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Customer Ratings & Reviews

$33.00
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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2414 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,415 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them at work when I need to focus and block out the noise, sometimes I can just put the on to reduce noise around me. They are very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tashy84,

      Thank you for choosing Sony!

      We're excited to hear that the WHCH520 headphones help you focus by reducing surrounding noise and that you find them very comfortable for your work environment. It's wonderful to know they contribute positively to your daily routine. For an enhanced experience, we recommend exploring our latest models like the WH-1000XM4 or WH-ULT900N, which offer advanced features you might enjoy. You can browse more options here: https://electronics.sony.com/audio/headphones/c/all-headphones

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great replacement headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price good sound overall good and they comfortable too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the positive feedback, Flores!

      We’re glad to hear the WH-CH520 offers good sound, comfort, and a great price. It’s awesome to know they’re hitting the right notes for you.

      Thanks for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Sony WH-CH520 Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones! I bought them for my daughter. They are light they sound good, and I will buy them again in a minute. She’s been using the Anker SoundCore headphones. The main improvement is that these are lighter, an easier to transport. She’s autistic so, so lighter headphones are better!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JohnM,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WH-CH520 headphones are a great fit for your daughter. We’re glad the lightweight design and sound quality have made a positive difference, especially considering her comfort. Your kind words encourage us to keep creating products that truly enhance everyday experiences.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Might be the best pair of headphones I’ve bought!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought so many headphones but these ……I love these headphones so much it’s incredible. Sound quality is perfect and I use them everyday all day! They are comfortable and reliable. Wouldn’t trade these is for anything else!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DannyJ, That's awesome! We are glad that you now have a perfect wireless headphones for everyday use. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    good hearing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a simple pair of headphones to use while doing homework and these ones were a great fit. the noise cancellation is good, i can control the bass. the battery seems to last a really long time. they’re comfortable to wear for a long period of time (hours). there’s only one thing i have to complain about and it’s that these don’t come with their own little case :(

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony, Suoer Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great and the quality of the fit and sound is fantastic! Very comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardS,
      Thanks so much for taking the time to share your feedback about the WH-CH520 headphones!
      We are really happy to hear that you found the price great and that the fit and sound quality are fantastic!

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony WH-CH250

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two Pairs. One for work and one for personal. They sound great, durable and easy to setup. Battery life is good. If you are on a budget, I recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones for the price - 35$ at the time. I use them at work. they connect easily enough and the sound quality is fine enough for what I need (i.e., work, zoom, listening to music while working, etc.). so far the battery life is really good (at this point I've had them ~3 weeks and only charged them twice. I wish their were like lights to show how much battery life there is (it talks to you "you have 70% battery life"). so its not a big deal for me but thats one thing that comes to mind. They are good if you are looking for "good".

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I workout pretty often and my AirPods never stay in my ears. I needed something that could withstand my high intensity workout. These are amazing, they are secure and loud. The battery life is amazing and they are extremely comfortable. I’ve fallen asleep with on several times. Once you use these AirPods will be a thing of the past.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Rock on!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound while being safe for kids. Fits well, holds a charge, and my kids haven't broken them yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexF,

      Fabulous! We are extremely pleased to hear your satisfaction with the amazing sound, very comfortable fit, long-lasting battery life, and well-built design of our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent head phones. Long lasting battery stays connected , good sound quality. Low price. What more could you ask fo

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Good headphones for the discounted price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on discount and pretty standard audio quality for the price. Battery lasts for days too, and fits comfortably on my head. I used it on both phone and PC and the audio was a little wonky for PC, but great on phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NayeliM, thank you for taking the time to share your feedback! We are thrilled to hear that you found the WH-CH520 comfortable and appreciate its long-lasting battery life.

      For an enhanced audio experience on your PC, we recommend checking your audio settings to ensure the best performance. Sometimes, adjusting the equalizer or updating your sound drivers can make a significant difference.

      Thank you for choosing Sony and we hope you continue to enjoy your headphones!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and pair quickly. Battery life is very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coffeedrinker,

      That's fantastic to hear! We're glad you find the WH-CH520 headphones comfortable and are impressed by the quick pairing and very good battery life. Enjoy your music!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    Sony - for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a win with Sony headphones. I bought these to use for our TV in the workout room. It was a nightmare trying to connect my airpods - taking close to 30 minutes and making me so frustrated to the point of not wanting to get on the treadmill. These Sony headphones connect automatically right when I hit the power button so I can start my workout. Great investment. Cute and comfy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimberlyR! It's fantastic to hear that your Sony WH-CH520 headphones have completely eliminated the connectivity frustration you experienced with your older setup.

      The WH-CH520 headphones are designed for both convenience and quality, offering up to 50 hours of battery life so you don't have to charge them constantly.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are actually really nice. I thought the low price would compromise the quality but it’s been a really good product for 2 years now with no problems.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SaraT,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WHCH520 headphones have exceeded your initial expectations and continue to deliver quality after two years. Your trust in our product inspires us to keep providing reliable and enjoyable audio experiences.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for some new workout headphones and couldn’t believe the price they were so I ran and picked them up. Solid sound quality, not heavy at all, long lasting battery, well worth the price and I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Ballin' on a budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are light weight and snug on the ears. No issues with sound quality. Great price for a great brand!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi musictomyears,

      Fantastic! We are so happy to know your satisfaction with the very light weight & comfortable design, exceptional sound quality, and reasonable price of the WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great sound. A solid buy for the price. good battery life too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Astrosree,
      It is truly wonderful to know that you're finding the WH-CH520 headphones to be a solid purchase!
      We really appreciate you taking the time to share your feedback about the comfort, sound quality, and battery life.

      We designed these headphones to be a convenient and powerful daily companion. For example, the long battery life means you can go for many hours without worrying about a recharge, and the Lightweight Design ensures all-day comfort, just as you mentioned.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Worth to buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is really worth buying. The sound quality, the connectivity via multiple phones, and the battery life definitely make the product a worthwhile purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Rikhil! It is truly wonderful to know that you find the WH-CH520 to be a worthwhile purchase.

      We are so pleased that you love the sound quality, and we designed these headphones with a great battery life and multi-point connectivity specifically for your convenience. It's rewarding to hear that these features are making a difference in your listening experience.

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great workout headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! I was looking into buying a pair of headphones not too expensive but good quality. These are perfect! Easy connection and long battery!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AndreaG,

      Thank you for choosing Sony!

      We're excited to hear that the WH-CH520 headphones are perfect for you! It's great to know you found the good quality you were looking for at an excellent price. We're also thrilled that you're enjoying the easy connection and long battery life. Your experience motivates us to continue delivering high-quality products.

      Best regards,
      -Fred Sony_US