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Customer Ratings & Reviews

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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2413 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,413 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Never underestimate Sony products, quality made.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great set of headphones for under$50 the sound quality is great, they’re comfortable to wear as an on the ear headphone, i usually wear them 5-6 hours a day and the charge lasted me about 8 days!! Connectivity is a breeze and range seems fine to me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, battery life up to 14-15 hours. Easy to connect and sound feels good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AmishaP,

      Thank you for choosing Sony!

      We’re excited to hear that you are enjoying the impressive sound quality and effortless connectivity of your WH-CH520 headphones. It is wonderful to know the long-lasting battery life is supporting your daily listening. We take pride in creating lightweight designs that provide a comfortable feel for hours on end, and your positive feedback truly validates those efforts.

      Since you appreciate high-quality audio and reliable performance, you might enjoy exploring our latest innovations, such as the WH-ULT900N with integrated noise canceling or our premium WH-1000XM6 flagship model. You can view our full range of top-rated models here: https://electronics.sony.com/audio/headphones/c/all-headphones

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I Can Hear Clearly Now………..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After searching online, reading various customer reviews, I purchasrd this over the ear headphone for my wife for use in the gym. She loves the big sound they produce, its ability to stay on her head while working as well as the price point. I would recommend this to a friend/family member.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gafu,

      We're so glad to hear that your Sony headphones are delivering big sound, staying comfortably in place for gym sessions, and offering excellent value—all earning a fantastic 5-star rating. It's great to know you would recommend them to friends and family. The secure fit and impressive audio really set your Sony headphones apart for active use.

      Thank you for choosing Sony—hope your day is as energetic and rewarding as your listening experience!
      DiegoV. Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Sony what would you expect. Best value. Great quality. Long lasting battery. Have 3 sets of them .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, ClaudioG!

      It’s incredible to hear that you’ve enjoyed the WH-CH520 enough to own three sets. We’re especially proud of that 50-hour battery life, and we’re glad it’s delivering the long-lasting value and quality you expect from us.

      Thank you for being such a loyal part of the Sony family!

      Best regards,

      Gus,
      Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny and mord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase!!! Great sound and great fit

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones I love them so much . Comfortable and loud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chocdoll,

      It’s a true pleasure to hear that you are loving your new headphones! We are so happy that the comfort and volume levels are hitting the mark for you, as we aim to make long listening sessions as enjoyable as possible.

      If you ever decide you want to upgrade that experience even further, you should definitely take a look at our flagship WH-1000XM6. They offer a similar lightweight feel but add industry-leading noise cancellation and even more powerful sound—perfect for when you're ready to take your music to the next level.

      Thank you for being part of the Sony family!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    LOVE THEM!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable on the ears, easy connection to phones and laptop. I bought two , one for me and one for my teenage daughter. We both love them. Definitely recommend!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Palestine48!
      It is fantastic to know that both you and your daughter are loving your new WH-CH520 headphones. We're glad they feel great on your ears and that switching between your phone and laptop has been a breeze.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing audio quality headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the better headsets that I have. I usually use earpieces, but when I started to use this headset, I really love the audio quality of it. The audio quality is more clearer than my earpiece. The battery life of the headset is also surprisingly good. Really enjoy using this headset, will definitely recommend to my friends in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, good sound. The headset is light weight and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Excellent headphones overall, comfort is acceptabl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with these headphones and would buy again. The battery life is excellent, call quality is good, and durability is on par or better than similar JBL headphones I previously owned. Comfort starts good, but personally I find the on-ear style wears on me over time (and with glasses, they pinch my ears). While comparable to other on-ear phones, the cheapest wired Sony on-ears are actually more comfortable due to a looser tension on the head.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best headphones, comfortable and the charge lasts absolutely forever, had them for a few months and have only needed to charge them twice. Love the color as well, couldn’t recommend them enough

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonicaG,

      That's fantastic to hear! We are delighted you find the WH-CH520 headphones so comfortable and are enjoying the exceptional long-lasting battery life. We truly appreciate your enthusiastic recommendation!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    they have become my main headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, they are so light I can wear them for hours. I purchased these just to have some light headphones to use while reading but the sound quality of these make them my main headphones for everything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bloom,

      We are really happy to hear that your WHCH520 have transitioned from a reading accessory to your primary pair for everything. It is fantastic that the lightweight design provides the comfort you need for hours of use without compromising on the sound quality you enjoy.

      Thank you for choosing Sony to be part of your daily listening.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Unbelievable - what a great product at this price?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing comfort, great sound, readonable price. Perfect for Zoom, Netflix, YouTube. Excellent idea for Christmas gift. Bought multiple of them for home, office, school, church.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BillyK,
      Thank you so much for your feedback on the WH-CH520 headphones!
      It's a truly pleasure to hear that you find them comfortable, that the sound is great and that you've found them perfect for everything.

      The WH-CH520 headphones offer a great blend of performance and value, with up to 50 hours of battery life and multipoint connection, which lets you quickly switch between devices like your PC and smartphone; making them ideal for use across your home, office and school.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I have these headphone and love that. I can talk in the phone. Listen to my music and i never get any complaints from people i am talking to while i am using them!!!! I only have to charge them 1-2 times a week. Battery life is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShanteW,

      Thank you for choosing Sony!

      It brings us great joy to hear that you and your son are loving the WH-CH520 headphones—the clear call quality, seamless music listening, and impressive battery life needing just 1–2 charges a week all stand out. Enjoy many more great calls and listening sessions together.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Very good pair!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable right out the box. The sound quality rivals the nc720n but with a little less bass and better treble in my opinion. Battery life is outstanding as well. Easy option to go for as far as on ear headphones go!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love the sound quality and battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A single charge certainly last longer than my previous Bluetooth headsets such as Jabra which have only a couple of hours of battery life. I also love that it has a built in microphone even though it doesn't have any protruding microphone arms. The sound quality is decent. I recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexC,
      Thanks so much for taking the time to share your feedback with us! We are thrilled to hear that you're loving the WH-CH520 headphones.

      It's fantastic that the long-lasting battery is a major plus for you and we're glad the built-in microphone is working well. We made sure to design them with clear voice pickup so you can take calls with no fuss.

      We really appreciate you recommending them and for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Sony head set

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headset. Sound is clear. Headset is comfortable. They connext to my phone computer and ipad easily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and the battery lasts long!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RamonR,

      We’re thrilled you're enjoying the great sound and massive 50-hour battery life of the WH-CH520!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is as advertised. For tje price the sound quality is great and the construction is solid. They are comfortable on your ears and the battery life seems to last forever. If you are looking for an affordable pair of bluetooth headphones. Look no further!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hypclam,

      Amazing! You've made a great choice! We are so happy to know your satisfaction with the exceptional sound quality, well-built & very comfortable fit design, long-lasting battery, and reasonable price of the WH-CH520.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great sound at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and clear sound! For the price and easy to use functionality of them is perfect! Right out of the box!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MikeyMike!

      We’re glad to hear you’re enjoying the lightweight design and clear sound of the WH-CH520. It’s great to know they were perfect for you right out of the box!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global