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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2415 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,416 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony deals

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get any better for the price,they sound great and works excellent on my phone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Celly,

      Thank you for choosing Sony!

      We're excited to hear that the WH-CH520 headphones deliver great sound quality and work seamlessly with your phone, all while offering excellent value. Your positive feedback inspires us to keep providing products that enhance everyday experiences.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for your buck headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones your can get for this low of a cost I would genuinely recommend these as a beats alternative they’re on par if not better at half the cost

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user145013, Great! We're glad that you are enjoying your new headphones. Your recommendation is greatly appreciated. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something light and not too expensive. Well these are the perfect fit. Love them. Sound is good and the set is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, comfort, value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    'Love this wireless headphone set. Great sound, comfort, control... and value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio book listener

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! These Sony headphones met my exact needs. I purchased them because I've recently gotten into audiobooks. The sound is very clear. It almost sounds like I am right there next to the reader. I highly recommend them. These headphones are also great for music!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CourtneyH, thank you for the five-star rating! We're thrilled to hear that our WHCH520 headphones are perfect for both your audiobooks and music. It's great to know the clarity and immersive sound are making such a difference in your listening experience. We appreciate your recommendation and hope you continue enjoying every moment with them! Thank you for choosing Sony! Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Nice sound. Use them when listening to audio books or music when traveling. Or just relaxing at home. They are not noise canceling. My next pair will be.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Walking774,

      Amazing! We are truly delighted to hear your satisfaction with the incredible sound quality, very comfortable fit design, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Excellent headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Comfortable and compact. Wish the middle button is more pop up a little so I can feel it when turning the power on/off without physically looking at it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Elis review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very good i use them in class and while im hooping they fit well on my head and have great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very impressive, Great deal! Must buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones!! I was skeptical buying them, then I looked at the reviews and saw that a lot of people liked them. I opened them in the parking lot and tried them and were shocked! They are very clear, the bass is good ( not as deep as Dr.Dre's brand) but for the cost, very good! Almost unsafe, because the noise cancelling makes all the outside noise non- existent, might get hit by a car if your not paying attention.. they're that good!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit for extra big head, and soft and easy to hear and easy to operate and can hear on them I am almost deaf in one ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Out of this World

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound envelops you like the gates of heaven pouring out to gently caress my ear drums. Considering I hadn't had ear muffs for a while, I was transcended to an alternate dimension and am currently trying to return back to Earth as the padded muffs were excellent in delivering sound like no other. Definitely recommend if you're ready to go on a trip to another galaxy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well across multiple rooms. Extremely comfortable and has great quality. Works best at 30-40% volume.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user868535, Amazing! Glad to know it works well across multiple rooms, comfortable fit, and great quality of your Sony WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    LOVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and a really good batter life. Did not disappoint for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lightweight and great sound for the price! lightweight and great sound for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great headphones, greater price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound quality. Battery lengthnworks great. My only issue is I wish they were a little more noise canceling, but I can't get everything for that cheap.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user115158,

      Thanks for commenting! We are so happy to know your satisfaction with the exceptional sound quality, long-lasting battery life, and reasonable price of the WH-CH520. We truly appreciate your feedback with the noise canceling and we are sorry if these headphones don't have this feature.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work extremely well and aren't even pricey. Definitely buy these ones, trust Soney always

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JordanM,

      Amazing! We are truly delighted to hear your satisfaction with the exceptional performance and reasonable price of our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great sound quality and it is very comfortable for long durations. Build quality is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user928404, we're glad you like the sound quality and comfort of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing SONY! ~Earl Sony_US

  • Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Does anyone need a midrange sized ON-ear headset?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as headphones go, these are merely "meh". There's frankly no bass at all to them. I don't like that I'm forced to have the controls on my right ear, and the 3d-audio setup the sony app forces me to go through to even attempt 3d merely photographs your ear which realistically is stupid because your ear canal controls most of your depth sensing. I went through the setup twice and never could tell the difference. I have a $15 pair of headphones I got from Dollar General that not only sound better, but they also support 3.5mm aux jack as well as bluetooth so I can use them on my computer, although the build quality is worse. I won the sony ones in a contest or I wouldn't have them. As for comfort, Either get ear buds or headphones that cover your ear. Your ears will thank you. These make your ears hurt.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sony headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality. great for the gym as they don't slide off too easy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Perfect buy perfect buddy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise free, light to carry, long charged capacity and very reasonablr to my pocket

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LMVmd,

      Fabulous! You've made a great choice! We are extremely pleased to know that you are enjoying these headphones. With the WH-CH520 headphones, you will experience high sound quality all day long. With up to 50 hours of battery life, stable connectivity, very lightweight design, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US