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Customer Ratings & Reviews

$65.99
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Customer reviews

Rating 4.6 out of 5 stars with 2460 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,460 reviews
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good works like its supposed to good stuff sony keep it up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, KevinT!

      We’re glad to hear your WH-CH520 headphones are working exactly as they should. We appreciate the encouragement and will keep striving to provide that "good stuff" you expect from us!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds okay but JBL is better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound okay for the price but I suggest getting the JBL headsets for $10 more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Christmas gift for my daughter.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect gift for my daughter. She really loves it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RobertM,

      Thank you for choosing Sony!

      We’re excited to hear that the WHCH520 headphones made such a wonderful gift for your daughter. Knowing she really enjoys them is very rewarding for us. We appreciate you sharing this special moment.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Sony Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones. Note - read the instructions on how to charge and repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry headphones for teens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everday could wish it wasnt so tight but still rrly good perfect for entry grade too but will be uprading rather soon to something sleeker and bigger in both performance and size .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really enjoy these headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wireless headphones! I use them in the gym, while I read, or even while I do chores around the house.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodolfoM, That's great! We're very pleased to hear that you're having a great time using them in the gym, while you read, and even while doing chores. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Bass

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average no bass when I listen the music in the gym.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Bought for a plane trip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for a long plane trip and they suit my needs very well. Lightweight and versatile

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love them !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money and after weeks of using the battery is still not dead Best gift ever !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to set up. Glad I purchased the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normal quality more than I expected it size is ok .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headsets have a very good quality, excellent product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight out of the package these headphones have been absolutely amazing when I’m doing homework or just watching videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, Freddy! We're glad to hear that you are impressed with your new Sony CH520 Wireless headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Craig Sony_US

  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. However power and volume buttons are very small and inconveniently located

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, Mine!

      It’s great to know your WH-CH520 headphones are performing well. We appreciate your comments about the button layout and size; we’re always looking for ways to make our products more user-friendly, and your feedback helps us do just that.

      Enjoy the music and thank you for being a Sony customer!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Value purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've owned some of the more expensive headsets. This one is great for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap but decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bang for your buck. I'm not a fan of on the ear headphones, but this was for a kid

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for a flight. Worked wonderfully and made me able to watch the movie with my hearing aides in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Abigwend! We're glad that you are impressed with the sound quality and noise cancelling feature of the headphones. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece loved the headphones immediately. Great sound quality. They look sleek and sharp as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live love music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved her gift. She didn’t even wait till xmas

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamerhappy,

      It is truly wonderful to know that your daughter was so excited about her gift that she couldn't wait until Christmas to start using it. We are thrilled to hear that she is already enjoying her new headphones and that they brought such immediate joy.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery amazing, comfort is not really great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I try many headsets, I found the battery life is proven satisfactory. One star off for comfortability. I wouldn't recommend using this headset for longer use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benkai101, We're glad that you are impressed with the battery life of the headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. This should fit any head size. The good thing is the sliders are fully adjustable so you can adjust the length of the headband. Thank you for your purchase. Enjoy! Craig Sony_US