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Customer Ratings & Reviews

$65.99
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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2459 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,459 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Comfy except they fit a bit too loosely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great got it for my daughter she 9 just right for her while not being too expensive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LamarT!
      Thank you for sharing your experience with the WH-CH520 headphones. We are delighted to hear that they are a perfect fit for your 9 year old daughter, offering both comfort and affordability.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Replacement Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase these for my wife as a replacement for her broken ones. She has not used them yet but they look very nice and had good reviews on Best Buy and Youtube.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RevMassey, Congratulations on your new Sony WHCH520! We're thrilled to hear you were able to get them as replacement for your wife. Even though she hasn't used them yet, the fact that they look very nice is definitely a promising start. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love Sony!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is always an awesome buy! Awesome quality! I would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my son and I tried them out to see the quality and now I’m searching for a pair of my own

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the price! I love Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones because the why cancel out the noise. Perfect for studying. The only thing I wish is that we’re foldable do they can fit easier in my backpack!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaisyM, we're glad you love our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved these. He was super excited and they get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great wish it came with a case but they are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good pair of headphones at a good price. I would with the exception of an implemented headphone jack, i would highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephanieW,

      Amazing! We are so happy to know your satisfaction with the superb performance of the WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for recommending our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony never disappoints tbh, the headphones are really good for a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice, Clear Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter and she fell in love with them. They were perfect for the price. They sound REALLY good too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple headphones. Sounds great. Not noise canceling but turn them high enough and yoou wont hear anything else anyways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music lover

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling and great price. Our Grandson loved them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and reasonable price point I wish it was compatible with my ps5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoreyT!
      Thank you for your feedback on the Sony WH-CH520 headphones. We are pleased to learn that you find them reliable and reasonably priced.

      Regarding compatibility with the PlayStation 5, the PS5 does not support Bluetooth audio connections due to potential latency and bandwidth issues. Therefore, the WH-CH520 cannot be directly connected to the PS5.

      For an optimal gaming experience with the PS5, we recommend our INZONE series headsets, such as the INZONE H9, INZONE H7 or INZONE H3. These headsets are specifically designed for gaming and offer seamless compatibility with the PS5.

      Thanks for choosing Sony and sharing your feedback!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made plans to travel over the summer and bought these for all the plane rides. Work as they should and sound good. Need to download app to connect, would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason,

      Fantastic! We are so happy to know your satisfaction with the incredible sound quality and superb performance of the WHCH520. As for the Bluetooth connection, these headphones can also be paired to a Bluetooth device without the Sony | Headphones Connect app. For details, please refer to the link below:
      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776852.html

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      Best regards,

      Romeo Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and sound is fantastic!! Easy to connect to TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dude,

      Thank you for choosing Sony!

      We’re excited to hear that you’re enjoying the excellent sound quality and ease of connection with the WH-CH520 headphones. It’s great to know that they offer such great value while seamlessly enhancing your TV experience. Your feedback truly means a lot to us!

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works realy good,hope to buy it again Perfect for every music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KudiratO,

      Thank you for choosing Sony!

      We’re honored to hear that the WH-CH520 headphones are performing well for you and that they enhance your music experience. Your intention to purchase them again is truly appreciated, and we are pleased they deliver the quality and performance you expect.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not worth buying!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not good! I was so excited to use them as these are my 2nd Sony headphones! When I first purchased I realized they were not loud and I can hear everything around me if I am somewhere. Also about 3 weeks later one side sounds lower than the other or not working and some days it sounds normal. So now I’m stuck with these since I’m out of the return or exchange policy. Really sucks as I would like to just exchange for another Sony model as I loved my 1st Sony headphones which made me get another pair when I lost them. Sadly, only plus is battery life!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and pairs easy with my phone. I would definitely recommend for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. I didn't want to spend a lot but wanted some for versatility.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MadysonH,

      We are happy to hear that the WH-CH520 is providing the versatility you need at a great value. It is wonderful to know they are a perfect fit for your requirements.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global