Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12804189
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Gym Workouts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound, easy controls, fast charge one thing less to worry about on the way to the Gym
I would recommend this to a friend - Pros mentioned:Battery life
Great value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bass ,battery life ,between charging times,value for your money, works for multiple Bluetooth compatible devices. Only complaint is sweaty ears after a while but that’s expected with a firm fit + hot weather
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crissv,
Thanks for sharing your 5-star review and experience with the WHCH520. We're glad that you like the sound quality, battery life, and Bluetooth compatibility of the headphones. Your feedback about its comfort is greatly appreciated. For optimum fit and comfort, make sure that you are wearing the headset properly and adjust the headband depending on your head shape. You may find these links helpful:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stuff. Kid loved it. Great gift. Shipped quickly and arrived perfect condition.
I would recommend this to a friend Headphone Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones. It wasn’t that much because I used the coupon and at the time I was looking for another pair of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Talk!
We feel privileged to know that you are loving your new headphones, especially since you found them while looking for something else!
The WH-CH520 is designed with soft earpads and a lightweight headband to keep you comfortable all day long. They also support Hands-free calling, allowing you to answer a call with one click of the buttons on the earcups without ever taking your phone out of your pocket.
We're glad you chose Sony!
Happy New Year and best regards,
Estefany
- Pros mentioned:Sound quality
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight, easy to carry around and awesome sound
I would recommend this to a friend - Pros mentioned:Sound quality
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is so beautiful but the sound is amazing! Definitely a great purchase
I would recommend this to a friend Headphones Bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelente headphones with Bluetooth I love it great for my activities
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SECRETSHOPPER2021,
Thank you for choosing Sony!
It brings us great joy to hear that you are loving your WH-CH520 headphones! We are so glad they have become such a reliable companion for your daily activities. Since you enjoy the freedom of Bluetooth and a comfortable fit, you might also appreciate exploring our latest lineup. We aim to design every model with the same quality you enjoy now, and we are confident you will appreciate the advancements in our newer releases. You can explore all our top-rated models here: https://electronics.sony.com/audio/headphones/c/all-headphones
Best regards,
-Fred
- Pros mentioned:Weight
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very lightweight good to use at the gym or any activities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdithC, thank you for your thoughtful review of the WH-CH520 headphones! We're thrilled to hear that you find them lightweight and suitable for gym activities and other usage.
The WH-CH520 is designed for comfort and portability, making it an excellent choice for those on the go. Its lightweight build enhances wearability during exercise, and its sound quality ensures that you can enjoy your favorite tracks while staying active. If you have any other feedback or questions about specific features, feel free to share!
Thank you once again for sharing your experience and for choosing us!
Gus
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my soon to be wife and she loves them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello IMMORTAL72,
Thank you for choosing Sony!
We couldn't be happier to hear that the WHCH520 headphones were well received by your soon-to-be wife. We sincerely appreciate your support and are pleased that our product has contributed positively to your experience. For further enhancements, we recommend exploring our latest models, such as the WH-1000XM4 or WH-1000XM5, which offer advanced features and improved performance. You can find more details about these models at https://electronics.sony.com/.
Best regards,
-Fred
Ready to wear!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were purchased as a gift for our company summer party/kids prize. They loved them! These headphones were easy to use and have lots of features for the price. I want to buy a pair for myself!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Judymo,
That's fantastic! We are thrilled to know that they loved our WH-CH520 Wireless Headphones. We are also delighted to hear your satisfaction with the ease of use, reasonable price, and amazing features of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for your purchase and for choosing Sony!
- Romeo
Great Headphones for Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones for my wife, she love the fit and not a fan of noise cancel, so these were perfect. The price point makes these headphones a great value as well.
I would recommend this to a friend- Pros mentioned:Sound quality
sony headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headset and great audio sound and clearity
I would recommend this to a friend - Pros mentioned:Comfort
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and are very comfortable. Great buy!!
I would recommend this to a friend Perfect for my ASD kiddo!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son has autism and sensory issues. These are a lifesaver for him! The fact the ear pieces flip to lie flat is just genius and so helpful for my special needs kiddo! He loves them!
I would recommend this to a friend- Pros mentioned:Sound quality
Good headphone!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought many Shiny headphones over the years and have never been disappointed. This one is no exception.. very good design and sound quality output. Plus I got it on sale during Black Friday in July.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maharaj, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price is great. This is the 3rd headset I get for my daughter and is because she breaks them stepping on it by mistake:( but she loves them and with the price I got them I should by 3 more just incase she breaks it again
I would recommend this to a friend- Pros mentioned:Connectivity
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My giftee loved the headphones. Says he can Connect to all his devices.
I would recommend this to a friend Does just what I need it to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these headphones to have as a back and unexpectedly these are the ones I use the most. I like how you can control and personalize with the app. A great buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MiaG,
Thank you for choosing Sony!
We couldn't be happier to hear that you’ve made the WHCH520 headphones your go-to choice and enjoy the control and personalization options through the app. It’s wonderful to know they’re enhancing your listening experience in a way that feels just right. Thank you for sharing your positive experience—your support truly means a lot to us!
Best regards,
-Fred
- Pros mentioned:Sound quality
Awesome headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass really good, sound quality good as the inzone, connect to smart tv 360 surround sound quality. Only down side is difficult volume up or down and skip sounds buttons. Probably could have put them on the surface.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ExtremelyNiceGuy,
Fantastic! We are so happy to know your satisfaction with the superb performance of the WH-CH520 Wireless Headphones. We greatly appreciate your input with its control buttons design. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
A great price for headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great for the price. I did have to purchase a Bluetooth adapter for my PS5 to connect but it was worth it. If you’re interested in buying them for your system. Purchase a Bluetooth device USB-C, much better and leaves the USB port open for charging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Silenza2369, we're glad you are enjoying our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl