Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12804189
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note that the product delivers exceptional sound quality and impressive battery life, making it a highly regarded choice. Users frequently praise the comfortable, lightweight design and the seamless wireless connectivity that enhances their overall experience. While the majority of feedback is positive, some users have expressed minor concerns regarding the depth of the bass and potential compatibility issues with specific devices.
This summary was generated by AI based on customer reviews.
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones work really well and such a great price.
I would recommend this to a friendGood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price, no noise cancellation so be aware
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadG,
Thanks for commenting! We are happy to know your satisfaction with the superb performance of our WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Loving it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product. Good Price! Love using this to listen to my books.
I would recommend this to a friend- Pros mentioned:Sound quality
Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is decent and really good for price given
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZarghaamA,
Fantastic! We're thrilled to know that you are satisfied with the superb sound quality and reasonable price of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Connectivity
Basic headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great for the gym and are easy to connect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaribelR,
Fabulous! We are truly delighted to hear your satisfaction with the superb performance of our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for your purchase and for choosing Sony!
- Romeo
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good ones now connected to my son TV but i have to connect mine to his Samsung table because one cannot connect to his tv and table
I would recommend this to a friendGood Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not bad for the price. they work just fine and are used everyday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel,
Thanks for posting your review! We're glad to hear that you find the WH-CH520 headphones to be a great value and that they are working well for your everyday use. For an even more customized experience, don't forget to install the Sony | Sound Connect app on your phone.
Thanks for choosing Sony.
Sincerely,
Jenn | Sony Social Media Team.
Ok headphones.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok headphones. The $20.00 Sony sound a little better in my opinion if you want Bluetooth connectivity without spending a lot then yes; but if you can save your money and spend to get the 1 or 2 models higher. To me the sound was coming low on this model.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Techsavvy1, We appreciate you taking the time writing us your feedback about the WHCH520. We regret the the loudness did not meet your expectations. You may try the following steps below to troubleshoot low sound issue:
Adjust the volume of the headset and the connected device.
Connect the Bluetooth device to the headset once again.
Reset the headset.
Initialize the headset, and pair the headset and the device again.
Please check the Help Guide for more details:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776823.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great affordable option when looking for headphones.
I would recommend this to a friend- Pros mentioned:Connectivity
Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they work well and connect to my PC well. Get one!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeS,
Fabulous! We are truly delighted to hear your satisfaction with the superb performance of our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for recommending our WH-CH520 and for choosing Sony!
- Romeo
They work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid likes them. And thats what matters. They work.
No, I would not recommend this to a friendIt is an awesome and convenient headphone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This haed phone is handy easy to install and use. It's been of great help with my school work.
I would recommend this to a friendGreat headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work great for my work from home setup. Would recommend.
I would recommend this to a friendSony Wh-Ch520
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my daughter and she is very happy with them. The only issue we had is that we couldn't connect them to an old MPOW wireless receiver that we tried to set up for her to use with an analog Korg drum machine. She uses them for her phone and they work great.
I would recommend this to a friendFantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise reduction! Loved it! Would buy again!!
I would recommend this to a friendGood value !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price compared to higher priced similar headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianC. Thank you for your positive review!. We're thrilled to hear that you find our product to be great value for the price, especially when compared to higher-priced similar headphones. We strive to offer high-quality products at competitive prices and your satisfaction is our top priority. Enjoy your listening experience!. Thanks for choosing Sony. Regards, Milton.
- Pros mentioned:Battery life
Ok product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall product. But not very loud! I work in a loud warehouse setting and work out a lot and it blocks neither the loud machines at work or the loud public gym. But the battery lasts long, they connect great and automatically and they fit comfortably.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WhitneyT,
Thanks for commenting. We are thrilled to know your satisfaction with the long-lasting battery life, Stable Bluetooth connectivity, and very comfortable fit design of the WH-CH520. We truly appreciate your feedback with its loudness/volume. The loudness as well as the sound quality of these headphones usually differs from the source's signal and content that is playing. To ensure that you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its volume to your liking.
I hope this helps.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you so much for your purchase and for choosing Sony!
Romeo
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5* noise block for sensory overload situation 5***
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TammyM,
Thanks for purchasing our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for choosing Sony!
- Romeo
Do the job, and hassle free pickup from best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a similar item from another big box store. Order was unable to be filled and they wanted to ship. I needed it now. Found these, ordered online for pickup close by with no hassle. They work great for normal use. Mic is not so great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi paulb,
That's amazing! We are thrilled to know your satisfaction with the superb performance of the WH-CH520 Wireless Headphones. We are also delighted to hear that you had a great shopping experience with Best Buy.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Headphones- Gifted my cousin for her birthday and she loved it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlishaT. We're excited to hear you loved the headphones to give it as a present!. That's fantastic to hear that your cousin loved the headphones you gifted her too!. Sony headphones are incredibly well-received for their comfort and sound quality, making them an excellent choice for a birthday present. Thanks for choosing Sony!.-Milton.