Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12804189
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort
Great low end headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great for these at the time. The battery life is awesome and the fit feels very comfortable for extended use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CodeyW,
Amazing! We are thrilled to know your satisfaction with the very comfortable fit design, long-lasting battery life, and reasonable price of the WH-CH520.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Great head phones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves these head phone. this is her second pair and only want these ones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kathryn,
We’re happy to hear your daughter loves the WH-CH520 headphones so much that she chose them again.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Solid headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bt noise cancelling headphones I've purchased. Ear fatigue was minimal.
I would recommend this to a friend Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, cheap wireless headphones. So far so good. Used it for a few weeks now with no issues.
I would recommend this to a friendhm...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly they're not as pink as shown in the picture, which is far past misleading they're more of a light purple... they work like headphones though so !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mommylovesu,
Thanks for the feedback on the WH-CH520! We’re really sorry the color wasn't what you expected based on the photos, but we're glad to hear they are at least working well for you.
Thanks for considering Sony and sharing your thoughts.
Warm regards,
Estefany
- Pros mentioned:Comfort
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy them. Very reliable and comfortable. Charges fast and compatible with various devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Madden,
It is most rewarding to hear that you are enjoying the Sony WH-CH520 headphones!
We designed them to be reliable, comfortable for long listening sessions, and highly versatile across various devices, so we are thrilled that those core qualities are making your experience so positive.
Thank you for choosing Sony and for sharing your review!
Regards,
Dominick
- Pros mentioned:Weight
Fits perfectly.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy, the connection to my phone was strenght forward, it fits perfect on my ears and very light.
I would recommend this to a friendBrand response from SonyListens
Posted .That;s wonderful, Ronny! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for the perfect star review and for choosing Sony! - Craig
- Pros mentioned:Comfort
Sony On-ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best for college. I use them on campus so I can hear my music as well as other people around me. really confy on-ears
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great sound and great quality!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how they feel on my ears. They are really comfortable and the sound is perfect!! I definitely would recommend it!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NadiaM, Great! We're pleased to hear that you are enjoying the sound quality and comfort. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and very comfortable. The headphones were easy to connect and to use.
I would recommend this to a friend - Pros mentioned:Battery life
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headset lasts for days before needing charge. Takes about 2 hours to charge. Very loud. Only reason I had to buy a second one is because I accidentaly broke mine but they they still worked when I trashed them. Best headset ive ever had.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is easy to pair and works great. Like the sound it produces and the quality of Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryW,
We are so glad to hear that you are enjoying the easy pairing and great sound quality of your WH-CH520 headphones! It’s wonderful to know that the "Cappuccino" finish and our signature Sony audio quality are meeting your expectations.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Sony wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greate.product. good sound quality and noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, MadhusudhanK!
We’re so glad to hear you're enjoying the sound quality and the fit of your WH-CH520. It’s great to know they are providing a solid listening experience for you!
Thanks for being part of the Sony family.
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
GREAT HEADPHONES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the price! I purchased to listen to music on my phone. It works great!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has good sound, comfortable, and has great charging speed.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great budget headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headsets, sound quality is better than a JBL pair I had. Decent battery life. Good value for the money so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ncalero, Awesome! We're truly happy to hear you're having an enjoyable experience with your new WH-CH520 Headphones! We're also grateful to hear your purchase went well and you like the superb sound quality and long-lasting batter life of the headphones. It sounds like we hit the mark with the WH-CH520! Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase and for the 5-star rating! -Jess
Sony headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good color there’s Sony headphones I would recommend and they’re flexibility to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DORIST,
We are so glad to hear that you love the classic black color and the flexible usability of your WH-CH520 headphones! We appreciate you taking the time to share your recommendation with others, and we are thrilled that they are fitting so seamlessly into your daily routine.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
joyful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderous, joyful, versatile, excellent sound provided
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wyatt!
Thanks so much for leaving such a kind review.
It is truly wonderful to know that you are finding the WH-CH520 so versatile and that the sound quality is working out so well for you. We love hearing how much joy they bring to your daily listening!
We appreciate you choosing Sony and happy 2026!
Best regards,
Estefany
- Pros mentioned:Sound quality
Good Headphones for a nice price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, audio quality is nice, light weight and easy to carry around, also its a good price overall a very good product
I would recommend this to a friend Upgrade from 510
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headband on my Sony 510 finally gave out after years and years. New version is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NetworkGuy,
Thank you for considering Sony products.
We sincerely apologize for the inconvenience caused by the headband on your WHCH510 headphones giving out after years of use. We're glad to hear that you are enjoying the new WHCH520 headphones. For an enhanced listening journey, we invite you to explore our latest models like the WH-1000XM5 and WH-1000XM6 at https://electronics.sony.com/. We appreciate your enthusiasm and hope your music continues to bring you joy.
Best regards,
-Fred