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Customer Ratings & Reviews

$65.99
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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2459 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,459 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and easy to use! Would definitely purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great price. Bass pretty good. Connectivity good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Geed,

      Fantastic! We are very happy to know your satisfaction with the incredible sound quality, reasonable price, and stable & reliable Bluetooth connectivity of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and at a distance. Battery life is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jakshaq, We are glad that you like the sound quality and battery life of your Sony headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Headphone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clean sound, decent bass, light weight and foldable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    A little disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built well but hurt my ears. I have small ears but these were not big enough to encase them. They sat on top of my ears and after awhile begun to hurt. They also don't get loud enough to use while mowing my yard and that's why I bought them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jennibop,

      We regret to hear that you are not completely satisfied with the headphones. For optimum fit and comfort, make sure that you are wearing the headphones properly. You can also adjust the headband depending on your head shape. You may find these links helpful:

      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00015243

      Sound quality and volume may vary depending on the source content. You do have the option to adjust the equalizer and CLEAR BASS settings of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. For more information, please refer to this link:

      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best midrange headset I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great the audio quality is good for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryC, thank you for your review! It is fantastic to know that the WH-CH520 is delivering great performance and solid audio quality for you.

      This model is crafted to provide clear, balanced sound along with comfortable wear and a strong wireless connection. Plus, its battery life ensures you can enjoy your music without frequent interruptions.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality for only 40 dollars. Comfortable too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewB, Amazing! We're glad that you like the sound quality and comfort. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent purchasing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life. Easy rechargeable, adjustable and good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CesarC, Awesome! We are so glad to hear that you are happy with your new headphones! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound quality. The look is also amazingly beautiful. Enjoying the music as well as during the work in office while i have to attend meetings and other discussions with my team.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great quality great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with noise cancellation and Sony for the price amazing good quality no need to buy more expensive ones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Pablo,

      Thank you for choosing Sony!

      We're thrilled to hear that you are enjoying the WH-CH520 headphones and their impressive passive noise-cancellation feature. It's fantastic to know that you find them to be an excellent value. Your experience motivates us to continue delivering high-quality products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these headphones for my sixth grader for school. He absolutely loves the color which is why he initially chose them.But the reviews have been pretty good.And so far, he has had no issues with them and said that they run absolutely perfect.And he's also had quite a few people.Tell him how nice they are, which also is a plus when you are in sixth grade lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 headphones for my granddaughters and they love them. Great quality and clear sound definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good, Affordable Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great and have excellent battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Derek,
      Awesome! We're glad you like the great sound and excellent battery life of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Better than I expected! Very close to Beats for less than half the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuzB!
      It is fantastic to know that your Sony WH-CH520 headphones are working so well!

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    sony wh-ch520 headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable. fit well don't slip. very happy with product!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GGJohnson,

      Fabulous! We are extremely pleased to know that you're very happy with the comfortable fit design and superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Samsung headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality battery life is great I would strongly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsmaelR,

      Thanks for commenting! We are so happy to know your satisfaction with the exceptional sound quality and long-lasting battery life of our WH-CH520.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them as a gift but I received them and they seem to be great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish my phone held a charge like these headphones do. Over 40 hours of use and still 70% charged.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenJen,

      Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, you will be able to enjoy listening to your favorite tunes for a prolonged time!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound quality. This is second pair we bought!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Madhukar,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you’re enjoying the great sound quality of your second pair of WHCH520 headphones! Your continued support means a lot to us, and we're grateful to be part of your listening experience.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality. been using it everyday. been great,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Svenskey,


      We are delighted to hear you are enjoying the great sound quality and finding the WH-CH520 a great fit for your everyday listening! That's fantastic.

      Thanks for choosing Sony. Best regards, Eliab sony-global