Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12804189
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.
This summary was generated by AI based on customer reviews.
Recommended for kids.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. Paira with Apple products seamlessly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MOCHAVILLE, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl
Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use these headphones to workout every single day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cata!
It's great to hear that your WH-CH520 headphones are getting so much use every single day. We really appreciate you letting us know how you're using them!
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort
Pretty Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and surprisingly comfortable for on-ear headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OwenC, We are glad that you like the quality of your new Sony headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent
Simply Great Value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Great Price. Really really really.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielO,
Fantastic! We are truly delighted to hear your satisfaction with the superb performance and reasonable price of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its is very good I recommend it!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsauraL,
That's fantastic! Thank you so much for the enthusiastic recommendation and the 5-star review! We're delighted you find the Sony WH-CH520 so good. We engineered these headphones for everyday comfort and reliability, offering up to 50 hours of battery life so your music lasts all day, a built-in microphone for clear hands-free calls, and Digital Sound Enhancement Engine (DSEE) upscaling to restore high-frequency sounds lost in compression. Enjoy your listening and thank you for choosing Sony!
Best regards,
Dominick
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good head phones for the price. Kid loves them. Theyre for school and she uses them for everything now. Nice color too
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lynlyn,
Thank you for choosing Sony!
We’re excited to know that the WH-CH520 headphones are ideal for both school and everyday use, and that your child is loving them. We’re also pleased to hear that you value the wide range of color options available.
Best regards,
-Fred
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Headphones have been working out wonderfully, my daughter uses them daily and loves them.
I would recommend this to a friendCould be better
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these along with a similar priced set of JBL headphones to compare. And the JBL headphones slightly out performed these. Still a good set for the price, I might have kept them if not for the side by side.
I would recommend this to a friend- Pros mentioned:Sound quality
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is extremely good and i will recommend it to anyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EduafoM, Amazing! We're glad that you are enjoying your new headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cheaper set of headphones for a kid or as a backup pair
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Batmanduh!
It is a truly pleasure to hear that the WH-CH520 is such a great choice for a backup or starter pair!
We designed these to be very practical, featuring a super long, 50-hour battery life so you don't have to worry about charging them all the time.
Thank you for choosing Sony!
Best regards,
Estefany
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these after my partner lost his Bose headphones that cost $300 and he likes them, no complaints, great for the price!
I would recommend this to a friend- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great, the quality and sound is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KinaS, Amazing! We're glad you like the great quality and excellent sound of your Sony WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Headphones should be headphones..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To use these headphones you need to download an app first which takes time and skill that some may not have. Also, there is no way to use a cord for certain devices. Even with an adapter purchased, it is not possible to use a cord. Yes they are cheap headphones and sound okay but its just frustrating that its not as simple as the price to use.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KennyN,
Thanks for sharing your review and experience with the WHCH520. We're glad that you like the sound quality of the headphones. Your feedback about the Sony app and supplied USB cable is greatly appreciated.
Using the Sony app is recommended to fully utilize the capabilities of the headphones. If you need more information about the Sony Headphones Connect app, please refer to this link:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html
The USB cable is specifically designed to charge the headset. It is not designed for audio listening. You may find this link helpful:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776814.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
Worth your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son. He is very happy with them. I think they are good value for the money.
I would recommend this to a friend- Pros mentioned:Sound quality
Comfortable and Durable!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for good headphones to use to conduct training sessions. These are perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MattN,
Fantastic! You've made a great choice! We are extremely pleased it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Ear phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ear phone are great for kid size, well recommended. I ended up gifting them and were prefect for my 7 year old niece. I would not recommend for an adult though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, YeseniaC,
Thanks for the review! We are very glad to hear how much your niece is going to enjoy his Sony Headphones! We are sure he will get to love them for their comfortable design and amazing sound quality!
Thanks for choosing Sony, have a great day!
-DiegoV
- Pros mentioned:Sound quality
Good Producf
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product. It is a must try . Please use it . I love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PriyankP, Thanks for the feedback. We're glad you like our product. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing SONY! -Craig
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item as suggested by employee. Knew exactly what I was looking for
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottM,
Thanks so much for the wonderful feedback! We're thrilled to hear how you love the WH-CH520 headphones—we can't be happier that the employee was able to help you find exactly what you needed.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Sound quality
Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to replace an old pair. The sound is wonderful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nicki757,
Amazing! You've made a great choice! We are happy to know your satisfaction with the exceptional sound quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Music While I Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset was just what I needed for when I'm mowing the lawns or blowing leaves.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClydeS,
Thanks for these fantastic five stars! We're so happy to hear the WH-CH520 headphones are exactly what you needed to enjoy your music while tackling yard work!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.