Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12804189
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good compared to otger brands at the same price point.
I would recommend this to a friend Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great headphones especially for the price I could not complain. Perfect for a flight or a road trip as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JovanniR, thank you for sharing your great experience with the Sony - WH-CH520! We're really happy to hear that you've found great value for their price. With their long-battery life and comfortable design they are certainly a great companion for your adventures! Thank you for choosing Sony. Best regards, -Dominick
- Pros mentioned:Sound quality
Good and basic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality headphones- which the phone feature was better- but otherwise a great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi K00Ds5,
Thank you for the review. We're glad to hear that you like the quality of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great, I use them to work out.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, Natalia! We're glad that you like the sound quality of your new Sony headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for the perfect star review and for choosing Sony! - Craig
- Pros mentioned:Sound quality
Amazing headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound I would even say it is water resistant.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DestinyC,
Thanks for commenting! We are thrilled to know your satisfaction with the superb performance of our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Battery life
ehh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't show up on some bluetooth devices, because you have to download an app first, (I'm guessing, because that's how it connected to my phone). And you can't listen to them while they charge. No aux cable, so you can't connect if it's not recognized on certain devices. *Pluses= charges quick, and battery has a long life
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Demi,
Thank you for sharing your experience with the WHCH520. We are glad to hear your satisfaction with its long-lasting battery life and quick charge feature. We greatly appreciate your input with the wired connection option and the use while charging function. Regarding Bluetooth pairing, you can actually pair and connect the WHCH520 to your device without using the Sony Headphones Connect app. To pair a second or subsequent device (the headset already has pairing information for other devices), press and hold the Bluetooth/Power button for about 5 seconds or more to enter pairing mode manually. For more details, please visit following Help Guide link:
Pairing and connecting with a Bluetooth device - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776852.html?search=Bluetooth%20pairing
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
If there's something we can do to help or you may need more information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
Used for gym, bike rides
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price, definitely a good bang for your buck
I would recommend this to a friend- Pros mentioned:Sound quality
Good for the the price!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good for the price and has good noise isolation
I would recommend this to a friend - Pros mentioned:Sound quality
Mcwilson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with a very good sound quality!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mcwilson,
Amazing! We're extremely pleased to know your satisfaction with the exceptional sound quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Lashawn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing best gift I’ve ever bought for myself
I would recommend this to a friendSchool headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my grandson for school Hsppy with purchase
I would recommend this to a friendBrand response from SonyListens
Posted .HI KathyM,
We are so glad that you're happy with your purchase and that your grandson is enjoying his new WH-CH520 headphones for school. We truly appreciate you sharing this with us.
Thanks for choosing Sony.
Best regards,
Eliab
Sony Head Photo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exert what i ordered for. The product is very good
I would recommend this to a friendI.Cons / Ear_Cons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can now Listen to my fav. Music via Blue Tooth, cast from my phone. Suggesting: Camille Saint Saen, 3rd Symphony, Recorded 2017 at Notre Dame , Organ.. A heavenly "Wake up call ... !! I had been looking to replace my headphones but $200 seems excessive , Too pricy & "Boozed up for my taste.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Musicologuy,
That's amazing! We are thrilled to know that you are having an enjoyable listening experience with our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Great headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughters 11th birthday, she wears them everyday.
I would recommend this to a friendGreat holiday gift
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish and made for a great present. The color options made it an easy present to customize.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JohnM,
Thank you for choosing Sony!
We're really happy to hear that you found the WHCH520 stylish and that it made a wonderful gift. We're glad the variety of color options helped you create a personalized touch.
Best regards,
-Fred
- Pros mentioned:Sound quality
Good but not perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good it mase noise and i enjoyed the noise that was coming out of the headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rigo,
Thanks for commenting. We are glad to know that you are enjoying your WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Perfect as per the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really liked this product specially considering the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SalonikaA,
Thanks so much for sharing your feedback with us! We are pleased to learn you're enjoying the WH-CH520 headphones. We're happy that you're getting a ton of value out of them.
Thank you for choosing Sony!
Best regards,
Estefany
everyday use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My default everyday use headphones. Sadly they are fragile around the hinge and fail from breaking.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, AlanM.
We are so pleased to hear that your WH-CH520 headphones are your go-to for everyday use. We designed this model to be a convenient and reliable option, so it's rewarding to know that they are working so well for you.
We are, however, very sorry to hear about the issue you experienced with the hinge. We understand how disappointing it is to have a product fail from a break. We are constantly working to improve the durability of our products, and we will be sure to share your valuable feedback with our engineering and product development teams for future designs.
Thank you again for being a Sony customer and for your honest review.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
One Of the Essentials
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in deals , with this price Sony headphone is worth and sound also clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi worth, we're glad you like the sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl
- Pros mentioned:Connectivity
GREAT
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the gym!! Connecting to Bluetooth easy!
I would recommend this to a friend