Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$65.99
Save $2.01
The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2459 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,459 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    THIS IS THE BEST HEADPHONES

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphone I ever had. Sadly I has to return it because someone broke it by accident. Being someone who plays basketball daily, this is the best option you could pick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price better then most great battery use at the gym always charged

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexanderL,

      It makes us really happy to hear that the Sony WH-CH520 is performing so well for your gym sessions.

      Knowing that the battery life keeps up with your active lifestyle is fantastic, as we designed these to be a reliable and high-value companion for daily workouts. If you ever find yourself looking to upgrade your fitness experience even further, you might enjoy exploring our flagship WH-1000XM6 model. It features our most advanced noise cancellation yet, which is perfect for blocking out loud gym music so you can focus entirely on your own playlist.

      Thank you for trusting Sony to power your fitness journey.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Adjustable

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit really well and I like that they're adjustable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to set it up. Crystal clear sound. I am 100% satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid headphones for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an inexpensive set of headphones these work well and sound good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound not enough bass would only use for movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TiffanyC, Thank you for the feedback on your experience with your WH-CH520. While we're glad you like the great sound quality, we regret to hear that the bass level did not live up to your expectations. If the sound or bass is still low even after adjusting the volume on the connected device, adjust the volume with the “Sony | Headphones Connect” app. Please refer to this link for more details: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love this!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband (after a few attempts with other products that didn’t work out.) He loves this headset! He appreciates the ease of bluetooth connectivity and the noise reduction that it provides. Also, it’s comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanS,

      That's fantastic! You've made a great choice! We are really thrilled to know that your husband loves our WH-CH520 and that he's satisfied with the ease of Bluetooth connectivity, very comfortable fit design, and superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONYYY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using them for a couple months now, and i was really surprised with the quality and sound. They've lasted me a long time and they match with so many outfits i love them sm <333

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my daughter and she loves them, clear sound. A great value

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanielC,

      Thank you for choosing Sony!

      We're thrilled to hear that your daughter loves her WH-CH520 headphones. Providing clear sound and great value is what we strive for, and it’s encouraging to learn that the product performed to your satisfaction. Enjoy the music!

      Best regards,
      Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sony Headphones

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality headphones. Sony always makes amazing sound products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality at an awesome price!! Caught these on sale…I’ve always been a fan of Sony products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my granddaughter. Good fit. Like it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    wireless headphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good and price is not that expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you love a woman

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like listening music in my wireless headphone while I am hiking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorR,

      We are glad to hear your headphones are a great companion for your hikes! It’s wonderful that you can enjoy your favorite music while staying active.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a great value! Would definitely buy these again! Awesome purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, ThomasN!

      We are absolutely thrilled to hear that your WH-CH520 has been such an awesome purchase. It’s wonderful to know that you’re enjoying the excellent quality and great value they provide!

      Thank you for choosing Sony and for your high recommendation!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    A BEST buy!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my people that workout, you know when you’re airpods fall out during a max-session day? Well these are your solution. While they may not fall off, you can also go your whole gym session without hearing anyone talk or drop weights.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rab09876,

      Fantastic! We are extremely pleased it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Sound is excellent! Would purchase again for gifts!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nephew’s headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphone’s for the price are great. I bought them for my nephew and he has not put them down. So even though they are not to my standards, they served their purpose so therefore it’s perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dame!
      It brings us great satisfaction to hear that your nephew is getting so much use out of his new gift. We’re glad they were the right choice for him and that they’ve been a hit!

      The WH-CH520 features a massive 50-hour battery life, so he can listen for days without needing a charge.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and good prices ever!! The costumer service wonderful…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KikeDonado. We're thrilled to hear that you are pleased with the quality, pricing, and customer service of Sony Electronics!. It's always wonderful to receive positive feedback from our customers. If you have any specific items you found particularly impressive or any experiences with our customer service team that stood out, feel free to share them!. Thanks for choosing Sony. -Milton sony-global

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Better than the WH-CH510

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are louder than the older model. The cushion on top of the headband is very comfortable. These headphones seem to be sturdier than the previous model. The battery life is similar to the older model but the new model will tell you how much battery life is left.

    I would recommend this to a friend