Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12804189
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sony - WH-CH520
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was better than I expected considering the price.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, RubiaB! We're happy that you are impressed with the sound quality of the headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Craig
Good sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price and helps me stay in tune with my workouts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tommy,
We are delighted to hear that you've been using the WH-CH520 headphones on your workouts!
Designed with comfort in mind, these headphones are lightweight and feature soft earpads.
Thanks for choosing Sony!
Best regards,
Estefany
A Must Have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still loving them and ever so grateful for the Best Buy staff that helped me set it up. Great customer service.
I would recommend this to a friend- Pros mentioned:Sound quality
Snug fit for big guy’s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good ! I little bit tight fit for my head.But I’m a big guy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigC,
Thank you for the review and we're glad to hear that you like the fantastic sound quality of the headphones. Your feedback is greatly appreciated. These headphones features an adjustable slider (left and right) to ensure comfortable fit. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful device amd it lasts for a long time no issues with bluetooth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WesleyM, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl
- Pros mentioned:Sound quality
Good basic headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic headphones for the price. Good sound quality
I would recommend this to a friend Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones, best for teens or kids for schools
I would recommend this to a friendBeige headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works absolutely great especially for how much it is.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeeF!
It's great to hear that your headphones are working so well!
With our WH-CH520 you can keep your music playing all day with a battery life that delivers up to 50 hours of power.
Thank you for choosing Sony!
Best regards,
Estefany
A great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best purchase I’ve made in the last few years. They’re very great headphones
I would recommend this to a friendLove it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device! It works great! I recommend this for you, especially for a cool budget.
I would recommend this to a friendworks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this at the gym. Works well. I did think that when it is connected to my iphone it would announce when calls come in
I would recommend this to a friend- Pros mentioned:Sound quality
Complicated
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good audio but complicated to set up. Difficult to transfer to a new device-pairing requires instructions. There are 2 apps needed to execute set up. There’s no indicator light to know when the unit is on or off. I wish that I checked reviews over brand rep.
No, I would not recommend this to a friend love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a great buy I purchased two of these!! and even got a friend to buy a pair!
I would recommend this to a friendGood for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money. Not really noise cancelling, but good and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PJG49,
Amazing! We are so grateful to know your satisfaction with the ease of use and superb performance of the WH-CH520. We truly appreciate your input the noise canceling and we are sorry if these headphones doesn’t have it.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Nice set -- especially for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a tough time getting these paired with my iphone 15 but I'm confident it was due to operator error and not the headphones. My only complaint is the difficulty in accessing and following the directions. I eventually called Sony customer service and they walked me through installation/activation.
I would recommend this to a friendGreat Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance for the price you pay. Not great but not bad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoesBestBuys,
Thanks for commenting! We are happy to know your satisfaction with the superb performance and reasonable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
heahphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the headphone. works very well. good price too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gary,
Thanks for the review! We're so glad to hear you love your WH-CH520 headphones. It's awesome to know that they work so well for you and that you're happy with the price!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Granddaughter loves them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My teenage granddaughter loves them. She uses them when we go on basketball road trips
I would recommend this to a friend- Pros mentioned:Battery life
Good but that’s it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy’s customer service was excellent, but these were great for battery life not much else. Not very loud, no base no noise reduction. You are paying for the name Sony and warranty. Good but that’s about it. Expected more for this price point. Not studio quality more, but not this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DavidW, Thank you for the feedback on your experience with your Sony WHCH520. While we're glad you like the great battery life, we regret to hear that the volume level and overall sound quality did not live up to your expectations. To ensure optimal listening experience, please follow the troubleshooting steps on this link:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776823.html
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html
The WHCH520 doesn't have a noise cancelling feature. I'd suggest going up a notch and check out the Sony WH-CH720N if you're looking for an excellent noise cancelling headphones. And for top notch, premium noise cancelling headphones, I'd recommend checking out the WH1000XM4 and WH1000XM5. Hope this helps!
Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony!
-Sam
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great low budget headphones. Great sound and real bust
I would recommend this to a friend