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Customer Ratings & Reviews

$65.99
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Customer reviews

Rating 4.6 out of 5 stars with 2461 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,461 reviews
  • Rated 4 out of 5 stars

    Bigger in picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked bigger in the picture than what i got when i recieved the headphones

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use during workouts! Love the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice for a kids gift.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones for a reasonable price. Sony is a great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Palsmith09,

      Awesome! We are so happy to hear your satisfaction with the superb performance of the WH-CH520 Wireless Headphones for its price. We are also delighted to know that you find it perfect as a gift. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you so much for the 5-star review and for commending Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like over the ear, so these work well for an inexpensive product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyB, We're glad that these headphones work well. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Nothing special

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic with sound, doesn’t go as loud as id like, then they broke after 6mos when they got wet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son and they work great, they were just what he was looking for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi brifei. We're glad to hear that the headphones you purchased for your son work great and meet his expectations!. Many users have found them to be a great fit for their needs, especially due to their reliable Bluetooth connectivity and easy-to-use controls. Thanks for choosing Sony!. -Milton sony-global

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Pretty Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are loud and comfortable, budget friendly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi amunoz,

      Amazing! We are truly happy hear your satisfaction with the incredible sound quality, very comfortable fit design, and reasonable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Great for kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for a 7-year old boy! Ideal for long flights!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cost-benefit ratio.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. We were really impressed considering the cost...why spend $100-$400 when you can get these for so much less?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mom like head phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom like her head phones and yes she will order again different colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on offer. 43$ including tax. Great for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate, but small.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my son. The quality of sound on this wasn't as good as the JBL Tune 660NC that he eventually got and the pads were a bit on the small side making it less comfortable. He's a drummer and wanted comfortable over-the-ear style, BT headphones. Certainly less expensive than the JBL Tune 660NC, but didn't work for his needs.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PapaCraft,
      Thank you for your time writing this review. We're sorry to hear that our WHCH520 headphones did not meet your son's needs and expectations. Sony values the opinions of customers and is always striving to provide the best experience possible. You may find this link helpful with steps to try if the sound quality is low: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html

      If you feel discomforts while wearing the headset, try extending the slider and adjust the orientation of the left and right units so that each earpad fits snugly over each part of your ear. If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort. For reference: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html

      Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We've taken note of your feedback and thanks again for purchasing Sony. - Kris Sony_US

  • Rated 5 out of 5 stars

    The headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a decent set. It does what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome and do the trick for a great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheapest choice for a great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for hearing news! Could de a little better for music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RudimarB,

      Thanks for commenting! We are thrilled to know your satisfaction with the exceptional performance of the WH-CH520 Wireless Headphones. We greatly appreciate your input when playing music. To ensure you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its volume to your liking.
      ref: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html?search=equalizer

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you so much for your purchase and for choosing Sony!

      Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arise quick,and Great sound headphone would buy again A+++

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryB, We're very happy to hear this feedback! Good to know you're enjoying the great sound quality of your Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    For young kids - too small for adults

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good brand, small size, not for adults - young kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gym Buddy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for some gym headphones and these are perfect, and affordable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, CrisolC,

      Thanks for the great review! We are very glad to hear how much you are enjoying your Sony Headphones! It is great to hear how they met your needs effectively Do not forget to download the Sony Sound Connect app to enhance the experience!

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Rated 4 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value for money, good purchase made.....

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanF,

      We're delighted you feel the Sony WH-CH520 headphones are excellent value for money and a good purchase made. We designed them to deliver high-quality sound and performance. Thank you for the 5-star review, and for choosing Sony!

      Regards,
      Dominick sony-global

  • Rated 4 out of 5 stars

    Great for what’s it worth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to replace my Beats and so far so good. Good for the price.

    I would recommend this to a friend