Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12804189
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.
This summary was generated by AI based on customer reviews.
Super Cool!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The shipping was fast and quick, arrived a day earlier than expected. It works very well. It would be 5 stars but even for someone like me who is used to setting up bluetooth stuff the set up was difficult and i feel like it doesnt need an app. Overrall very good item i do recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi duckiei, thank you for taking the time to share your experience with the WH-CH520! We are thrilled to hear that you find the headphones to be functioning well.
We understand that setting up Bluetooth devices can sometimes be a challenge and we appreciate your feedback regarding the app.
The WH-CH520 features long battery life, comfortable design and high-quality sound, making them a great choice for any music lover.
Thank you for choosing Sony. Your recommendation means a lot to us, and we hope you continue to enjoy your headphones!
Best regards,
Estefany
- Pros mentioned:Sound quality
Sony Wireless Headsets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Sony has always been on the top of my list of best products to buy. I’m going bigger and better next purchase
I would recommend this to a friend - Pros mentioned:Weight
Good. Recommended.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight. Made of a good quality materials. Charges fast. Keeps working as expected. Is user friendly. Rather for a smaller head size. My grandson likes it very much. Significant upgrade from CH510.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rich, We are glad that your grandson likes his new Sony headphones very much. Our WHCH520 headphones allow him to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make his music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so he can fully immerse himself in sound all around him. Thank you for trusting Sony! Vincent
great product great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A really great price for a great product. My husband loves these so much
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BeeW,
Thank you for choosing Sony!
We're honored to hear that the WH-CH520 headphones are a great fit for your husband. Knowing they bring enjoyment and value means a lot to us, and it motivates us to continue delivering quality products that make a difference in everyday moments.
Best regards,
-Fred
- Pros mentioned:Sound quality
Highly recommend. Great Price!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife uses these headphones for work. Great sound and excellent for calls. Can't tell she is not using a handset!
I would recommend this to a friend - Pros mentioned:Sound quality
Deserve 5 star
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound and working with my iPad, Andoid phone roo
I would recommend this to a friend - Pros mentioned:Sound quality
Better than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, clear for taking calls as they we purchased for a back up pair.
I would recommend this to a friend Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I kind of like the product. It is a good purchase for this price.
I would recommend this to a friend- Pros mentioned:Comfort
Works Great!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!!! Fits comfortably. Totally recommend.
I would recommend this to a friend - Pros mentioned:Battery life
Sony Headphone for conference call
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good over the ear headphone. Clear phone calls and long battery life. But may not be a good if you wear glasses while using this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi adykang,
Amazing! We are thrilled to know that you are enjoying the amazing call sound quality and long-lasting battery life of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Great Black Friday special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great bargain. I bought them for my Mom to use with her Samsung tv so she doesn't disturb her roommate. She's pleased with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JSTN!
We are so glad to hear that the WH-CH520 headphones were a great bargain and are working out so well for your Mom! It’s wonderful to know they’re helping her enjoy her Samsung TV while keeping things quiet for her roommate—that sounds like a perfect solution for everyone.
We’re pleased that she’s happy with the fit and sound. Thank you for choosing Sony for such a thoughtful gift!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eork great for zoom, teams, etc calls. Headphones are very good for bluetooth and noise cancelling. The microphone picks up well also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cwm2,
Thanks for commenting! We are extremely pleased to hear that you are satisfied with the exceptional performance of the WH-CH520, especially when using it for meetings/calls. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product for reasonable amount. Inbuilt Mic.
I would recommend this to a friend - Pros mentioned:Battery life
Great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great battery ladt for hrs. So easy to use
I would recommend this to a friend - Pros mentioned:Comfort
Great quality. Great price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son to use on his devices. He tends yo be rough on his headphones, but these are holding up.
I would recommend this to a friend - Pros mentioned:Comfort
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these as a gift for my wife and she loves them. They are very comfortable and easy to use. Will be getting them for myself too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwinG,
Fabulous! You've made a great choice! We are thrilled to know that you find our WH-CH520 Wireless Headphones perfect as a gift and that your wife loves them so much.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
We are looking forward to your other purchase and thank you very much for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great for price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price. They can be compared to Sony headphones by virtue of quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Allen Head Phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These make the sound on my tv a lot more clear. Better than a sound bar. And I can still here my wife when she calls me.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Bass
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good at this price .bass is average
I would recommend this to a friend Headphones are fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I got it due to my current phone not having a headphone jack
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MatthewB
We are excited to hear that the WH-CH520 are working out so well for you!
Thanks for choosing Sony and happy 2026!
Best regards,
Estefany