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Customer Ratings & Reviews

$65.99
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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2461 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,461 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Comfortable fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but no sound blocking, not bad for the money, works well in the car.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenG, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Mr Alan Taylor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my bedt purchases, especially for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Amazing! Thanks for commenting, Bigelowvant!

      We are so happy to know your satisfaction with the superb performance of the WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    My pookieee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this so much… my pookie!! ❤️ It’s better than people who like to talk. Heheh JK but it’s still my pookie.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi onyourm,
      Thank you so much for your kind words! We're thrilled to hear that you're enjoying your WHCH520 headphones. They truly offer a great listening experience, perfect for those moments when you want to relax and unwind.

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    Headphones worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones definitely closes off outside sounds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmberS,
      We are immensely pleased to hear how much you're loving your WH-CH520 headphones! We really appreciate you taking the time to share your feedback. It’s fantastic to know that they're doing a great job of closing off outside sounds for you.

      We designed the WH-CH520 with our Digital Sound Enhancement Engine (DSEE) to deliver rich, high-quality sound and an impressive battery life for all-day listening.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great Value Headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones, especially for the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GMAN! Thanks so much for the feedback!
      We're really happy to hear you're enjoying the WH-CH520 headphones.

      With their super long battery life and crystal-clear sound, they're a great choice for all kinds of listening.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these for my kids for Christmas. This was the best gift!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShondaW,

      Thanks for your wonderful review! We're delighted to know the WH-CH520 headphones were the best gift for your kids last Christmas, and that they'll continue to enjoy their excellent sound quality next Christmas!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the new headset. She goes walking everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless headphone at a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My very non-techy wife asked me for a wireless headset to use with her laptop. I've owned and have been very happy with the Sony WH-CH520's predecessor (WH-CH510), so I bought this headset for my wife. She LOVES it. Performance is flawless, and the price is right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sleek design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say that a thoroughly enjoy the new sleek design of the sony headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisH,

      Very nice! We're glad that you like the design of the headphones. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions hard to read. Needs diagram of on switch and volume switch hard to see on unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money these things are great headphones. Bought 3 pairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money these things are great headphones. Bought 3 pairs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RandyE,

      Thank you for choosing Sony!

      We're excited to hear that you’re pleased with the WH-CH520 headphones and chose to purchase three pairs. Your confidence in their value and quality means a great deal to us. Thank you for your continued support!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Kid headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great price and product for the kids they enjoy it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for over the ears and working out not noise canceling headphones but sound quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, sound and the style is cute. its just a little tight for me,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need just a little improvement on the ear pace that brakes

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GearyB,

      Thanks for the 5-star rating and for sharing your feedback on the WH-CH520 headphones. We're glad to hear that you rate them highly, but we're also sorry about the issue you've experienced with the earpiece.

      Product durability is very important to us, and your feedback helps us to continue improving our designs. If you are experiencing a product issue, we recommend reaching out to our support team directly. They can provide troubleshooting steps and help with warranty options. You can find their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team.






      We're sorry to hear about the issue you've experienced with the earpiece. Product durability is very important to us, and your feedback helps us to continue improving our designs. sony-global

  • Rated 5 out of 5 stars

    I bought them for the price and quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personalization of sound equalization is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and the sound is ok. Had no issue connecting with my cellphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NaimahA, we're glad you like our product. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, purchased in store. Would recommend , use them often .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headset. Easy use. Not bad for price. J

    I would recommend this to a friend