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Customer Ratings & Reviews

$65.99
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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2460 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,460 reviews
  • Rated 5 out of 5 stars

    Ears on Ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great and they don’t clash or make my hearing aid squeal or buzz

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my boys have a pair, and my daughter has a pink pair. They love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User224074,

      It is truly wonderful to know that your whole family is enjoying their headphones and that the different colors were a hit with your children. Knowing that our products are bringing music and joy to your home is exactly what we strive for.

      Thank you for making Sony part of your family’s daily listening.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good while muting the outside noise. They are perfect for my outside walk. The head piece could be more comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulaD,
      Thank you for your time writing this review. We're glad your new headphones suits your needs and expectations. We're sorry to hear your discomforts while wearing the headset. Please make sure to wear the unit properly and adjust the orientation of the left and right units so that each earpad fits snugly over each part of your ear. If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort. You may refer to this link with information about wearing the headset: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html

      Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sonys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these. Her favorite part was the color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonW,

      That's wonderful! We're thrilled that your daughter loves her WH-CH520 Wireless Headphones and that the Cappuccino color was a favorite. We hope she enjoys the great sound and comfort too!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality I’ve had in a pair of headphones for the longest period of time #toplife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product for the price your paying. Nothing too crazy but perfect for casual use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi iPhone12pro,

      Thanks for commenting! We are thrilled to know your satisfaction with the superb performance of the WH-CH520 Wireless Headphones for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I am Grateful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love my new Bluetooth headphones. They’re so comfortable on my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, AleciaBerylinAnderson! We're glad that you are happy with your headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. My son really likes a lot. He thinks the sounds is great and sound loud

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fown,

      That's fantastic! We are extremely pleased to know that your son likes our WH-CH520, and that he's enjoying the incredible sound quality of these headphones.

      With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for purchasing our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delighted with my purchase. Excellent price-quality ratio. The sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SergioR, Good deal! We're truly happy that you are satisfied with the sound quality of your new Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly and NC option is an wonderful option for this model

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper price and excelente noice on of the best product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is Average sound, good value for the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OmarS,

      We are really happy to hear that you are enjoying the value offered by the WH-CH520. To help you get the most out of your headphones, we highly recommend downloading the Sony | Sound Connect app. By using the Equalizer feature within the app, you can easily adjust the sound settings or choose from various presets to significantly enhance the audio quality and tailor it to your personal taste.

      Thank you for choosing Sony.

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony - WH-CH520 Wireless Headphone with Microphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with extraordinary quality and excellent cost-benefit ratio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the wonderful feedback, FranciscoD! Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sonund

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones. Easy to pair with laptop and cell. Reasonably priced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1wantemp, We are glad that you now have a great headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quility for a great price. I am satified with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price. Good quality. I like them better than my EarPods.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlvinaQ,

      Amazing! We are extremely pleased to know your satisfaction with the incredible quality and reasable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my 84 year old mother-in-law to use when listening on her tablet. It works great and she finds it easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in beige and this blue one for my son. We love it and he thinks the color is cool. He's 7. Lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrsKARSalas,

      Thank you for the wonderful review! We're so happy to hear that both you and your son are loving the WH-CH520 headphones. It's awesome that he thinks the blue color is cool!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling works, great purchase, good for phone and laptop

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good price, mild discomfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they sound great, the only downside is whenever you use them for a long time it’ll hurt your ears

    I would recommend this to a friend