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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2460 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,460 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones that last

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are quality and I am glad I purchased them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones especially for the price you think they’d sound bad but they really don’t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes them and he's a picky person when it comes to electronics and headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamikaM,

      Thank you for choosing Sony!

      It brings us great joy to hear that your son enjoys the WH-CH520, especially with his discerning taste in electronics and headphones. We sincerely appreciate you sharing your feedback and hope he continues to have a wonderful listening experience with them.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WH

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - WH-CH520 Wireless Headphone with Microphone - Black Good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones for a good price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title says it all! If you want a good pair of headphones on a ok budget, this it perfect for that!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nathan,

      Fabulous! We are truly delighted to hear your satisfaction with the amazing performance of our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for sharing your awesome experience with our product and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound great buy reasonably priced highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my son ! He was so happy ke likes it so much really good quality .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice value for the money when on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy pairing, nice quality headphones especially when bought on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can catch it on sale ...buy it, my kids using those headphones and they like it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, gMasta!

      We’re so glad to hear your kids are enjoying their WH-CH520 headphones. It's great to know they’re a hit with the family, especially when you can snag them at a good value! Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. They arrived in good condition

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello User309078,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your WHCH520 headphones are working well and arrived in excellent condition. Ensuring a smooth experience from delivery to daily use is very important to us, and your feedback encourages us to maintain that standard.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very nice headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very nice headphones but since my vehicle was older they did not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price point. Love the color and texture. Do wish they folded.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello glopez48,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the WHCH520’s color and texture, especially at such a great price point. Your feedback about the folding feature is valuable, and we’ll keep it in mind as we continue to improve our products. Thank you for sharing your thoughts with us!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WH-CH520-Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent. Seamless Bluetooth connectivity. Good value for the money. Didn't face any issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Harish,

      Thank you for the 5-star rating and we're glad to hear that you like the sound quality, Bluetooth connection and value of the headphones. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones. Good noise cancelling. Wish they connected to Samsung TV’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave 5 stars because it fit the purpose that I bought it for. It was purchased mainly for exercising.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenH, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Kenni Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my granddaughter and she loves it. Takes it everywhere she goes to listen to her new iPhone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing this with us, OfficeTV!

      We are so pleased to hear that your granddaughter loves her WH-CH520 headphones. It's rewarding to know that they've become her go-to for listening to her iPhone. We designed these headphones to be comfortable, durable, and great for listening on the go, and it brings us great satisfaction to know they're a perfect fit for her.

      Thank you again for choosing Sony and for sharing this wonderful story.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great headphones for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom and she loves them. Works great for her needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi winboy!
      Thank you so much for sharing that lovely feedback about the WH-CH520 headphones.
      We are immensely pleased to hear that your mom loves them and that they are working great for her needs.

      The WH-CH520 headphones are designed to be both user-friendly and feature-rich. They offer easy-to-use controls right on the earcup for effortless management of calls and music, and they deliver clear, reliable audio quality. Furthermore, the long-lasting battery means less time charging and more time listening, and the built-in microphone allows for clear hands-free calling.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality and price for a Sony product, simply amazing battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONYHEADPHONES

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child loves to tune us out with these! Great color also!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EHOWARD,
      Thank you for sharing your feedback on the WH-CH520 headphones.
      We are excited to hear that your child loves them and that you appreciate the great color options!

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Bought it for my son’s birthday and he was so excited and grateful! Happy I made this purchase for him!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mary14,

      Thanks for the awesome review! We're so happy to hear that your son loves his new headphones and that he's enjoying his birthday gift.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global