Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12804189
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Nice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound for the price with a nice bass!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your feedback, GregoryW! We're delighted to hear that you’re enjoying the sound quality and bass performance of the WH-CH520 headphones. Providing great audio at an accessible price is something we strive for, and it’s wonderful to know the headphones meet your expectations.
If you ever want to further customize your listening experience, consider exploring your device’s equalizer settings or the Sony Headphones Connect app (if compatible) for even more control over your sound preferences. And if you have any questions or need tips on care and maintenance, feel free to reach out—regular cleaning and careful charging can help maximize longevity and performance.
Thank you again for choosing Sony! Your satisfaction motivates us to keep delivering quality products.
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Comfort
Bluetooth headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable, easy & compact. Doesn't break like the ones I got at the pharmacy stores.
I would recommend this to a friend - Pros mentioned:Comfort
This purchase you cant go wrong.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best things i purchased. You will love these earphones they are comfortable to wear and they dont hurt my ears. I end up falling asleep wearing them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoriR, Perfect! We're delighted to hear that you're enjoying the comfortable fit of your Sony WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were in great shape when I received them. The customer service was also excellent.
I would recommend this to a friend- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never liked so much listening to music until I got these headphones. 10/10
I would recommend this to a friend - Pros mentioned:Battery life
Good Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted some wireless headphones for watching tv. These have been great! Easy to pair with my Samsung tv. Battery life seems great.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. My sonsl luvs it. I brought 3 of them in different colors.
I would recommend this to a friend So so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start with the fact that I am not tech savvy and I only go these to deter people from talking to me at the gym and to listen to audio books. They do not cancel ANY outside noise and figuring it if they are in or off is obnoxious. It takes me 2-3 attempts to turn them on and again to turn them off, the notification light doesn’t seem to light up or flash is a way that it makes sense. I might evenly catch on, but not exactly beginner user friendly.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello KariW,
Thank you for considering Sony products.
We’re honored to hear that you selected the WH-CH520 headphones for your gym sessions and audiobook enjoyment. We apologize for any inconvenience you've experienced with the noise cancellation feature and the device's operation.
The WH-CH520 headphones do not include active noise cancellation (ANC). Instead, they offer passive noise isolation through their on-ear design, which may not fully block out external sounds, especially in noisy environments like gyms.
We understand that turning the headphones on and off can feel complicated and unintuitive, and we truly empathize with how this can impact your experience. To assist, we’ve included a helpful article that explains the correct method to power your headphones: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776833.html
We hope this helps enhance your experience with the WH-CH520 headphones. If you have any further questions or need additional assistance, please don't hesitate to reach out.
Best regards,
-Fred
- Pros mentioned:Sound quality
CL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset. Great sound. I will recommend this product to everyone.
I would recommend this to a friend - Pros mentioned:Sound quality
extremely satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely satisfied with the Sony WH-CH520 Wireless Headphone with Microphone in Black. The sound quality is outstanding, and the wireless connectivity works flawlessly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wonderful, wow! We're glad you like the sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves these so much that ill probably end up getting some for myself! They sound so good i thought they cost 3x as much as they do!
I would recommend this to a friend Definitely a buy now if on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on sale $30 off, use daily, the linking to other BT devices sometimes problematic but cannot say it is the headphones Its not a 400 $ apple item but for 40 $ it is pretty outstanding Using the app in android provides flawless one button connevtion to phone Using these right now
I would recommend this to a friend- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these headphones for my wife. She absolutely loves them. They’re light on your head, but the sound quality is great.
I would recommend this to a friend - Pros mentioned:Battery life
Really good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery lasts for a long time, it has been a long time since I’ve charged these head phones and it only at 50 percent. The bass on the headphone is great
I would recommend this to a friend - Pros mentioned:Battery life
Great battery life!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my niece forba road trip. Excellent battery life! Sound is ok and ANC. But didn't expect that at this price point. Important part was not hearing her cellphone blaring snippets of videos while we drove for 8 hrs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonC, we're glad you like the battery life and sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Sony Wireless Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality headphones for the price. My daughter loves them to use with her iPad.
I would recommend this to a friend The best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it works so good they do good when workout and cleaning
I would recommend this to a friendGreat budget Headphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best for the price category! It is easy to use for dual device with the app. Great option if yo don't want to pay several 100s for a premium headphone!
I would recommend this to a friend- Pros mentioned:Connectivity
MULTI
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWSOME Headphones I like the features to connect to multi equipment linux,win,samsung phione, lg tv etc.
I would recommend this to a friend - Pros mentioned:Sound quality
Air time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These head phones are a much cheaper price compared to the beats. Sound just as good
I would recommend this to a friend