Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12804189
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.
This summary was generated by AI based on customer reviews.
Fulfilment Gaurenteed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From deep lows to fiery highs, the Sony WFC520 satisfies to fulfilment. Though the midrange is a bit muddy on few tracks, this headset provides a overall rich audio experience.
I would recommend this to a friend- Pros mentioned:Sound quality
wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and sound is outstanding. I'm considering buying a second one for my computer even though this works with two different components.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatrickE,
That's amazing! It is really lovely to hear your satisfaction with the superb performance of our WH-CH520, and that you'll considering buying second one for your computer.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
We are looking forward to your other purchase and thank you very much for choosing Sony!
- Romeo
- Pros mentioned:Comfort
Ok, for what I use them for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, I mainly use them to listen to shows while cleaning the house. They are comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christina!
Thanks so much for sharing your thoughts on the WH-CH520.
We're really happy to hear they’re making your housework a bit more enjoyable!
Thanks again for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great Headphones for the price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality headphones for the price. Great bass and clear sound quality. Just as good as beats for a quarter of the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Great
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I use mine for the gym and school. There is no noise bleed and the sound quality is better than expected for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emma, Thank you for your awesome review! We are glad to hear that you are enjoying the sound quality of your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl
Sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for my kid. I needed new headphones for my kids to take on vacation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LarryH!
Thanks for the review about the WH-CH520! We appreciate you choosing us to help keep your kids entertained on your travels.
It brings us great satisfaction to hear that these worked out so well for your vacation.
Thanks for choosing Sony!
Best regards,
Estefany
Sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for my kid. I needed new headphones for my kids to take on vacation
I would recommend this to a friendHearing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my android i have been recommending them to friends and family
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JavierG!
We are so happy to hear that your WH-CH520 headphones are working great with your Android device! It is incredibly rewarding to know that you’ve been recommending them to your friends and family—there is no higher compliment than that.
We’re thrilled to have you as a part of the Sony community and appreciate you spreading the word. Thank you for choosing Sony and for sharing your experience!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Kidd love then
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gteat headphones, my kids enjoy them very much. The sound is very clear.
I would recommend this to a friend Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought 3 of this and the kids liek them. I may get one for myself
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CatherineO,
We are ecstatic to learn that your kids are enjoying their headphones so much that you’ve already brought three pairs into your home!
There is no better compliment than a repeat purchase, and we truly hope you decide to treat yourself to a pair as well. With up to 50 hours of battery life and a lightweight, comfortable design, they are perfect for keeping the whole family entertained throughout the week. It’s wonderful to know that our sound quality and ease of use have made such a positive impression on your household.
Thank you for trusting Sony.
Regards,
Dominick
Sony headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Sony is stellar but over time the band started to widen and they fall of when I lean over or lay back
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, JoelZ!
We are happy to hear that you find the WH-CH520 to be a stellar product! It is wonderful to know that the sound quality and performance have met your expectations.
Regarding the fit over time, we appreciate you bringing this to our attention. While the headband is designed to be lightweight and flexible for long-term comfort, we understand how a change in tension can affect your experience—especially when leaning back. We suggest ensuring the sliders are fully retracted when not in use to help maintain the original shape of the band.
Your feedback is incredibly valuable as it helps our engineering teams look for ways to improve the durability of our future designs. Thank you for being a Sony customer!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort
Excellent TV headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy setup and pairing with the TV. Controls are good, and automatically cuts off the external TV speaker sound when it connects. Comfortable to use,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Name, Awesome! We're really glad to hear you're happy and satisfied with the great features, amazing sound quality, and overall performance of your WH-CH520 headphones! Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Jess
- Pros mentioned:Battery life
Highly recommended
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this headphones. The battery last longer than I expected and I used it almost everyday. Im so happy I bought them.
I would recommend this to a friend - Pros mentioned:Sound quality
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, would buy again, sounds great, no problems
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. The quality of sound at this price point is just what i was looking for when i purchased them.
I would recommend this to a friend It’s does it’s job and sounds okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite Sony headphone. It does its job but unless you live alone or don’t use public anything I was missing that noise cancellation
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Lisa,
Thank you for choosing Sony!
We’re honored to hear your feedback on the WH-CH520 headphones and apologize for the inconvenience caused by the lack of noise cancellation. We appreciate your insights on how this affects your experience in various settings. Please be assured that we will forward your comments to our dedicated Sony team for their thorough review as we continue to work diligently to enhance our products.
Best regards,
-Fred
- Pros mentioned:Sound quality
Great Headphones for $$
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones for $40. The sound quality is good and I tge volume is pretty good.
I would recommend this to a friend - Pros mentioned:Sound quality
Very nice, small ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small ear covers, so your ears get sweaty and hurt if you wear them for multiple hours. Other than that, perfect set of headphones. GREATTTTT item for price
I would recommend this to a friend Regular, I guess
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work as expected. Nothing special. Decent for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeatherF!
Thanks for sharing your feedback with us! It is great to hear that your WH-CH520 is performing reliably for you.
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
Thank you for being a Sony customer and for your honest review.
Warm regards,
Estefany
- Pros mentioned:Battery life
Great Battery Life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to use at the gym and ever since charging them when I bought them the battery life is still at full. Best investment for my self
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoannaV,
Very nice! Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like the battery performance of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!
-David