Customer Ratings & Reviews
- Model:
- WHCH520/B
- |
- SKU:
- 6533161
Customer reviews
Rating 4.6 out of 5 stars with 2414 reviews
(2,414 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how comfortable these headphones are. They sit perfectly on my curly hair / in between my curls. They kinda double as ear muffs during winter and I love that! The sound is good and never feels like it's too loud or too quiet. Def recommend!
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alessandra,
We are very glad to hear that your WH-CH520 headphones are providing such a perfect, comfortable fit for your curls while keeping you cozy during the winter months! It is wonderful to know that the sound balance is exactly where you want it to be, making your listening experience both stylish and functional.
Thank you for choosing Sony to be your companion through every season.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Works Well But Pulls Hair
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life, charging time, sounds good; overall excellent headphones. My major complaint is that it pulls my hair when it gets stuck at the joints between the band and the ear phones.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OLIVIAF,
We're glad to hear you're enjoying the excellent sound quality and battery life of your WH-CH520! We truly appreciate you sharing your experience, and we'll be sure to pass your feedback regarding the headband joints along to our product design team.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You really don’t have to spend the $500 on new headphones. These at the price they are, are amazing. Super comfortable and noise canceling. The battery life on these is amazing, too!
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Underrated Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple premium sound quality economic Sony headphones recommended for any age looking for premium quality and affordable long battery life, perfect for gaming since it has 360 sound built in, so you can tell were sound is coming from
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamA,
It brings us great joy to hear that you are enjoying the premium sound and impressive battery life of your WH-CH520. It’s wonderful to know that the 360 Reality Audio is giving you that competitive edge in gaming by providing such accurate spatial awareness.
If you love that immersive experience, you might eventually want to explore our new WH-1000XM6. They take those features to the next level with industry-leading noise cancellation and even more refined audio precision for the ultimate upgrade.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Wireless freedom, Sony style
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If there’s one area that could be better, it’s the lack of active noise cancellation — but at this price point, it’s not really expected. The passive isolation is decent enough for everyday use. Overall, the Sony WH‑CH520 headphones feel like a great value: comfortable, long‑lasting, and dependable for daily listening and calls. A solid purchase that does exactly what you want without unnecessary complications.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariR,
Thank you for your thoughtful feedback! We are delighted to hear that you find the WH-CH520 headphones comfortable, long-lasting and dependable for everyday use.
While they don’t have active noise cancellation, their passive isolation is designed to suit daily listening needs well. We’re glad they offer great value without extra complications.
Thanks again for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Best price for headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can't beat the price for these headphones. The battery life lasts o\really long and the sound is amazing. When I go on my walks and have phone calls, everyone can hear me clearly, no issues at all. They're also comfortable.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jessie, thank you so much for your fantastic review! We're very glad to hear you're enjoying the Sony - WHCH520 headphones. It's great to know the long battery life, clear call quality, and amazing sound are making a difference in your daily walks and comfort too! We truly appreciate your support and thank you for choosing Sony! Best regards, -Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
5 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have great sound quality and they are very comfortable as well as durable and stylish. The battery life is excellent as well.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlyssaD,
We are immensely pleased to hear that you are enjoying your Sony WH-CH520 headphones! It's fantastic to know that you find the sound quality, comfort, durability, and style all to your liking. We also appreciate you highlighting the excellent battery life—we designed them to keep the music going. Thank you for taking the time to share your 5-star experience and for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Battery life, Connectivity, Sound quality
Rated 5 out of 5 stars
Durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality,very easy to connect and battery is very durable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NaziruY!
Thank you for your feedback on the WH-CH520 headphones. We are really happy to hear you appreciate the sound quality, easy connection and long-lasting battery.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Connectivity, Sound quality, Weight
Rated 5 out of 5 stars
Excellent equipment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent equipment, good sound, it is light and connects perfectly. its cost is low. I recommend it 100%
I would recommend this to a friend - Pros mentioned:Comfort, Connectivity, Sound quality
Rated 5 out of 5 stars
Amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Very comfortable, easy to connect and great audio experience
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GhadiS,
We are pleased to hear that the WH-CH520 is delivering a comfortable fit and a seamless connection. It is wonderful to know that you are enjoying a great audio experience with these headphones!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sony-WH-CH520 Wireless Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use head phones for my computer, meditation and the gym to listen to books while I work out. I have found the Sony-WH-CH520 Wireless headphones to be comfortable and with good sound quality in all these contexts. They pair well with my iphone, ipad and Mac mini. Overall, a good value for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamS,
We’re glad to hear your headphones are keeping up with your workouts, work, and meditation! It’s great to know you’re enjoying the comfort, sound quality, and seamless pairing across all your devices. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality, Weight
Rated 5 out of 5 stars
They knew what I wanted for less !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am always so pleased to find the thoughtfulness of fit, compactness, ease of operation that Sony achieves. I am pleased with the fit and sound of headphones especially because Sony compares in an excellent way above the others for me. They are light compared to others I have tried
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
A+ Battery Life and Sound Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who normally buys top of the line headphones, I just wanted something cheaper in price to carry with me to use with my phone, laptop, and nintendo switch while saving my expensive headphones for home use. I'm super impressed with what you get for this price point. Sure, it doesn't have noise cancelling, but the excellent sound quality and how they fit on your ears comfortably makes me not mind that at all. Solid package all around. I love being able to seamlessly switch between two devices because the headphones can connect to two devices at once. And did I mention battery life? I'm actually using these more over any wireless earbuds I own because of how much longer the battery lasts.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally was looking to buy Beats headphones but they were quite expensive. I spent time looking at the Sony headphones and chose this model. After listening to music through this, these are very good. I use them all the time. I find myself not having to charge them so much they can last for a good while. they're comfy.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Connectivity
Rated 5 out of 5 stars
Great Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones offer a lot of utility allowing pairing with two devices. They hold a charge very well and are comfortable to wear as they are lightweight. Would buy again if I had too.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndresH!
We are truly delighted to hear your positive feedback about the WH-CH520 headphones!
It's great to know that you appreciate their ability to pair with two devices simultaneously, as well as their impressive battery life and lightweight design, making them comfortable for extended use.
Thank you for choosing Sony. We look forward to serving you again in the future!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Great headphones.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying these headphones. They have good battery like, are comfortable, and just what I was looking for to use at the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KieraM,
Thank you for choosing Sony!
We're elated to hear that the WH-CH520 headphones are providing you with excellent battery life and comfort for your gym workouts. It’s wonderful to know they are exactly what you were looking for. We also appreciate your thoughtful recommendation to explore our newer models like the WH-1000XM5 and WH-ULT900N, which offer advanced features for an enriched listening experience.
You can check the details here: https://electronics.sony.com/audio/headphones/c/all-headphones.
Best regards,
-Fred
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Fantastic Value for Wireless Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Sony WH-CH520 Wireless Headphones, and they have exceeded my expectations in every way. The Sony WH-CH520 Wireless Headphones offer fantastic value for the price. They deliver high-quality sound, comfort, and long battery life, making them a great choice for anyone in need of reliable wireless headphones.
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Rated 5 out of 5 stars
Thank me later
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. They cancel out all noise. They arent heavy on my head. Easy to charge. I brought them for my nephew for his birthday and he messed up by letting me try them and I havent returned them to him yet. Guess he needs to buy himself a pair. Great for everything, from working out,to cleaning. Come in hany when im with my husband and I need to drown him out. I strongly recommend these. Not to mention the price is amazing. Remember you get what you pay for and in this cause the price doesn't suit the quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-CH520 headphones have been a fantastic find. The sound quality is impressive—very clear and well-balanced. What we love most is how well they block out background noise, creating a calm environment even in busier settings. They are also quite durable; the design feels sturdy enough to protect the earcups when they aren't being worn. If you’re looking for a comfortable, reliable pair of headphones that deliver on sound and peace of mind, these are highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Napolean!
Thank you so much for sharing your wonderful review! It brings us great joy to hear that your new Sony WH-CH520 headphones are a fantastic find for you.
We truly appreciate you taking the time to share your experience with our product.
While these work well, you’ll love the WH-1000XM6, XM5, or WH-ULT900N if you want our top features. They offer a truly premium listening experience.
We are so happy to have you as part of the Sony family!
Warm regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Amazing sound, low price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a great overall sound system. The battery life is 50 hour long as stated. They are very comfortable and easy to use
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, AlejandraG!
We are absolutely delighted to hear that you are loving the overall sound system of your WH-CH520 headphones.
It is especially rewarding to know that the 50-hour battery life is living up to its promise, giving you days of listening without worry. We also designed these headphones to be both comfortable and easy to use, so your feedback on those points is greatly appreciated.
Thank you again for choosing Sony!
Best regards,
Gus,
Sony Social Media Team












