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Customer Ratings & Reviews

$65.99
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Customer reviews

Rating 4.6 out of 5 stars with 2459 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,459 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good sound, good performance of battery, and smooth way to connect it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Clear & Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are light and very comfortable. The sound quality it excellent

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great product is comfortable and has been completely effective since purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ColbyF!
      Thank you so much for your feedback! We are really happy to hear that the WH-CH520 is working great for you and that you find it comfortable and effective.

      This model is designed with lightweight materials and offers up to 35 hours of battery life, so you can enjoy your music, calls or podcasts for longer without discomfort or interruption.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and provides excellent sound. Comfortable to wear for an extended time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! I just these for work and the quality is just as good as a higher priced set. The charge lasts too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregTV, That's great! We're glad to hear that you are happy with this WH-CH520 Wireless Headphones. You can enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable, nice battery and easy to use...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      Fantastic! We are so grateful to hear your satisfaction with the very comfortable fit design, ease of use, and long-lasting battery life of the WH-CH520 Wireless Headphones.

      Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones. Best purchase ever! I am so glad I got them and I love the easy connection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LissetteA!
      Thanks so much for taking the time to share your feedback about your WH-CH520 headphones.
      We are really happy to hear that they were such a fantastic purchase for you and that you appreciate the easy connection.

      It's great that you've noticed the easy connection, which is thanks to our Fast Pair and Multi-point Connection features, letting you pair with your Android device instantly and connect to two devices at once.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    they are very comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and also have a very professional sound of good quality. Highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daniel,

      Fantastic! We are extremely pleased to hear your satisfaction with the very comfortable fit design and exceptional sound quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones aren't bad for the price I paid. They don't get too loud, which I don't mind because I value my hearing. They look sleek, and they do the job. The connection is stable, which is a huge plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is very good, and it is affordable. They also have a long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfy and the beats of the music are good I use this headphones all day.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Clutch value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good last minute buy before a trip. Could be a little louder but the price isn’t bad and I’ve had them over a year.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Drone!

      We are pleased to hear that your WH-CH520 headphones have been a reliable companion for your travels and have served you well for over a year! We're glad they made a great last-minute purchase.

      We also appreciate your constructive comment regarding the volume level. We are constantly reviewing user feedback for potential product improvements and understand that personal listening preferences vary.

      Thank you again for choosing Sony, and safe travels! Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average to below average headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in sale for 38 dollars and I still don't think they're worth that much. Multiple stores were selling them for this price with the original price being 69 dollars. Makes me think no one was willing to buy them at that price. They're absolutely average headphones. I didn't like the button controls. Sound was fine. I returned them and will spring for the next class up of headphones instead in the future. I wouldn't recommend these but as long as you go in knowing they're standard Bluetooth headphones they're fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones, the sound us much better than my other wireless headphones, but if you wear glasses they do squeeze your ears a little.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, solid sound quality and good volume control.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Avon,

      Thank you for your 5-star review! We are thrilled to hear that you are enjoying the solid sound quality and the volume control features of your Sony WHCH520 headphones. We strive to offer a great listening experience, and your feedback confirms we are succeeding!

      Thank you for choosing Sony.

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for kids!!! Too small for adults

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones originally for myself, but these were too small for me so i gave it to my son who needed a decent pair. He loved them so much. Mainly because his favorite superhero is Miles Morales (Spider-Man). He wears Sony headphones so know he is just like him. Bought a second pair for my oldest and he loves them too. Highly recommend for kids since they are for smaller heads.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    GOOD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COMFORTABLE, GOOD SOUNDING EARPHONES. IF YOU HAVE A SMALL HEAD, PROBABLY NOT FOR YOU. THEY SLIDE AROUND ON MY HEAD WHEN WORKING OUT.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphone. Quality material, Quality sound and good battery life. 100% recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinM, Thank you for your awesome review! We are so glad to hear that you are enjoying your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My first SONY headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting headphones for a very long time and was thinking bout buying the beats headphones but wanted a lower price headphones that has the same quality as the beats headphones. A good friend told me SONY headphones are the best so I decided to give it a try! I love them I use them all the time. Good Quality headphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! Comfortable on the ears and fits my big head. I highly recommend these headphones!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshleyB,

      Thank you for the purchase! We're glad to hear that you like the sound quality and comfortable design of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -David Sony_US