Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12804189
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter has been wanting the new Apple headphones. Meanwhile, we got these bc they had good reviews. She was surprised by how much she likes them and has told me several times they are good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, KelliB,
Thank you for the review and the 5-stars rating! We are honored to hear how much your daughter is loving her Sony Headphones! With top-technology battery, lasting up to 50 hours, and amazing Sound quality, we are sure she'll enjoy her favorite songs greatly!
Thank you for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Battery life, Sound quality
Music listener
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, holds a long charge. And blocks out outside noise. My 14yr old son.
I would recommend this to a friend - Pros mentioned:Battery life
WCH250
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable and very good quality. The battery life is exceptional. Would highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesbZ!
Thanks for reaching out and sharing your feedback about the WH-CH520 headphones.
It is fantastic to know that you find the headphones affordable and of very good quality, and that you consider the battery life exceptional! We truly appreciate you recommending them to others.
Thanks for selecting Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, great sound what else can i say get you one
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JavierG,
We are beyond pleased to hear that you are loving your new headphones and that the sound quality has made such a great impression. We truly appreciate the recommendation and your enthusiasm for the WH-CH520.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, just wish they weren’t as flimsy but the audio is good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarthaG,
We are immensely pleased to hear that you are enjoying the audio quality of your new WH-CH520 headphones! While these are designed with a lightweight profile for long-listening comfort, we truly appreciate your feedback regarding the build. Your input helps us as we continue to refine the perfect balance of portability and durability.
Thank you for making Sony part of your daily soundtrack.
Regards,
Dominick
- Pros mentioned:Sound quality
My pink babies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great I love them. Easy to use and the sound is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, ChristinaA!
We are so glad to hear that you are loving your new WH-CH520 headphones! It’s great to know that you're finding them easy to use and that the sound quality is delivering exactly what you need.
With up to 50 hours of battery life, we hope they stay powered up for all your favorite playlists and podcasts. Don't forget, you can use the Sony | Headphones Connect app to customize that great sound even further with the equalizer settings!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Workout Excellence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones put me in my workzone. These are perfect for workouts.
I would recommend this to a friend - Pros mentioned:Sound quality
Definitely recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband absolutely loves these. The sound is very clear. Definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tarra!
Thank you so much for taking the time to share your review of the WH-CH520 headphones! It brings us great joy to hear that your husband absolutely loves them and finds the sound quality to be very clear.
We're thrilled that the WH-CH520 has been a fantastic fit for him!
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Sweet Deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up, and sounds great! I use them at the gym and are very comfortable. Can’t beat the price!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lauri,
Fantastic! We are truly delighted to know your satisfaction with the incredible sound quality, very comfortable fit design, reasonable price, and ease of setup of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Comfort, Sound quality
10/10 recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, super comfortable, and good bass. 10/10
I would recommend this to a friend - Pros mentioned:Sound quality
Great budget headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid headphones for the price. I like how light they feel. The sound quality is what you expect for the price, but they headphones look great considering the cost. The microphone on calls seems to be a big upgrade from even the xm5. I also ordered the Sony 720n, which has noise cancelling.
I would recommend this to a friend - Pros mentioned:Sound quality
Connection sometimes faulty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's difficult to pair with a second device, but after a little work you can do it. Great sound, works for basic tasks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SARAI!
We are really happy to hear that you’re enjoying the WH-CH520’s sound and everyday performance.
For connecting to a second device, we recommend first clearing the Bluetooth pairing list on your headphones and then placing them back into pairing mode by holding the power button until the indicator starts flashing.
From there, connect to the new device through its Bluetooth settings. This usually makes switching smoother and once paired, the headphones should reconnect more easily.
For more details, please see this link. We've included extra information there that you might find useful. https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776851.html
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Early Impression
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am quite impressed with these headphones so far for the price. Sound quality is good and they are comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MajorPain, Awesome! Choosing these headphones will definitely be worth it! We are extremely pleased to hear you are enjoying the wonderful features, especially the exceptional comfort and amazing sound quality of your WH-CH520 headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you so much for your purchase and for giving the product a perfect rating! -Jess
- Pros mentioned:Comfort, Sound quality
Great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, very comfortabl, easy to pair and a great price! My granddaughter loves it! She doest leave home without it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mahealani,
Fabulous! We are so happy to know that you are well-pleased with the exceptional performance and reasonable price of the WH-CH520 headphones. We are also delighted to hear that your granddaughter loves it so much!
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for the perfect star review with the WH-CH520 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality, Weight
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are light, can be paired with any Bluetooth device and the sound quality is great.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. They are comfortable to wear for long periods and sound is good.
I would recommend this to a friend - Pros mentioned:Sound quality
Great use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone quality is great and sound is incredible
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, RodolfoC!
We are so happy to hear that you are enjoying your WH-CH520 headphones. It is wonderful to know that both the build quality and the incredible sound are meeting your expectations. We designed these to provide a premium listening experience in a comfortable, everyday design, and we’re delighted that you’re loving them.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound.Very light & easy to enjoy. Product is very rewarding.Music plays very well .I would recommend this product to someone .Great price also Very affordable
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Great headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good design great battery life, comfortable to wear for long periods. No cons
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Strong Bluetooth Connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a great battery life and easy to connect Bluetooth, providing more than adequate sound quality for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkM, Thank you for the amazing review! We're delighted to hear that you like the long battery life, easy Bluetooth pairing, and excellent sound quality of the WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam