps your workday go by smoothly.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:ComfortCons mentioned:Volume
It is a comfortable headset but it has a very low
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a comfortable headset but it has a very low volume
I would recommend this to a friend Chic and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the packaging it's very secure and made it seem so VIP. I really like the sleek and simple design as well, perfect for anything I use it for. I'm obsessed with the color and the price as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrsKARSalas,
Thank you for the wonderful 5-star review! We're so glad to hear that you love the packaging, sleek design, and color of your WH-CH520 headphones. It's great to know that the headphones are perfect for all your needs and that you're happy with the price. We truly appreciate your feedback and are thrilled to have you as a customer!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Comfort
Sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them very much,very comfortable, last long which is great. And the headphones dont make my head look big cause most of my old headphones make my head look big
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Noel,
Fantastic! We are so happy to know that you like our WH-CH520. We are also thrilled to hear your satisfaction with its very comfortable fit & stylish design and long-lasting battery life. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
awesome headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful head phones for my grand daughter. She really enjoys being able to watch her movies and not disturb others
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donna!
Thank you for sharing this lovely feedback about the WH-CH520 headphones.
It is truly wonderful to know that your granddaughter is enjoying the headphones and can watch her movies without disturbing anyone.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Besr bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My WH series headphones broke and i needed something in a hurry. For the price these are INCREDIBLE’. Battery life is amazong and sound quality is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankB,
It is unfortunate to know what happened to your WH series headphones. On the other hand, we are thrilled that you find the WH-CH520 as a perfect replacement unit and that you are satisfied with its incredible sound quality, long-lasting battery life, and reasonable price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for trusting Sony!
- Romeo
- Pros mentioned:ComfortCons mentioned:Volume
Honest Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. I wish I could turn them Up a little louder. But they are perfect to wear when I’m working out
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great Sound Great Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Sony headphones Fits just right on my head Not to expensive Long lasting battery Great sound I wanted to buy another one for my daughter but the price went up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YvetteH,
Amazing! We are extremely pleased to hear that you love your WH-CH520. We are also delighted to know your satisfaction with the very comfortable fit design, reasonable price, long-lasting battery life, and superb sound quality of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Battery life, Sound quality
Product worth every penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound base and excellent battery life. Material is good and not heavy.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony headphones review
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Base and treble on these headphones is great for the price point.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Somy Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are perfect value for the price I paid. Great sound and not too bulky. Battery life is amazing. Long lasting and quick charging
I would recommend this to a friend - Pros mentioned:Battery life
Incredible for value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these so much. They're easy to set up and battery lasts.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, EBow!
We are so happy to hear that your WH-CH520 headphones were easy to set up and that the battery life is meeting your needs. Delivering a seamless experience and long-lasting power is what we aim for!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Great price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, the sound quality is great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SHANEIQUAW,
We are immensely pleased to hear that you are enjoying your WH-CH520 headphones and that the sound quality is great. It is fantastic to know that the crisp audio helps bring your favorite music to life, especially when paired with the convenience of all-day listening and the comfortable, lightweight design built for your everyday routine.
We really appreciate you being part of the Sony family.
Regards,
Dominick
- Pros mentioned:Sound quality
Sony Earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good , solid earphones. I was able to catch on sale so i bought a pair for my home and office.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, tvguy!
We’re glad you were able to grab two pairs of the WH-CH520 while they were on sale. It sounds like you’ve got a solid setup for both home and the office! We're happy to hear they’re providing the reliable experience you were looking for.
Thanks for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great low end deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the price. My daughter loves to listen to her music and movies with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulA,
It’s rewarding to hear that your daughter is enjoying her new headphones for both her music and movies! It is wonderful to know that the clear sound quality and the impressive battery life of up to 50 hours are providing her with hours of uninterrupted entertainment. We are also glad she can benefit from the lightweight design and swivel earcups, which make them comfortable for her to wear during long movie marathons or listening sessions.
Thank you for making Sony part of your home entertainment.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Perfect for Daily users.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Pair of headphones, I would recommend buying them for comfort and Boise quality. Super easy too use and can wear them for hours without issues.
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great product works really good loud can’t hear anything
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MitchM!
Thanks for taking the time to leave us a review! We are thrilled to hear that your WH-CH520 is working so well for you and providing that loud, immersive sound you’re looking for. It’s awesome to know they are doing the job!
Thank you for selecting Sony headphones!
Warm regards,
Estefany