Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12804189
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Good product well worth price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in early October 23. So far so good! Battery life is amazing!!
I would recommend this to a friend - Pros mentioned:Sound quality
Great value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound really good for the price. I wouldn't think twice about buying them again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brent, we're glad you like the sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl
- Pros mentioned:Sound quality
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, great bass. I use connect them to my work compter and leave them on all day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sydney, Awesome! We are glad to hear you are enjoying WH-CH520 Headphones. Good to know your investment is worth and you appreciate the excellent audio of these headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! -Jess
- Pros mentioned:Battery life
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic battery life! Great for my travel needs!
I would recommend this to a friend Fantastic!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for watching shows on your phone and on tv if bluetooh compatible overall amazing product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Miguel, we are very glad to hear that your WH-CH520 headphones are working so well for you! It's awesome they're so great for watching shows, whether it's on your phone or your TV!
Thanks so much for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to sync and easy to use! Was able to easliy sync to two different devices. Good sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crog,
Very nice! We're glad to hear that you like the smart feature of the headphones. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Worth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend it for working out. It'll keep the noice away and the bass inside.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BryanR,
Thanks for commenting! We are truly delighted to hear your satisfaction with the incredible performance of the WH-CH520, especially when using it for work out. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Sony Headphone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones but hate the plastic around the ear, it comes off a lot. It will go back on just takes a little time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BJH1,
Thanks so much for reaching out and sharing your feedback about the WH-CH520 headphones. We really appreciate you taking the time to point out the issue with the plastic coming off around the ear.
That's definitely not the experience we want you to have, and we sincerely apologize for the inconvenience and the time you have to spend putting it back on. Your feedback about the durability and fit of that specific plastic part is really important.
For a potential fix, you can often find replacement ear pads for the WH-CH520 online. These replacements usually come with a new, fresh plastic ring/disc, which might have a tighter fit.
For an official replacement part, you can check with our service partner here: https://encompass.com/item/13360016/Sony/9-301-016-93/
We're always looking for ways to improve, and honest insights like yours help us make sure our future designs are even better.
Thanks for choosing Sony!
Best regards,
Estefany
Sony headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it has a good sound clarity. It was a great purchase ever!!!
I would recommend this to a friend- Pros mentioned:Sound quality
Great solid headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphones for the price. Sony never disappoints.
I would recommend this to a friend - Pros mentioned:Sound quality
Must try
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound very great and they are good to use on walks/rubs
I would recommend this to a friend - Pros mentioned:Sound quality
very good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good headphones for the price, sound quality is good as well.
I would recommend this to a friend - Pros mentioned:Sound quality
BT headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with these headphones. Awesome deal, definitely would recommend
I would recommend this to a friend - Pros mentioned:Sound quality
Sony
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound & functionality on budget friendly + Sony quality
I would recommend this to a friend Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my grandson and he loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolB!
Thanks so much for sharing that feedback with us. It is most rewarding to hear that your grandson loves his WH-CH520 headphones!
We hope he's making good use of the features, like the customizable sound through the Sony | Sound Connect app and the handy Multipoint Connection that lets him easily switch between two devices, like a phone and a tablet.
We appreciate your decision to go with Sony!
Best regards,
Estefany
Did not like..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not crazy about the sound. And there wasn't much bass. And you literally can hear every sound near you. The color I purchased looks very cheap. I returned them
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello DemarieM,
Thanks for the review and for sharing your honest thoughts on the WH-CH520. We're truly sorry these headphones didn't live up to your expectations, especially regarding the sound quality and the look of the finish.
We’ve taken your notes to heart, and we hope we can earn back your trust with our future products.
We appreciate you giving Sony a chance with this product.
Warm regards,
Estefany
- Pros mentioned:Sound quality
Sony wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my daughter, and she loves them—good quality for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimM, We are glad that your daughter loves her Sony wreless headphones. Our WHCH520 headphones allow her to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make her music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so she can fully immerse herself in sound all around her. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Will buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for noise cancellation all you hear is your music and the sound is terrific
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenW,
Fantastic! You've made a great choice! We are so grateful to know your satisfaction with the exceptional sound quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Bluetooth headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use everyday, grandson loves them!! Recommend highly as
I would recommend this to a friend - Pros mentioned:Sound quality
Would buy again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good sound canceling and loud enough to tune out a noisy room
I would recommend this to a friend